China Brands, Marketing & Consumers
How These 10 New KOL ‘Rules’ on Weibo Could Affect Luxury Brands in China
Published
7 years agoon
By
Yiling PanWith recently new rules implemented by Sina, China’s online influential public figures (aka KOLs) can no longer do as they please on Weibo. An overview of Weibo’s new KOL rules here. This article was originally posted by our friends at Jing Daily.
The Purported Rules
If you’re a KOL with a Weibo account, don’t even think of linking your post to any e-commerce website other than to one of Alibaba’s properties. So says one of the 10 alleged new rules that Sina Weibo has recently implemented to regulate its gigantic KOL ecosystem, according to ParkLu, a digital advertising platform that connects China’s online influencers and brands.
Without further ado, here are the rules ParkLu posits:
1. Link blocking to all e-commerce sites, except Alibaba properties.
2. KOL accounts need to seek permission before promoting more than one brand in a single post.
3. All posts with external links will receive a 20% media exposure penalty.
4. Posts containing plagiarized content will receive a 50% page weight penalty.
5. Posts containing long form images will receive a page weight penalty.
6. Accounts that only repost will receive a page weight penalty.
7. Posts containing a QR code will receive a page weight penalty.
8. Posts that mention WeChat will receive max page weight penalty, limited to 10% total visibility.
9. Accounts that mention a marketing, sales, or advertising businesses could receive a page weight penalty.
10. Lucky draw campaigns must use Weibo’s official lucky draw function or receive a page weight penalty.
ParkLu contends that these 10 new rules, though not officially announced by Sina Weibo, have been uncovered by the agency based on talks with their insider sources, KOL surveys, and independent testing. If they’re true, they could have a huge impact on luxury brands’ businesses in China, as brands and KOLs have formed a symbiotic relationship in recent years. Sina Weibo have not responded to our request for comment.
“It just matters to KOLs and brands because their livelihood or sales depend on successful posting,” Elijah Whaley, the Chief Marketing Officer of ParkLu, told Jing Daily over WeChat.
Some well established online fashion bloggers including gogoboi, Mr. Bags and Miss Shopping Li all fall into the targeted group of the new rules.
Luxury Brands Now Have to Consider the Cost of the Gatekeeper: Weibo
For the past several years, many luxury labels have benefitted from the promotion by online influencers of their products and services, especially those influencers with large followings. Brands also frequently use them as a bridge to better understand the interests and preferences of Chinese consumers. Sometimes they’ll even collaborate with bloggers to launch events and release new collections because a carefully selected KOL can generate much more engagement than any one brand’s official social media account can.
However, if the new rules have indeed come into force, KOL accounts now have to seek Weibo’s permission if they hope to promote more than one brand in a single post (Rule #2—as per ParkLu’s list), and pay to mention any marketing, sales and advertising businesses (Rule #9).
“Luxury brands need to take these new regulations into account when working with KOLs,” said Kim Leitzes, the CEO of ParkLu, when explaining the underlying implication of the new rules on luxury businesses. “There is the cost of content creation, distribution and then the gatekeeper (Weibo).”
Leitzes also pointed out that the rule about “the blocked links to non-Tmall sites” (Rule #1) is going to pose some huge challenges to the operation of the luxury and fashion e-commerce sites such as Farfetch and Yoox Net-A-Porter in China.
“Their investment in Weibo for traffic is jeopardized,” she said.
The Rules Are Related to China’s Heightened Regulation and Competition of Alibaba and Tencent
However, the new purported Weibo rules did not come as a total surprise. Whaley viewed the action as resulting from a combination of the recent heightening of online regulation by the Chinese government as well as the growing competition between China’s two internet giants Alibaba and Tencent.
“Some of these rules are believed to be related to new Cyber Laws, others are protections against zombie style accounts,” said Whaley, “and some are believed to be directed at companies like Tencent.”
Therefore, Whaley contends, luxury brands in China have to embrace the new reality, which is that they “need to start promoting their e-commerce stories in natively accepted social platforms, namely, JD.com for WeChat and Taobao and Tmall for Weibo.”
– By Yiling (Sienna) Pan for @JingDaily
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©2017 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.
Featured image: KOLs Mr. Bags and Leaf Greener. Image via VCG / Via www.jingdaily.com
Yiling (Sienna) Pan is a Luxury Business and Fashion Reporter at Jing Daily. She revels in the challenge of working in a fast-paced environment and presenting Chinese consumer trends to Western readers. Her coverage of the Chinese luxury industry combines a native perspective with her background in finance. Yiling is an alumnus of Thomson Reuters News Agency in Shanghai and she holds a Master’s degree in Public Administration from Columbia University.
China Brands, Marketing & Consumers
Zara Dress Goes Viral in China for Resemblance to Haidilao Apron
Who’s gonna buy this Zara dress in China? “I’m afraid that someone will say I stole the apron from Haidilao.”
Published
6 days agoon
April 19, 2024A short dress sold by Zara has gone viral in China for looking like the aprons used by the popular Chinese hotpot chain Haidilao.
“I really thought it was a Zara x Haidialo collab,” some customers commented. Others also agree that the first thing they thought about when seeing the Zara dress was the Haidilao apron.
The dress has become a popular topic on Xiaohongshu and other social media, where some images show the dress with the Haidilao logo photoshopped on it to emphasize the similarity.
One post on Xiaohongshu discussing the dress, with the caption “Curious about the inspiration behind Zara’s design,” garnered over 28,000 replies.
Haidilao, with its numerous restaurants across China, is renowned for its hospitality and exceptional customer service. Anyone who has ever dined at their restaurants is familiar with the Haidilao apron provided to diners for protecting their clothes from food or oil stains while enjoying hotpot.
These aprons are meant for use during the meal and should be returned to the staff afterward, rather than taken home.
However, many people who have dined at Haidilao may have encountered the following scenario: after indulging in drinks and hotpot, they realize they are still wearing a Haidilao apron upon leaving the restaurant. Consequently, many hotpot enthusiasts may have an ‘accidental’ Haidilao apron tucked away at home somewhere.
This only adds to the humor of the latest Zara dress looking like the apron. The similarity between the Zara dress and the Haidilao apron is actually so striking, that some people are afraid to be accused of being a thief if they would wear it.
One Weibo commenter wrote: “The most confusing item of this season from Zara has come out. It’s like a Zara x Haidilao collaboration apron… This… I can’t wear it: I’m afraid that someone will say I stole the apron from Haidilao.”
Funnily enough, the Haidilao apron similarity seems to have set off a trend of girls trying on the Zara dress and posting photos of themselves wearing it.
It’s doubtful that they’re actually purchasing the dress. Although some commenters say the dress is not bad, most people associate it too closely with the Haidilao brand: it just makes them hungry for hotpot.
By Manya Koetse
Independently reporting China trends for over a decade. Like what we do? Support us and get the story behind the hashtag by subscribing:
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©2024 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.
China Brands, Marketing & Consumers
More than Malatang: Tianshui’s Recipe for Success
Zibo had its BBQ moment. Now, it’s Tianshui’s turn to shine with its special take on malatang. Tourism marketing in China will never be the same again.
Published
3 weeks agoon
April 1, 2024Since the early post-pandemic days, Chinese cities have stepped up their game to attract more tourists. The dynamics of Chinese social media make it possible for smaller, lesser-known destinations to gain overnight fame as a ‘celebrity city.’ Now, it’s Tianshui’s turn to shine.
During this Qingming Festival holiday, there is one Chinese city that will definitely welcome more visitors than usual. Tianshui, the second largest city in Gansu Province, has emerged as the latest travel hotspot among domestic tourists following its recent surge in popularity online.
Situated approximately halfway along the Lanzhou-Xi’an rail line, this ancient city wasn’t previously a top destination for tourists. Most travelers would typically pass through the industrial city to see the Maiji Shan Grottoes, the fourth largest Buddhist cave complex in China, renowned for its famous rock carvings along the Silk Road.
But now, there is another reason to visit Tianshui: malatang.
Gansu-Style Malatang
Málàtàng (麻辣烫), which literally means ‘numb spicy hot,’ is a popular Chinese street food dish featuring a diverse array of ingredients cooked in a soup base infused with Sichuan pepper and dried chili pepper. There are multiple ways to enjoy malatang.
When dining at smaller street stalls, it’s common to find a selection of skewered foods—ranging from meats to quail eggs and vegetables—simmering in a large vat of flavorful spicy broth. This communal dining experience is affordable and convenient for solo diners or smaller groups seeking a hotpot-style meal.
In malatang restaurants, patrons can usually choose from a selection of self-serve skewered ingredients. You have them weighed, pay, and then have it prepared and served in a bowl with a preferred soup base, often with the option to choose the level of spiciness, from super hot to mild.
Although malatang originated in Sichuan, it is now common all over China. What makes Tianshui malatang stand out is its “Gansu-style” take, with a special focus on hand-pulled noodles, potato, and spicy oil.
An important ingredient for the soup base is the somewhat sweet and fragrant Gangu chili, produced in Tianshui’s Gangu County, known as “the hometown of peppers.”
Another ingredient is Maiji peppercorns (used in the sauce), and there are more locally produced ingredients, such as the black fungi from Qingshui County.
One restaurant that made Tianshui’s malatang particularly famous is Haiying Malatang (海英麻辣烫) in the city’s Qinzhou District. On February 13, the tiny restaurant, which has been around for three decades, welcomed an online influencer (@一杯梁白开) who posted about her visit.
The vlogger was so enthusiastic about her taste of “Gansu-style malatang,” that she urged her followers to try it out. It was the start of something much bigger than she could have imagined.
Replicating Zibo
Tianshui isn’t the first city to capture the spotlight on Chinese social media. Cities such as Zibo and Harbin have previously surged in popularity, becoming overnight sensations on platforms like Weibo, Xiaohongshu, and Douyin.
This phenomenon of Chinese cities transforming into hot travel destinations due to social media frenzy became particularly noteworthy in early 2023.
During the Covid years, various factors sparked a friendly competition among Chinese cities, each competing to attract the most visitors and to promote their city in the best way possible.
The Covid pandemic had diverse impacts on the Chinese domestic tourism industry. On one hand, domestic tourism flourished due to the pandemic, as Chinese travelers opted for destinations closer to home amid travel restrictions. On the other hand, the zero-Covid policy, with its lockdowns and the absence of foreign visitors, posed significant challenges to the tourism sector.
Following the abolition of the zero-Covid policy, tourism and marketing departments across China swung into action to revitalize their local economy. China’s social media platforms became battlegrounds to capture the attention of Chinese netizens. Local government officials dressed up in traditional outfits and created original videos to convince tourists to visit their hometowns.
Zibo was the first city to become an absolute social media sensation in the post-Covid era. The old industrial and mining city was not exactly known as a trendy tourist destination, but saw its hotel bookings going up 800% in 2023 compared to pre-Covid year 2019. Among others factors contributing to its success, the city’s online marketing campaign and how it turned its local BBQ culture into a unique selling point were both critical.
Since 2023, multiple cities have tried to replicate the success of Zibo. Although not all have achieved similar results, Harbin has done very well by becoming a meme-worthy tourist attraction earlier in 2024, emphasizing its snow spectacle and friendly local culture.
By promoting its distinctive take on malatang, Tianshui has emerged as the next city to captivate online audiences, leading to a surge in visitor numbers.
Like with Zibo and Harbin, one particular important strategy used by these tourist offices is to swiftly respond to content created by travel bloggers or food vloggers about their cities, boosting the online attention and immediately seizing the opportunity to turn online success into offline visits.
A Timeline
What does it take to become a Chinese ‘celebrity city’? Since late February and early March of this year, various Douyin accounts started posting about Tianshui and its malatang.
They initially were the main reason driving tourists to the city to try out malatang, but they were not the only reason – city marketing and state media coverage also played a role in how the success of Tianshui played out.
Here’s a timeline of how its (online) frenzy unfolded:
- July 25, 2023: First video on Douyin about Tianshui’s malatang, after which 45 more videos by various accounts followed in the following six months.
- Feb 5, 2024: Douyin account ‘Chuanshuo Zhong de Bozi’ (传说中的波仔) posts a video about malatang streetfood in Gansu
- Feb 13, 2024: Douyin account ‘Yibei Liangbaikai’ (一杯梁白开) posts a video suggesting the “nationwide popularization of Gansu-style malatang.” This video is an important breakthrough moment in the success of Tianshui as a malatang city.
- Feb – March ~, 2024: The Tianshui Culture & Tourism Bureau is visiting sites, conducting research, and organizing meetings with different departments to establish the “Tianshui city + malatang” brand (文旅+天水麻辣烫”品牌) as the city’s new “business card.”
- March 11, 2024: Tianshui city launches a dedicated ‘spicy and hot’ bus line to cater to visitors who want to quickly reach the city’s renowned malatang spots.
- March 13-14, 2024: China’s Baidu search engine witnesses exponential growth in online searches for Tianshui malatang.
- March 14-15, 2024: The boss of Tianshui’s popular Haiying restaurant goes viral after videos show him overwhelmed and worried he can’t keep up. His facial expression becomes a meme, with netizens dubbing it the “can’t keep up-expression” (“烫不完表情”).
- March 17, 2024: Chinese media report about free ‘Tianshui malatang’ wifi being offered to visitors as a special service while they’re standing in line at malatang restaurants.
- March 18, 2024: Tianshui opens its first ‘Malatang Street’ where about 40 stalls sell malatang.
- March 18, 2024: Chinese local media report that one Tianshui hair salon (Tony) has changed its shop into a malatang shop overnight, showing just how big the hype has become.
- March 21, 2024: A dedicated ‘Tianshui malatang’ train started riding from Lanzhou West Station to Tianshui (#天水麻辣烫专列开行#).
- March 21, 2024: Chinese actor Jia Nailiang (贾乃亮) makes a video about having Tianshui malatang, further adding to its online success.
- March 30, 2024: A rare occurrence: as the main attraction near Tianshui, the Maiji Mountain Scenic Area announces that they’ve reached the maximum number of visitors and don’t have the capacity to welcome any more visitors, suspending all ticket sales for the day.
- April 1, 2024: Chinese presenter Zhang Dada was spotted making malatang in a local Tianshui restaurant, drawing in even more crowds.
A New Moment to Shine
Fame attracts criticism, and that also holds true for China’s ‘celebrity cities.’
Some argue that Tianshui’s malatang is overrated, considering the richness of Gansu cuisine, which offers much more than just malatang alone.
When Zibo reached hype status, it also faced scrutiny, with some commenters suggesting that the popularity of Zibo BBQ was a symptom of a society that’s all about consumerism and “empty social spectacle.”
There is a lot to say about the downsides of suddenly becoming a ‘celebrity city’ and the superficiality and fleetingness that comes with these kinds of trends. But for many locals, it is seen as an important moment as they see their businesses and cities thrive.
Even after the hype fades, local businesses can maintain their success by branding themselves as previously viral restaurants. When I visited Zibo a few months after its initial buzz, many once-popular spots marketed themselves as ‘wanghong’ (网红) or viral celebrity restaurants.
For the city itself, being in the spotlight holds its own value in the long run. Even after the hype has peaked and subsided, the gained national recognition ensures that these “trendy” places will continue to attract visitors in the future.
According to data from Ctrip, Tianshui experienced a 40% increase in tourism spending since March (specifically from March 1st to March 16th). State media reports claim that the city saw 2.3 million visitors in the first three weeks of March, with total tourism revenue reaching nearly 1.4 billion yuan ($193.7 million).
There are more ripple effects of Tianshui’s success: Maiji Shan Grottoes are witnessing a surge in visitors, and local e-commerce companies are experiencing a spike in orders from outside the city. Even when they’re not in Tianshui, people still want a piece of Tianshui.
By now, it’s clear that tourism marketing in China will never be the same again. Zibo, Harbin, and Tianshui exemplify a new era of destination hype, requiring a unique selling point, social media success, strong city marketing, and a friendly and fair business culture at the grassroots level.
While Zibo’s success was largely organic, Harbin’s was more orchestrated, and Tianshui learned from both. Now, other potential ‘celebrity’ cities are preparing to go viral, learning from the successes and failures of their predecessors to shine when their time comes.
By Manya Koetse
Independently reporting China trends for over a decade. Like what we do? Support us and get the story behind the hashtag by subscribing:
Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.
©2024 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.
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