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Photo of Crying Single Mum Shows Harsh Reality of Healthcare in China

The heartbreaking photos of a desperate mother are going viral for the second time.

Manya Koetse

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A photo that is currently going viral on Chinese social media shows a crying mother in Shanghai kneeling down by her toddler son on the sidewalk.

The text accompanying the photo says:

On Shanghai Beiyuan Street, a single mother kneels on the street in the cold wind. She buries her head in her child’s arms and quietly sobs. The 3-year-old son suffers from hydrocephalus [“water on the brain”], and they previously came to Shanghai to seek medical treatment because he had an infection. After using up all their money, they were forced to leave the hospital. The helpless mother just sat on the street, feeling sorry for her child.

The photo received thousands of comments on Weibo today, with many people offering to help the mother out. “It hurts to see this,” some said: “She wants to be able to help her son, but she does not have the resources.”

Many Chinese face major obstacles in getting access to the healthcare they need. Under China’s current medical system, it is not easy for people from rural areas to gain access to medical facilities in the major cities, as they are not covered there and will have to pay for medical care themselves.

The issue is related to China’s hukou (household registration) system: government-subsidized rural medical insurance is often not valid in a different province, which means that villagers who fall seriously ill are not covered when they travel to first-tier cities for medical care.

So-called ticket scalpers (票贩子) take advantage of the system and people’s eagerness to see a doctor by using local identification cards to book appointments and then selling them to people without the proper documentation.

As for the crying single mother; this is not the first time these photos make their rounds around Chinese social media. The scene was captured on camera approximately four months ago, in early December of 2017.

It is not uncommon for the same story or photos to go viral again or to keep circulating on Weibo, similar to viral news stories on Twitter or Facebook.

According to Phoenix News, the mother is the 45-year-old Guo Yinzhen (郭银珍), who is a single parent since she divorced from her estranged husband some years ago. Her son’s name is Guo Zhenghan (郭政焓), and they come from a village in Datian county, Sanming, in Fujian – some 830 kilometers from Shanghai.

The photos were reportedly taken on December 1, 2017, when a reporter joined some volunteers to pay a visit to the Shanghai’s Children’s Hospital and came across the crying mother and then asked her about her story.

Photos from Sina.com

Guo Zhenghan was born in November of 2014 and has congenital hydrocephalus, meaning he already had it at birth. From 2014 to 2016, the child underwent three surgeries, but his condition deteriorated in May of 2017. Since November 2017 alone, the child was admitted to the hospital four times because of a potentially fatal bacterial complication.

Having used up all her money and still needing some 100,000s yuan (more than $15,000) for further treatments, Guo Yinzhen had no choice but to leave the hospital again, which is when she helplessly sat down on the street with her son.

In March 2018, Sina News also reported about this story, saying that Guo Yinzhen is a laid-off factory worker who has not been able to work since the birth of her child. Her parents are farmers who make a living by plucking tea leaves.

Sina also writes that the family has already spent 400,000 yuan (±US $63,000) on medical expenses, and still owe around US $47,000 in debts.

“I just feel so bad for the mother,” many people on Weibo respond.

“Since this is [the state of] medical treatments in Chinese society, parents have to make sure they can afford the medical costs if their child falls ill,” another person comments: “It is the best to purchase a commercial insurance. They’re not cheap, but even if costly, they need to buy it.”

In search of how Guo and her son are now doing, we found a buried Weibo post dated December 12, which only received four comments, in which a netizen writes:

On December 1, the crying single mother kneeling in the cold by her son has received ample attention. On December 5, with the help of the Xiaoxingxin Foundation, single parent Guo Yinzhen was able to bring her child Guo Zhenghan to Shanghai again for medical treatment, where the notable pediatric neurosurgeon Bao Nan operated the child. Thank you for all your care.

The update was also confirmed by the Xiaoxingxin Foundation with a post on Weibo (@小星欣公益), which also said that according to the doctor, the infection had gone and that the brain development of the boy was “looking good.”

“Why can’t we set up a system in which children will always be able to receive complete basic healthcare?” one netizen wondered.

On March 15, China Central Television reported that future reforms in China’s healthcare system will make healthcare more accessible and affordable, especially for rural communities – it does not say on what term these changes will be realized.

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya is the founder and editor-in-chief of What's on Weibo, offering independent analysis of social trends, online media, and digital culture in China for over a decade. Subscribe to gain access to content, including the Weibo Watch newsletter, which provides deeper insights into the China trends that matter. More about Manya at manyakoetse.com or follow on X.

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4 Comments

4 Comments

  1. Jonathan

    March 27, 2018 at 8:20 pm

    The British NHS health system is the way any socialist state should follow:
    https://www.theguardian.com/society/2016/jan/18/nye-bevan-history-of-nhs-national-health-service

  2. Bren Branch

    May 20, 2018 at 12:20 pm

    No mother anywhere should ever have to go through this heart wrenching ordeal of having a child who needs medical care and not be able to get it.
    It is heartbreaking to see these photos. And the pain in her face and her eyes is real. She loves her baby very much. Her heart is so heavy for her baby. One of the most helpless and painful feelings in the world is one in which you think you are letting your baby down. I pray that care will be available to all children of the world someday soon; that no child need suffer because their parents can not afford the huge medical bills involved or there is no insurance coverage or medical care for their particular condition and the children are never left to wonder why they have to suffer so much. I would ask every Christian who reads this to pray with me and you ask the Father to be advocate for the children. Amen.
    This little boy is so adorable and precious. Look at his beautiful little smiling face. There is trust in that little face when he looks into his mother’s eyes.
    I would love to just hold him next to me in my arms and tell him things will be OK. I would like to put my arms around his mother and tell her things will be ok from now on, that she need not worry should he ever become sick again.
    God bless her and her baby boy and all the other mother, fathers and children like him. Jesus said Suffer (let) the little children come unto me.” Maybe we need to give Him
    more access to our children so that His Power be made more manifest in their lives. There is definite power in Faith in Jesus Chrisr ❤️

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Chapter Dive

The Fake Patients of Xiangyang: Hospital Scandal Shakes Welfare System Trust

Han Futao’s explosive report on fake patients and systemic abuse has triggered a heated online debate over hospital malpractices, the fragility of the welfare system, and the vital role of investigative reporting.

Ruixin Zhang

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In early February, as China settled into the quiet anticipation of the Chinese New Year, one of the country’s leading investigative journalists, Han Futao (韩福涛), dropped a bombshell report that sent shockwaves of anger across the country.

Han Futao is known for breaking massive scandals. In 2024, he exposed how tank trucks that delivered chemical products also transported cooking oil, without being cleaned. That food safety scandal sparked waves of outrage and prompted a high-level official investigation, leading to criminal charges for those involved.

In his latest explosive report, published by Beijing News (新京报), Han has turned his lens to malpractice in China’s hospital sector. His investigation led him to Xiangyang, in Hubei province, a city with more than twenty psychiatric hospitals, cropping up on every corner “like beef noodle shops” over recent years.

 

Recruiting Patients

 

Han found that multiple private psychiatric hospitals lure people in under the guise of free care, promising treatment for little or no cost, along with medication and daily expenses. Some even dispatched staff to rural villages to recruit “patients.”

Troubled by the unusual marketing procedures of these psychiatric hospitals, Han went undercover at several facilities as a caregiver, and sometimes posing as a patient’s family member, only to expose a disturbing reality.

Except for a handful of genuine patients, these hospitals were filled with healthy people who actually received no treatment. Many were elderly citizens swayed by the promise of “free care,” checking in with the hope of finding a free retirement home.

When Han, posing as a patient’s family member, spoke to a hospital manager at Xiangyang Yangyiguang Psychiatric Hospital (襄阳阳一光精神病医院), the director enthusiastically pitched their “free hospitalization” by saying medical fees were completely waived and promising the potential patient a great stay: “Lots of patients stay here for years and don’t even go home for Chinese New Year!

Meanwhile, the hospitals’ own staff, including caregivers, nurses, and security guards, were also officially registered as patients, complete with admission and hospitalization procedures.

The motive was simple: insurance fraud (骗保 piànbǎo). In China, even after state medical insurance covers part of psychiatric care costs, patients are typically still responsible for a co-pay. These hospitals, both in Xiangyang and in the city of Yichang, exploited the financial vulnerability of those unwilling or unable to pay, using the lure of free accommodation to attract the misinformed. Once admitted, the hospitals used their identities to fabricate medical records and bill the state for non-existent treatments.

According to internal billing records, medication accounted for only a small fraction of patients’ costs. The bulk of the charges came from psychotherapy and behavioral correction therapy, which often leave little material trace and, in these cases, were never actually provided. Many of these hospitals even lacked basic medical equipment and qualified personnel.

Staff were essentially manufacturing invoices, generating around 4,000 yuan (US$580) in fraudulent charges per patient each month, with most funds diverted from the National Healthcare Security Administration (NHSA).

With each patient yielding thousands of yuan, profitability became a numbers game: the more bodies in beds, the higher the revenue. This perverse incentive gave rise to a specialized workforce of marketers who recruited ordinary people from rural areas, developing sales pitches and establishing referral-based kickback chains, offering bonuses of 400 ($58) to 1,000 yuan ($145) for every new “patient” successfully brought in.

To stay under the radar, hospitals periodically discharged patients on paper to avoid scrutiny from insurance auditors, only to readmit them immediately, or never actually let them leave at all. One story involved a patient who was discharged seven times, each time being readmitted on the same day he was “discharged.”

Day after day, the national medical insurance fund, built on the collective contributions and trust of the entire population, was drained through these calculated deceptions.

 

From Patients to Prisoners

 

Han uncovered more. Even more harrowing than the scale of the medical insurance fraud was the condition of those trapped inside. To maximize profit margins, these hospitals slashed costs to the bone. Living conditions were terrible: wards overcrowded, beds crammed side-by-side, and daily activities and food substandard at best.

The hospitals treated their patients more like profit-generating assets than human beings. Patients were subjected to a strict regime: they were forced to follow rigid schedules, restricted to designated zones, and faced physical violence if they did not comply.

During Han’s undercover research, he witnessed the horrific sight of patients being tied to a bed for not following orders, with some patients allegedly being restrained for up to three days and three nights.

Photo by Han Futao, in Beijing News, showing a hall filled with beds at the Yichang Yiling Kangning Psychiatric Hospital, where more than 160 people were housed in just one ward. The lower photo, also by Han Futao, shows elderly “patients” kept in their wheelchairs all day at Xiangyang Hong’an Psychiatric Hospital.

Some patients, despite technically being the ones receiving care, were forced to perform manual labor for the staff. They scrubbed pots, cleaned wards, mopped latrines, and moved supplies. Others even had to take on nursing tasks for fellow patients, such as feeding, bathing, and changing clothes, all in exchange for a few cents to buy a cigarette. Their personal freedom and quality of life were virtually non-existent.

Escape was also difficult. The hospitals had no intention of releasing their cash cows. Rarely was a patient discharged on the scheduled date. To ensure long-term residency, many hospitals confiscated patients’ phones and cut off contact with their families.

Some individuals spent nearly ten years in these prison-like conditions; some even died there. Meanwhile, those truly suffering from mental illness received no real treatment, often seeing their condition worsen or developing deep-seated trauma toward psychiatric care.

 

Fragile Public Trust in Welfare-Related Institutions

 

In China, there is a common belief that if you spot one cockroach in the room, there are already a hundred more hiding. As the story has gone viral over the past two weeks, netizens pointed out that Xiangyang and Yichang were likely not the only cities using such predatory tactics to cannibalize the national treasury. Han’s investigation struck a deeper nerve, and public anxiety over the security of social insurance once again bubbled to the surface.

China’s national health insurance is a cornerstone of the broader social insurance system and a vital part of life for nearly every citizen. It is generally divided into two categories: Employee Medical Insurance and Resident Medical Insurance. Employers are legally, at least in theory, required to contribute to the employee scheme, typically 6% to 9% of a worker’s salary. Non-employees, such as farmers, students, and freelancers, usually pay for Resident Insurance out of pocket, currently costing around 400 yuan ($58) annually. Under the employee scheme, inpatient reimbursement rates are roughly 80% to 85%; after approximately 25 years of contributions, members enjoy lifelong coverage without further payments. The Resident Insurance, however, offers significantly lower protection.

This system was designed as a fundamental safety net to alleviate the fear of falling into poverty due to illness or being left destitute in old age. For young Chinese job seekers, whether a company pays into social security used to be a non-negotiable criterion. However, as scandals shaking the foundation of this system have become more frequent, the mindset of the youth is shifting: Is it even worth paying into anymore?

Recent years have seen a steady stream of corruption scandals involving the embezzlement of social security funds.

Despite the authorities’ firm stance and high-profile punishments, 2025 was still marked by reports of officials — including the insurance bureau’s finance head — misappropriating funds to play the stock market. A June 2025 report even alleged that 40.6 billion yuan (US$5.8 billion) in national pension funds had been misappropriated or embezzled by local governments.

In one surreal case from Shanxi, a CDC employee’s records were doctored 14 times to create an absurd history of “starting work at age 1 and retiring at 22,” allowing them to pocket 690,000 yuan ($100,000) in pension while still drawing a salary at a new job.

These stories exposing large-scale abuse of the medical insurance system, combined with the extension of the minimum contribution period for retirement from 15 to 20 years amid a slowing job market and a gradually rising retirement age, are leading netizens to question the necessity of paying into the system. This is reflected in comments such as:

-“First it was 20 years, then 25, then 30. They move the goalposts whenever they want, but the benefits never improve.”
-“I won’t buy anything beyond the bare minimum resident insurance; who knows if there will even be a payout in the future?
-“With a deficit this large, whether we’ll ever see that money is a huge question mark.”
-“I’m not even sure I’ll live to see 65 anyway.”

 

Echoes of the Cuckoo’s Nest

 

In response to Han’s latest exposure, local authorities immediately launched investigations, and state-run media outlets issued sharp criticism. By now, fourteen hospital executives have been criminally detained on suspicion of fraud.

Although the official report, published on the night of February 13, acknowledged that there was widespread medical fraud, with patients remaining hospitalized after recovery or empty beds being registered without any patients there, it said no evidence was found that people without mental disorders were admitted, which was one major finding of Han’s undercover operation.

This led to new questions, because how could fraud, abuse, fake discharges, and official corruption be acknowledged while denying the central allegation: that healthy people were being locked up? And how could people prove they were not mentally ill, while being a patient inside a psychiatric hospital?

Political & social commentator Hu Xijin (胡锡进) wrote on Weibo that, while he applauded Han and his team for exposing the mismanagement at psychiatric hospitals in Hubei, he also saw the report’s conclusions about the patients as a reminder that journalists should exercise caution when making accusations. Some sarcastic commenters suggested that perhaps Han had not sacrificed enough and should have admitted himself as a patient instead.

And so, in a way, the debate has now slowly also shifted – from the initial shock over Han’s report, to the anger and distrust surrounding state institutions and social security abuse, to the role of investigative journalism in China today. “He’s a hero,” some commenters said about Han.

In the end, the entire story is so absurd that some commentators have drawn parallels to One Flew Over the Cuckoo’s Nest (飞越疯人院), where Randle P. McMurphy (Jack Nicholson) fakes insanity to serve his sentence in a mental hospital instead of a prison work farm, only to find out that the endless chain of control and abuse at the psych ward is much more brutal than a prison cell.

The question inescapably becomes who the sane ones actually are.

Meanwhile, the scandal shows that public anxiety about the future and distrust of state institutions tend to rise quickly and deepen slowly with each new controversy. As trust in the national welfare system appears fragile, one sentiment persists: that there is far more to uncover, and that there are far too few Han Futaos to do it.

By Ruixin Zhang

 

With additional reporting by Manya Koetse

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©2026 Eye on Digital China/Powered by Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Animals

China Faces Unprecedented Donkey Shortage Crisis

“We have plenty of cattle and horses in China now — just not enough donkeys” (“目前我国牛马都不缺,就缺驴”).

Manya Koetse

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China is facing a serious donkey shortage. China’s donkey population is far below market demand, and the prices of donkey-related products continue to rise.

Recently, this issue went trending on Weibo under hashtags such as “China Currently Faces a Donkey Crisis” (#我国正面临缺驴危机#).

The Donkey Branch of China’s Livestock Association (中国畜牧业协会驴业分会) addressed this issue in Chinese media earlier last week, telling China News Weekly (中国新闻周刊): “We have plenty of cattle and horses in China now — just not enough donkeys” (“目前我国牛马都不缺,就缺驴”).

China’s donkey population has plummeted by nearly 90% over the past decades, from 11.2 million in 1990 to just 1.46 million in 2023.

The massive drop is related to the modernization of China’s agricultural industry, in which the traditional role of donkeys as farming helpers — “tractors” — has diminished. As agricultural machines took over, donkeys lost their role in Chinese villages and were “laid off.”

Donkeys also reproduce slowly, and breeding them is less profitable than pigs or sheep, partly due to their small body size.

Since 2008, Africa has surpassed Asia as the world’s largest donkey-producing region. Over the years, China has increasingly relied on imports to meet its demand for donkey products, with only about 20–30% of the donkey meat on the market coming from domestic sources.

China’s demand for donkeys mostly consists of meat and hides. As for the meat — donkey meat is both popular and culturally relevant in China, especially in northern provinces, where you’ll find many donkey meat dishes, from burgers to soups to donkey meat hotpot (驴肉火锅).

However, the main driver of donkey demand is the need for hides used to produce Ejiao (阿胶) — a traditional Chinese medicine made by stewing and concentrating donkey skin. Demand for Ejiao has surged in recent years, fueling a booming industry.

China’s dwindling donkey population has contributed to widespread overhunting and illegal killings across Africa. In response, the African Union imposed a 15-year ban on donkey skin exports in February 2023 to protect the continent’s remaining donkey population.

As a result of China’s ongoing “donkey crisis,” you’ll see increased prices for donkey hides and Ejiao products, and oh, those “donkey meat burgers” you order in China might actually be horse meat nowadays. Many vendors have switched — some secretly so (although that is officially illegal).

Efforts are underway to reverse the trend, including breeding incentives in Gansu and large-scale farms in Inner Mongolia and Xinjiang.

China is also cooperating with Pakistan, one of the world’s top donkey-producing nations, and will invest $37 million in donkey breeding.

However, experts say the shortage is unlikely to be resolved in the short term.

The quote that was featured by China News Weekly — “We have cows and horses, but no donkeys” (“牛马有的是,就缺驴”) — has sparked viral discussion online, not just because of the actual crisis but also due to some wordplay in Chinese, with “cows and horses” (“牛马”) often referring to hardworking, obedient workers, while “donkey” (“驴”) is used to describe more stubborn and less willing-to-comply individuals.

Not only is this quote making the shortage a metaphor for modern workplace dynamics in China, it also reflects on the state media editor who dared to feature this as the main header for the article. One Weibo user wrote: “It’s easy to be a cow or a horse. But being a donkey takes courage.”

By Manya Koetse

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Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

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