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Nanjing To Implement Security Partitions in Public Buses and Introduce “Grievance Awards” for Drivers

After the Chongqing bus crash, the safety on Chinese public buses is the talk of the day, with Nanjing taking new security measures.

Manya Koetse

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Amidst safety concerns over disruptive passengers in China’s public transport system, Nanjing is introducing security partitions in buses and special awards for drivers who do not respond to aggressive behavior by passengers.

This week, the safety on China’s public buses is one of the most-discussed issues on Chinese social media, following the horrific crash of a bus in Chongqing caused by passenger’s aggression – which is just one but many incidents involving disruptive passengers on public transport.

On November 3rd, Chinese media report that the city of Nanjing will implement security partitions in all of its city buses to protect drivers against passenger abuse.

The Nanjing Public Transportation Group will arrange that around 8000 buses in Nanjing will be equipped with such dividers in 2019, People’s Daily writes on Weibo.

Nanjing bus drivers are also requested not to respond to (angry) passengers and not to hit or talk back. Drivers who suffer abuse and do not react to it will receive a special compensation for pain and suffering called wěiqujiǎng (“委屈奖”), literally: “Grievance Award,” with prices going from 10 yuan ($1,4) to 200 yuan ($30).

Such a compensation was previously already introduced in some places in Anhui province.

“Grievance Award”, cartoon by Sina news.

In the case of the Chongqing crash, that killed 15 people, security footage from the bus’s black box showed that the driver fought back when he was hit by a female passenger, leading him to lose control over the steering wheel and plunging into a river.

Among the thousands of people commenting on Nanjing’s new safety measures, there are those in favor of the dividers and those against it. Those who are not supportive of the measure say that the partition might be dangerous because it would not allow passengers to help out in case the bus driver suddenly becomes unwell.

Public opinions seem to be less divided over the idea of the “Grievance Award” for drivers, with many criticizing it and finding it “laughable,” saying that one cannot put a price on several levels of feeling wronged, or that it is “undignified” and “irrational” to expect of drivers not to defend themselves against aggression.

Many comments also mention that the focus of these kinds of measures should lie on the punishments for disruptive passengers, instead of awarding drivers for suffering abuse.

“The bus should also have a system where people swipe their [public transport] card that is tied to their identity, so that troublemakers can be blacklisted,” some suggest.

Others say that bus drivers should be equipped with a taser gun to fend off aggressive passengers.

Some commenters write: “Bus drivers are also people, people who work in the service industry, not in the maltreatment industry!”

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

Manya is the founder and editor-in-chief of What's on Weibo, offering independent analysis of social trends, online media, and digital culture in China for over a decade. Subscribe to gain access to content, including the Weibo Watch newsletter, which provides deeper insights into the China trends that matter. More about Manya at manyakoetse.com or follow on X.

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China Local News

Six Chinese Students Dead After Falling Into Flotation Tank During Mine Visit

After six students drowned in a mine tank, social media users question safety precautions and media framing.

Manya Koetse

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🔥 Quick Take: Trending in China
This is a brief update from our curated roundup of what’s trending in China this week. A version of this story also appears in the Weibo Watch newsletter. Subscribe to stay in the loop.


The tragic death of six Chinese students during a visit to the Wunugetushan Copper-Molybdenum Mine (乌努格吐山铜钼矿) in Inner Mongolia has been trending on Chinese social media this week.

The students, who study mineral processing engineering at the School of Resources & Civil Engineering Northeastern University (东北大学), visited the site as part of their studies on Wednesday, July 23.

The facility, which operates under the state-owned China National Gold Group Corporation (中国黄金集团), includes a mineral processing plant where ore is crushed and processed using flotation cells to separate copper and molybdenum concentrate from waste rock.

The students were standing on a metal grate above a deep industrial tank used for mineral processing. The grate then suddenly collapsed, and they fell into the flotation tank, which was filled with mineral slurry (see this video to better understand the situation).

The tank was deep, and once inside, the slurry made it impossible to swim.

By the time the students were taken out of the tank, they had already drowned. They were all aged between 20 and 22. One of their teachers was injured in the incident.

According to Sohu News, citing a preliminary accident investigation report, the direct cause of the incident was a pre-existing crack in the grate above the tank, which caused the entire panel to flip and fall off. The grates had been replaced in February but were not properly tested. The site also lacked warning signs about load capacity and reportedly did not restrict the number of people allowed to stand on it.

Three people responsible for safety measures at the site, including the deputy general manager, have now been placed under criminal detention.

Besides the many questions surfacing online about how such a gruesome accident could have occurred, there is also criticism of how the media has reported on the incident. Some outlets mentioned that the 45 other intern students—presumably also present during the visit—were “emotionally stable,” and that the teacher who was injured was in a “good mental state.”

One blogger criticized these phrases, which are often used in media reports following similar incidents. While they appear to describe the psychological condition of survivors or bystanders, the author argued that they are more political than psychological: their real function is to signal to readers that—despite the loss of life—the situation remains under control.

After the online criticism, the Weibo hashtag “45 Intern Students from Northeastern University Are Emotionally Stable” (#东北大学45名实习学生情绪平稳#) has since been taken offline.

At the time of writing, the official website of Northeastern University has been changed to black and white.

By Manya Koetse

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Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

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China Local News

The Liaoyang Restaurant Fire That Killed 22 People

Manya Koetse

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🔥 Quick Take: Trending in China – Week 18
This is a brief update from our curated roundup of what’s trending in China this week. A version of this story also appears in the Weibo Watch newsletter. Subscribe to stay in the loop.


An enormous fire that happened at a restaurant in Liaoning’s Liaoyang on the afternoon of April 29 (see video) has gone top trending on Chinese social media, mainly due to the fact that it caused so many fatalities.

By 7pm, Chinese official media reported that the fire, which happened at 12:25 in the city’s Baita district, had killed 22 people. Three people were injured.

The fire started on the second floor of the restaurant Sanli Chuniang (三里厨娘/Sanli Chef’s Daughter) on Minzhu Road (民主路) and quickly spread throughout the entire two-story brick-concrete structure, which covers an area of about 260 square meters. The windy weather also played a part in how quickly the fire spread. The fire broke out around lunchtime, when there were many customers.

The restaurant before and after the fire.

Some sources on Xiaohongshu report that, according to witnesses, toxic smoke filled the entire building in less than five minutes. The thick smoke, small spaces inside the two-story building, and limited escape routes — some of which were allegedly blocked — all contributed to the high number of fatalities. Some victims were reportedly just ten meters away from the exit, yet still failed to escape.

According to Caixin, the restaurant’s second floor had several private rooms without windows.

To make matters worse, some nearby vehicles were not moved in time, hindering the rescue operations.

Sanli Chuniang was a locally popular restaurant serving various Chinese dishes, snacks, and dumplings. It was in business since 2016.

On social media, many commenters are expressing shock and sadness over the deadly fire. They also want answers into why there seemed to have been little to no fire safety precautions at the establishment.

The last time a restaurant fire with many fatalities made major headlines in China was in 2023, when a gas explosion inside a BBQ restaurant in Yinchuan resulted in 31 deaths. Nine people, including the restaurant owner, were later arrested in connection with the fire and the lack of safety precautions.

Some reports on the Liaoyang restaurant fire have now been removed, but it appears that the restaurant had been operating illegally since 2023 and that its fire safety inspections were not up to date.

Guancha reported that while the cause of the fire is still under investigation, the restaurant owner has been taken into custody.

🔄 Update 1: Chinese leader Xi Jinping issued a statement regarding the devastating fire, calling on local authorities to hold those responsible accountable and to properly handle matters related to the victims and console their families.

Premier Li Qiang also emphasized that local authorities across China should screen for fire hazards and strengthen safety measures to prevent such major accidents from occurring.

🔄 Update 2: Preliminary investigations have ruled out arson or gas leakage as the cause of the fire. The specific cause of the incident is still under investigation, focusing on leftover cigarette butts that might have started the fire or possible electrical faults. The restaurant’s furniture and interior materials were highly flammable, and strong winds outside caused the fire to spread quickly and block the exits. This made it difficult for those trapped inside to escape. Most victims died from asphyxiation after inhaling large amounts of toxic smoke in a short time.

As definite results have not yet been issued at the time of writing (May 6), some netizens are wondering: “When can we expect to hear more?”

 
By Manya Koetse

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Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

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