China Brands, Marketing & Consumers
Eyebrow Pencil Gate: “Lipstick King” Li Jiaqi Loses 630,000 Fans In One Night
China’s famous beauty livestreamer Li Jiaqi is in hot water after his annoyed response about an $11 eyebrow pencil.
Published
3 years agoon
Li Jiaqi is facing controversy for remarks he made during his recent e-commerce livestream. When viewers made comments about an eyebrow pencil being expensive, he lashed out and asked them if they worked hard enough. Due to his cold attitude and arrogant comments, the ‘lipstick king’ seems to have lost his crown.
Li Jiaqi is losing fans. That is according to a Weibo hashtag that went trending today (#李佳琦掉粉#), which highlights a significant drop of 630,000 Weibo followers in just 24 hours.

For those unfamiliar with Li Jiaqi (1992, English name Austin Li), he is one of China’s most renowned make-up influencers, also known as the “Lipstick King.” Previously a cosmetics salesman, Li has since risen to become one of China’s most celebrated livestreamers, setting numerous records along the way.
In 2018, he broke the Guinness World Record for “the most lipstick applications in 30 seconds.” He once sold 15000 lipsticks in 5 minutes, and also managed to apply 380 different lipsticks in another seven-hour live stream session. Li made international headlines in 2021 when he sold $1.9 billion in goods during a 12-hour-long promotion livestream for Alibaba’s shopping festival.
But now Li is in hot water because of an e-commerce livestream he did on Sunday, September 10th. When some viewers complained that the eyebrow pencil by Huaxi Zi (花西子), Florasis, seems to be getting more expensive (79 RMB, $10.9), Li vehemently defended the cosmetic brand. Seemingly annoyed with his viewers, he insisted that the product was reasonably priced, highlighting the brand’s use of high-quality ingredients and claiming it had not increased its prices for years.

In addition to this, Li began to lecture his audience, questioning whether they had made significant efforts to have received salary raises over the years (Literally: “Sometimes it’s because of yourself, if you haven’t seen a raise in so many years, did you work hard enough?” [“有的时候自己原因好吧。怎么多年了工资张没涨有没有认真工作”]). Even his assistant, next to him, seemed visibly uncomfortable when Li lashed out. We added some subtitled to this short fragment here.
China's famous make-up influencer #LiJiaqi is in hot water due to an e-commerce livestream he did on Sunday. When viewers complained about an eyebrow pencil being too expensive (79 RMB/$10.9), he got annoyed, insisting that the product was not expensive at all.raTnslated video: pic.twitter.com/JDKGMKovDX
— Manya Koetse (@manyapan) September 11, 2023
Later on, Li appeared to recognize his mistake and suggested that people weren’t obligated to purchase the Florasis brand; instead, they could opt for a more affordable eyebrow pencil that he would be promoting later on.
This incident sparked major backlash from fans who voices their anger and disappointment, accusing Li of losing sight of his humble origins and owing everything to his viewers. Starting out by selling Maybelline makeup behind a shop counter, Li rose to prominence alongside the live e-commerce trend, amassing immense wealth thanks to his dedicated fans and viewers.
Why would he now alienate his viewers in such a way? Furthermore, many argued that the Florasis eyebrow pencil is undeniably expensive, with some even making comparisons to the cost of gold when measured by weight.
In the early morning of September 11, Li apologized on his Weibo account. He wrote that he felt disappointed in himself for responding the way he did. “As a livestream host I should send out positive energy, and learn to control my emotions,” he wrote.

Li Jiaqi apology on Weibo.
Later on, he issued an on-camera apology during a livestream. With tears in his eyes, he expressed heartfelt remorse for letting down so many people and acknowledged his mistakes. A related hashtag on Weibo soon got over 430 million clicks (#李佳琦哭着道歉#).

But many people do not appreciate his apologies. The top comment under his written apology post says: “You are making money out of ordinary people and now you turned around saying ordinary people are too poor,” while the most popular comment under the livestream apology said: “If I would earn 5 million yuan a day ($685k), my tears would be much more sincere than yours.”

This meme shows that many viewers do not feel moved by Li’s apologetic tears.
There are more angles to this story. Besides alienating his audience, others also feel he is not being completely transparant. As Li Jiaqi hinted during the livestream, he seems to have a very close relationship with the Florasis brand. Some reports even suggest that the commission rate for his endorsement of the Florasis brand, which was established in Hangzhou six years ago, may have been as high as 80%.
It is not the first time Li gets caught up in controversy. Last year, Li disappeared from China’s e-commerce channels for three months after one of his livestreams made references to shooting tanks. The ‘cake tank incident’ (坦克蛋糕事件) occurred on the night before June 4, the 33rd anniversary of the violent crackdown of the Tiananmen student demonstrations.
However, a notable distinction between that controversy and the current one lies in how his fans reacted. Despite the prior controversy, the majority of his supporters remained loyal to the beauty influencer, extending a warm welcome when he returned in September of 2022.
This time, many followers feel personally attacked by him. While Li Jiaqi defended the brow pencil price by suggesting that “domestic brands are struggling,” some commenters ask: “If domestic brands are struggling, don’t you think the people are also struggling?” (“国货难,国民难道就不难了吗?”)
Earlier this year, a casual remark made by Chinese actress Zhang Yuqi during a livestream also ignited discussions surrounding the stark disparity between the perspectives of celebrities and the financial realities experienced by ordinary individuals. During that promotional livestream, Zhang suggested that 699 yuan ($100) for a cashmere blanket was so cheap, saying: “I don’t even think I can buy a pair of socks with that amount.”
In response to this incident, some commenters mentioned that they could cover their food expenses for an entire month with that money. Many netizens remarked that some Chinese celebrities seem to not only live in a world where everything costs more, but they also seem to reside in a place where “poverty” is defined differently.
By Monday night, Li Jiaqi still had 29,8 million followers on Weibo, although some wondered how many of them were active and authentic Weibo users. Will Li be able to win back the favor of his fans? The numbers will tell.
By Manya Koetse and Miranda Barnes
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Manya Koetse is a sinologist, writer, and public speaker specializing in China’s social trends, digital culture, and online media ecosystems. She founded What’s on Weibo in 2013 and now runs the Eye on Digital China newsletter. Learn more at manyakoetse.com or follow her on X, Instagram, or LinkedIn.
China Brands, Marketing & Consumers
Starbucks Goes Xinjiang & The Kardashians in China
Starbucks rebrands as “Star-Bazaar” in Urumqi—what does it say about shifting perceptions of Western brands in China? Also: a cheating sports influencer and the souvenirs that became most hated.
Published
1 month agoon
October 4, 2026
Originally published in the Eye on Digital China newsletter on Sunday, October 4, 2026.
In this edition:
- Quick scrolls: A Chinese athlete cheated her way to the Berlin Marathon’s finish
- Zooming in: When Localization Gets Political: Starbucks Goes Xinjiang
- On the Feed: The Kardashians in China
- Phrase of the Week: The 3 souvenirs sold everywhere, but nobody wants them
🗞️ QUICK SCROLLS
🇯🇵 The National Day holiday has begun, but nobody’s going to Japan. Although Japan was the number one outbound destination for Chinese travelers during last year’s October holiday, it has now dropped out of the top ten destinations entirely. According to data from Chinese tour operator Tuniu (途牛), Indonesia, Turkey, and South Korea are among this year’s most-booked overseas destinations.
🚲 Chinese fitness influencer “Abeeeer” was caught cheating during the Berlin Marathon after she posted about running her “personal best.” The sport-blogger (530k+ followers on Xiaohongshu) was photographed riding on the back of a bicycle around the 38-kilometer mark. On Saturday, she publicly apologized and admitted that she had broken the rules and that she was “feeling unwell.”

The sports influencer was caught hitching a ride to the finish line.
🏳️🌈 Japanese volleyball player Rui Takahashi came out as gay on Tuesday, saying he wanted to help others struggling with their sexuality by coming out publicly. On Douyin, many Chinese fans and commenters praised Rui for his bravery.
🤖 Former Global Times editor-in-chief Hu Xijin (胡锡进) published a National Day essay praising the country’s achievements but forgot to delete the AI chatbot’s closing follow-up question (”Would you like me to read through the whole text again and check it for omissions?”). Hu quickly deleted the AI prompt, but “Hu Xijin’s National Day AI ghostwriting fail” had already gone trending.
⚽ Chinese football produced its best and worst result of the year nineteen hours apart. On Friday, the senior men’s national team lost 0–5 to Palestine – a first-ever loss to that opponent – in a friendly in Chongqing. On Saturday, the under-23 team China took the men’s football bronze medal at the 2026 Asian Games, beating Uzbekistan 4-3 on penalties.
🎵 One of China’s most influential singers, composers and music educators has passed away. Liu Huan (刘欢) died of illness in Shanghai on September 25. Internationally, he is best remembered for singing “You and Me,” the official theme song of the 2008 Beijing Olympics.
📱 Chinese internet users now spend more time watching mini-dramas than scrolling social media. Bytedance’s Hongguo app, the short-drama platform, reports 168 million daily active users and an average of 125 minutes per user per day, exceeding Douyin (which itself overtook WeChat for the first time in July).
👁️ ZOOMING IN
Starbucks Goes Xinjiang: When Localization Gets Political

Just ahead of the National Day holiday, Starbucks opened in Xinjiang. The opening of the two stores in the capital, Urumqi, became a big topic of discussion both in China and across English-language social media, but for very different reasons, and viewed through very different lenses.
The brand’s Urumqi debut marks its first expansion into the region since entering the Chinese market over 26 years ago. Back then, Starbucks mostly targeted white-collar workers, focused on first- and second-tier cities, and, for many, symbolized cosmopolitan, urban life.
Starbucks’ move into Xinjiang comes as part of the company’s new Chinese investment and ownership structure: in April of this year, Chinese company Boyu Capital (博裕资本) became 60% owner of Starbucks’ China operations.
Starbucks Becomes ‘Starbazaar’
On Chinese social media, on the opening days of September 28–29 and in the days that followed, conversations were largely consumer-focused. The new stores, long queues, special menu, and merchandise created online excitement surrounding Starbucks’ Xinjiang debut.
The promotion of the new stores — particularly the Xinjiang International Grand Bazaar flagship store (the second store is located at Tianshan International Airport) — has also taken a distinctly local approach. Rather than emphasizing the arrival of a foreign brand in a new frontier market, Starbucks has presented itself as a brand adapting to, and becoming part of, its new local surroundings.
The flagship store incorporates Xinjiang elements throughout its design and marketing, from local patterns and music to a special menu featuring items such as baklava and lamb pastries, along with limited-edition merchandise. Its mascot is a Starbucks bear dressed in stylized Uyghur traditional attire.

Promotional visuals by Starbucks
The Urumqi Starbucks even has a unique store name: “Star-Bazaar” (星巴扎, Xīng Bāzhā), a play on Starbucks’ Chinese name, 星巴克 (Xīngbākè), and 巴扎 (bāzhā), “bazaar.” The nickname captures this broader marketing approach: not simply bringing Starbucks to Xinjiang, but giving Starbucks a distinctly Xinjiang identity.
This distinct approach resonates with Chinese consumers, who have been posting photos of the enormous lines in front of the stores and showing off their online “check-ins” at the new local hotspot.
Over the past years, Xinjiang has acquired positive associations in various Chinese consumption contexts. At one point, “made with Xinjiang cotton” even generated a buycott and became a popular slogan among online sellers sourcing cotton from the region.
Starbucks in China apparently has a lot of confidence in the positive appeal of Xinjiang-themed products: for the National Day holiday, it is rolling out Xinjiang-themed menu items to more than 2,700 Starbucks stores across 41 Chinese cities.
From Coffee to Controversy
On X and in Western media, however, reactions to the Xinjiang Starbucks have been far less positive. The opening was framed primarily as a political and human-rights story and faced much criticism.
Among these critical voices is US Congressman John Moolenaar, who chairs the House Select Committee on China. He called it a “morally bankrupt decision” to open stores in Xinjiang amid ongoing concerns about human rights abuses in the region, and called on Starbucks to close the cafes, arguing that “every cup sold in these stores ties an iconic American brand to the CCP’s brutal campaign against the Uyghurs.”
“There is no justifiable reason for an American company to do business in a region where the Chinese Communist Party has detained more than a million Uyghurs and is stripping them of their faith, language and culture,” he said.

Image spread by US lawmakers
American criticism of Starbucks in Xinjiang soon reached Chinese social media, becoming a number-one trending topic on Weibo on Sunday, October 4.
“Xinjiang” used to be a highly sensitive and heavily censored word on Chinese social media, but since around 2018–2021, when the region increasingly became part of the ordinary national development agenda, online discussions have been allowed and steered in different directions.
The controversial internment camps widely reported on in Western media were officially described as “vocational skills education and training centers” (职业技能教育培训中心): “people-oriented” facilities intended to “fundamentally eliminate the environment and soil that breeds terrorism and religious extremism.”
Following the 2021 sanctions on Chinese officials over alleged human rights abuses and the Xinjiang cotton controversy — when Western brands distanced themselves from Xinjiang cotton over forced-labor concerns — Chinese online narratives surrounding the region shifted further.
A major “support Xinjiang cotton” social media campaign, launched by state media and official channels, symbolized a defense of China’s sovereignty against Western interference. International criticism was cast as an attack on China’s dignity, rallying the public around national pride. Since then, foreign criticism of policies in Xinjiang has often not been censored, but instead published and reframed as another attack on China.
This time, too, these dynamics unfolded, although in a different form. The criticism was discussed in the context of America, once again, “digging up its tired old lies about Xinjiang” (#美方又翻出老掉牙的涉疆谎言#). China’s Ministry of Foreign Affairs spokesperson Guo Jiakun said that US institutions habitually fabricate accusations and attack and smear China for political purposes, “without any credibility whatsoever.”
Netizens blamed critics for being hypocritical and for “denying the people of Xinjiang the chance to drink Starbucks.” Many others also pointed out that ‘Starbucks China’ is no longer quite the same thing as ‘Starbucks.’
Meanwhile, netizens also seem to appreciate the fact that Starbucks had not responded to the controversy — at least, not at the time of writing. Instead, its response has simply been to keep posting promotional material and videos about the Xinjiang stores, an approach some described as “defiant.”
The Starbucks opening in Xinjiang brings two very different sides of the same discussion into view. On one side, there is a consumer perspective; on the other, a human-rights angle. One emphasizes local culture, while the other focuses on international politics. And while one side stresses the responsibility of a Western multinational operating in Xinjiang, the other appreciates precisely how much this foreign company is localizing itself.
It also shows how Western rejection of Xinjiang-linked business can actually increase the symbolic value of Xinjiang-linked consumption in China. People may appreciate the local flavors, ethnic elements, colors, and design, but there is another layer to it, too: consuming Xinjiang can become an expression of national solidarity, especially when foreign criticism turns an otherwise ordinary consumer choice into something political.
In the end, perhaps the most striking thing is the shift in how Starbucks itself is perceived. When Starbucks first entered China, part of its appeal was precisely how foreign it was, offering access to an imagined Western, cosmopolitan way of life. More than two decades later, in Urumqi, Starbucks is being appreciated for almost the opposite reason: for how local it is becoming, selling an imagined Xinjiang experience back to Chinese consumers.
📱ON THE FEEDS
The Kardashians in China: “Manifesting” and Magic Mushrooms

The Kardashians have been on my feeds this week due to their recent China visit.
First: the Kardashians in the US are not what they are in China. Many people in China have never heard about them, but they did reach many people in corners of the internet due to fan-subtitled uploads of Keeping Up With the Kardashians or through clips cirulating online. What also matters: Kim Kardashian was one of the first major Western celebrities to open an official Xiaohongshu account back in 2018, and also one of the first to sell products directly from there.
What attracted attention in their China visit is that, after doing sightseeing and visiting the Great Wall, Kim Kardashian – who came to China for the NikeSKIMS sportswear event in Shanghai – went for dinner with her entire entourage at the well-known Yunnan restaurant In & Out (Yī zuò Yī wàng 一坐一忘).
That is the same restaurant where US secretary Yellen had her “magic mushrooms” back in 2023. The Kardashians had those same mushrooms with their orders.
They are called jiànshǒuqīng (见手青), which literally means “see hand blue”, in reference to turning blue when handled. It is the lanmaoa asiatica mushroom species that grows in China’s Yunnan region and is considered hallucinogenic (nothing happens when properly prepared though).
The restaurant quickly tapped into the buzz by launching a “let’s manifest” or “Let’s 显化” set menu containing the dishes they had.
The Kardashians, but mostly mum Kris Jenner, is famous among netizens as a lucky charm for wealth. Jenner believes in the power of manifestation: focusing on what you want through visuals and prayer in order to actually get what you want.

Some of the images used by Chinese netizens to “manifest” good luck through Kris Jenner visuals
The fact that mum Kris Jenner, more than Kim herself, became popular in China has to do with the perception of her as the driving force behind the family’s success, pushing everyone to where they are today and coordinating their careers. In doing so, she is the one who’s seen as the “symbol of wealth” and — through her own belief in the power of manifestation — became the perfect image for Chinese netizens to make their own wishes visible, like a digital good luck charm.
Kris wore a blue Tang suit (唐装, tángzhuāng) to the Shanghai launch event, which Chinese commentators read as a friendly gesture toward the Chinese market.
For In & Out, the “manifesting” formula seems to work. Their “Let’s Manifest” menu is popular and resonates online, where people mostly find it funny to see the restaurant capitalizing on its VIP guests so quickly.
🀄 WORD OF THE WEEK
Sucker’s Souvenirs Starter Pack: The Three Things Everyone Sells and Nobody Wants

景区”冤种三件套” jǐngqū yuānzhǒng sānjiàntào
Lit.: Scenic Area Sucker’s Three-Piece Set
Meaning: The “Tourist-Trap Trio”: generic souvenirs you see everywhere
During this National Day holiday, when so many Chinese are traveling all over the country, one phenomenon being discussed (also on Zhihu) is the scenic site’s 冤种三件套 (yuānzhǒng sānjiàntào), roughly “the sucker’s three-piece set,” or more loosely, the “tourist-trap trio.”
This refers to those three things that every Chinese tourist site sells nowadays, yet nobody really wants: scenic-spot hand creams, fridge magnets, and cultural-themed ice cream.
The formula is the same everywhere, repeated in the same kinds of shops, and is part of China’s wénchuàng (文创 – culturally creative) boom that started in the 2010s, where local cultural elements and symbols are turned into commercially attractive products that aren’t even produced locally. Even though the landmarks and texts may change, they all follow the same cookie-cutter model reproduced across the country.

Examples of the same souvenirs sold at every scenic site.
But these kinds of common tourist-attraction purchases are becoming less popular among younger Chinese. One reason is that they are more critical of overconsumption and unwilling to buy overpriced stuff they don’t need anyway. They are willing to spend money on more genuine, locally made items, like pottery or DIY products.
Another reason is that these products have also become the ultimate sign of the lamentable homogenization of Chinese tourist sites (景区同质化), where you’ll find the same shops, foods, signs, and souvenirs whether you’re up north or down south.
Another reason is that online shopping has become so mainstream that most shoppers now recognize they can buy the same products for much less on sites like Taobao.

Tourist hand cream sold on Taobao.
💬 On Xiaohongshu, one commenter wrote: “A fridge magnet that costs 9.9 yuan with free shipping online suddenly sells for 28 yuan once you’re inside a tourist attraction. And the ice cream is the funniest one: five seconds to take a photo, ten seconds to melt, and whether it actually tastes good is anyone’s guess.”
💬 Another commenter on Zhihu wrote: “Really good cultural-creative products should try to put the place into the product, rather than simply putting the name of the place onto the product. Because what people really want to take home when they travel is some small connection that existed between themselves and that place. When your product can achieve that, then it truly becomes a souvenir.”
That’s a wrap!
Best,
Manya
🔚
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China Brands, Marketing & Consumers
Quack Like a Goose: Why Beijing Street Vendor “Auntie Goose Legs” Sparked a Nationwide Debate
After the first complaints surfaced, Auntie Goose Legs admitted the truth about her business: she ha been selling duck legs all along.
Published
5 months agoon
June 20, 2026
My premium newsletter covering the stories, memes, debates, and viral moments shaping online conversations in China. Subscribe here to receive future editions.
If it walks like a duck and quacks like a duck, it might still be a goose – or the other way around. That, at least, is the takeaway from two stories that recently went viral on Chinese social media.
The woman at the center of it all is Beijing street-food vendor Chen Xiufeng (陈秀凤), better known as “Auntie Goose Legs” (鹅腿阿姨). Over the years, she became something of a local celebrity in Beijing’s university district. Originally from Jiangsu, the migrant vendor had been selling her famous roasted goose legs to students since 2011.
She skyrocketed to national fame in 2023 , but became the target of widespread criticism last week after it was revealed that her celebrated goose legs – sold for 16 yuan ($2.20) per piece – were actually duck meat all along.
The controversy came up after the vendor ventured beyond the university area into Beijing’s business district. At the universities, she enjoyed a loyal customer base and dedicated WeChat groups. In her new market, however, customers proved more skeptical. Some noticed that the meat looked suspiciously duck-like; others complained that the color seemed off.

In the university district, Auntie Goose Legs she enjoyed a loyal customer base and dedicated WeChat groups.
After the first complaints surfaced, Auntie Goose Legs admitted the truth on WeChat on June 9.
“The ingredients I originally used were goose legs,” she wrote, “but they have been out of stock for more than fifteen years. The current ingredient is duck legs.”
It turned out that she had only sold goose legs, the product that made her famous, for two months back in 2011 before switching to the much cheaper duck. “Did geese become extinct without us knowing?” some netizens joked.
The revelation quickly exploded online. The hashtag “What Auntie Goose Legs is Selling Turns Out to be Duck Legs” (#鹅腿阿姨卖的是鸭腿#) became the top trending on Weibo for an entire day, with millions of people discussing the topic.
Why did millions of people become so outraged over a single Beijing street vendor selling duck instead of goose?
Piggybacking on the debate, Anhui-based commentators pointed out that a beloved regional specialty has the exact opposite ‘problem.’ Wuwei smoked duck (无为板鸭) is branded as duck, but is usually goose. According to local standards, however, goose products may be sold under this name, prompting discussions about “hanging up a goat’s head, while selling dog meat“ (挂羊头卖狗肉): advertising one thing while selling another.
Because geese are more expensive than ducks in China, and generally considered tastier, the Anhui duck-is-goose story, unlike the Auntie Goose Legs controversy, did not provoke online anger. Instead, many people saw it as an example of sellers prioritizing flavor over cost. Auntie Goose Legs is seen as doing the exact opposite.
But why did millions of people actually become so outraged over a single Beijing street vendor selling duck instead of goose, especially when there were no indications that anyone became ill? The answer has little to do with poultry and everything to do with trust.

Auntie Goose Legs during the prime time in Beijing’s University District in late 2023 (image via Lianhe Zaobao 联合早报).
Food fraud and mislabeling have been longstanding concerns in China. Earlier surveys found that food safety worries even outweighed concerns about public security and environmental issues, and while China’s food safety record has improved in recent years, public trust remains fragile.
Part of these concerns are immediate and practical. Major scandals in the past involving melamine-tainted infant formula or recycled “gutter oil” have posed serious risks to public health. But the issue goes beyond health risks alone.
If a goose can be a duck, then what exactly is the duck?
Whereas food safety concerns in many Western countries often focus on contamination, Chinese consumers are frequently just as concerned with economic deception. It is unfair to pay for a more expensive goose and receive a duck. Even if no one gets sick, Chinese consumer law still treats it as fraud.
More important, however, is what such deception does to confidence in the broader food system. If a goose can be a duck, then what exactly is the duck?
As a major 2023 college canteen scandal demonstrated, the build-up of deceit can reach a breaking point among the public. During that somewhat Kafkaesque “rat head or duck neck” (鼠头or鸭脖”事件) controversy, officials insisted a rat head found in a student’s rice was merely a “duck neck,” even though everyone could clearly see the snout and teeth of a rodent.
This kind of gaslighting shatters social trust and reinforces a generalized sense that, as a consumer, you are entirely on your own. When regulators fail to step in honestly, even a seemingly isolated incident comes to symbolize more dangerous forms of systemic food fraud.
And this is where the Auntie Goose Legs story stings the most.
People did not come to her simply because her food was good. Over the years, she had become part of local student life, and she felt safe and authentic. Her pink scooter helmet, which she continued to wear while working, became an iconic symbol of her no-nonsense and humble image. Her success was built on word of mouth and, above all, on the trust her customers placed in her.
That this particular “auntie” deceived her customers by selling a different product than the one she advertised is no longer really about her. If duck is goose, goose is duck, and your local auntie has deceived you for years, then who can you trust anymore?
- Read more about how Auntie Goose Legs rose to fame in 2023 here.
By Manya Koetse
(follow on X, LinkedIn, or Instagram)
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