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Lao Gan Ma: The Story of China’s Most Spicy Godmother Tao Huabi

China’s ‘Old Godmother’ Tao Huabi, creator of Lao Gan Ma, is China’s hottest businesswoman.

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She is China’s ‘Old Godmother’: Tao Huabi (陶华碧) is the creator of one of China’s most famous chili sauces and is the embodiment of the ‘Chinese dream.’ By following her own path and relying on her business instinct, Tao rose from poverty and became a multi-billionaire. China’s spiciest businesswomen has now quietly retired.

‘Old Godmother’ (Lao Gan Ma) is a household name in China. Anyone who frequents Chinese restaurants or supermarkets is familiar with the brand of chili sauces that is made in China since the 1990s – known for the little portrait of a Chinese woman on its label.

That woman is Tao Huabi (陶华碧), who did not only develop the famous chili sauce, but also became the founder and CEO of the privately owned ‘Lao Gan Ma Foodstuff Company’ (老干妈风味食品有限责任公司). The company was established in south-central China’s Guiyang, Guizhou Province, in 1997.

On February 14 2017, Tao Huabi hit the top trending lists on Chinese social media with the hashtag “The Spiciest [Feistiest] Woman of China” (#曾经中国最火辣的女人), when several Chinese media reported that Tao Huabi had already quietly retired from her company in 2014 and that she is no longer a stockholder of the Lao Gan Ma brand.

 

ROUGH START IN LIFE

“The noodle shop business soon flourished – but not because of her noodles.”

 

With her journey from extreme poverty to ultimate wealth (she is even included in the Forbes list of China’s richest), Tao Huabi’s story reads like a novel.

Tao was born in 1947 in a remote mountain village in Zun’yi, Guizhou province. Since her family was too poor to send her to school, Tao was not taught how to read and write. When Tao was 20 years old, she married a local geologist and had two sons.

When her husband fell ill, Tao Huabi unexpectedly became widowed within a few years after she got married. She was forced to work outside the village to provide for her family; Tao worked around the clock to make rice tofu at night, which she sold at schools during the day.

In 1989, Tao set up a small noodle shop in the Nanming District of Guiyang. Although she just served simple noodles, she mixed them with her own spicy hot sauce with soybeans (豆豉麻辣酱). Tao was beloved in the neighborhood, where she became a ‘godmother’ to poor students which she would always give discount and some extra food.

With many local students and patrons visiting her little diner, the noodle shop business soon flourished – but not because of her noodles.

Tao Huabi discovered the popularity of her condiment when customers came in to purchase the sauce without the noodles. One day, when her sauce had sold out, she found that customers would not even eat her noodles without her special sauce.

When Tao learned that other noodle shops in the neighborhood were all doing good business by using her home-made sauce in their noodles, she realized the potential of her product.

 

FROM NOODLE SHOP TO CHILI SAUCE FACTORY

“At the age of 49, Tao took the plunge and set up her own sauce factory called ‘Old Godmother.'”

 

By the early 1990s, more truck drivers passed by Tao’s shop due to the construction of a new highway in the area. Tao took this as a chance to promote her condiments outside the realm of her own neighborhood and started giving out her sauces for free for the truckers to take home.

This form of word-of-mouth marketing soon paid off when people from outside the city district came to visit Tao’s shop to buy her chili sauces and other condiments.

By 1994, she had stopped selling noodles and had turned her little restaurant into a sauce shop. Two years later, at the age of 49, Tao took the plunge to rent a house in Guiyang, recruited 40 workers, and set up her own sauce factory called ‘Old Godmother’: ‘Lao Gan Ma‘ (老干妈). In 1997, the company was officially listed and open for business.

Although the Lao Gan Ma brand became successful almost immediately, Tao Huabi still struggled for years as a handful of competitors launched fake Lao Gan Ma sauces with similar packaging, and nearly ruined her business.

In 2001, when Tao Huabi was 54, the high court in Beijing finally ruled that other similar products could not use the “Lao Gan Ma” name nor imitate her packages. She received 400,000 RMB in compensation (±60,000$). Twelve years later, her company had an annual sales volume of 540 million US$ (3.7 billion RMB).

 

“THE MIRACLE OF GUIZHOU”

“Tao was included in the Forbes list richest families in China with an estimated worth of $1.05 billion.”

 

By now, Tao’s ‘chili empire’ has gone international, as her condiments are sold from the USA to Africa. She is known as the “Miracle of Guizhou.” Despite the many offers she had throughout her career to set up her business elsewhere, she always stayed true to her home-province – much to the delight of local government officials who have continuously shown their support for Tao.

The businesswoman is a true blessing for the province; not just because her brand has become known as a unique ‘product of Guizhou’, but mainly because she offers employment to 4100 people, and directly and indirectly generates income for ten-thousands of farmers.

Lao Gan Ma is by far the largest chili brand of China, with over 20 differently-flavored condiments.

In 2015, Tao was included in the Forbes list of richest families in China with an estimated worth of $1.05 billion.

Besides that Tao, now 70 years old, allegedly loves driving cars (she owns two Rolls-Royces, a Mercedez-Benz and a BMW), she is also politically active and has become a committee member of the People’s Congress at the provincial level.

According to the latest Chinese media reports, Tao Huabi has quietly retired in 2014, which was unknown to the public. She and her youngest son Li Hui (李辉) are no longer on the list of shareholders. Her oldest son Li Guishan (李贵山), however, is still a company shareholder.

“Somehow this makes me a bit emotional,” some Weibo commenters said.

“I just hope the quality will remain as good as ever,” some netizens responded on Weibo. “As a kid I always thought there was drugs in this sauce because it was so addictive.”

Others praised her life story, saying: “Old Godmother is an example that you can still make it in life without any education.”

“We actually have a lot of women here in Guizhou who can make their own delicious chili sauce,” another netizen wrote: “But of course, Old Godmother’s hot sauce is delicious and has its own characteristics. And in the era of Old Godmother, there were very few people who would rely on chili sauce to make a living. She has persisted and kept her prices low.”

A bottle of Lao Gan Ma is generally sold at around 8-10 RMB (±1-1,5US$). Overseas, prices vary from 8$ to 15$.

“Every great business person has to retire one day,” one commenter writes: “That does not diminish her legendary successful career!”

Others are surprised to find such a life story behind the Lan Gao Ma product: “Who knew our Old Godmother was such a fascinating person?”

– By Manya Koetse
Follow on Twitter or Like on Facebook

Sources and Further Reading

Baidu Page Tao Huabi (in Chinese): http://baike.baidu.com/view/117848.htm#reference-[1]-117848-wrap.

Phoenix News (in Chinese) http://finance.ifeng.com/a/20151202/14103739_0.shtml

Sina News (in Chinese) https://zx.sina.cn/n/2017-02-14/zx-ifyamkzq1302308.d.html

Sina Video (in Chinese) http://video.sina.com.cn/p/news/o/doc/2017-02-13/112965694793.html?wm=3049_0022&from=qudao

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©2017 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

China Food & Drinks

Adapted to the Desert: This Yurt-Style KFC Opened in Inner Mongolia

Special KFC in Inner-Mongolia: “Is home delivery done by camelback?”

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A KFC restaurant that has opened up in Ordos Prefecture, Inner-Mongolia, is attracting online attention in China for its yurt-style building.

The KFC restaurant is located in Xiangshawan, also known as Whistling Dune Bay, a tourist area – China’s first desert-themed tourism resort – in the Kubuqi Desert.

Some web users praise the fast-food giant for “following local customs” (“入乡随俗”). Others jokingly wonder if their home delivery services are also done by camelback.

Although KFC is not China’s first fast-food restaurant, it is one of the most popular ones. Nowhere else outside of the US has KFC expanded so quickly as in China. Since the first KFC opened in Beijing in 1987, the chain had an average of 50% growth per year.

With thousands of locations across the country, KFC often adapts its restaurants’ style to the local environment. On Weibo, web users share various examples of local KFCs.

A KFC sign at a Fuzhou branch, by Weibo user @渭城朝雨玉清宸.

A KFC in Shanxi province, shared by Weibo user @sheep加水饺.

KFC in Suzhou, by Weibo user @是宜不是宣呀.

KFC in Pingyao, by Weibo user @车谦渊

KFC in Orange Isle, Hunan, by Weibo user @DzDanger_

One Weibo user (@阳山花非花) points out that KFC is not the only chain to adapt to the local environment in Ordos. Chinese fast-food chain Dicos (德克士) apparently also has a special restaurant in the area.

Besides adapting its buildings, KFC is also known to be quite localized in its product offerings. KFC China offers products such as Chinese-style porridge, Beijing chicken roll, and youtiao (deep-fried strip of dough commonly eaten for breakfast).

In 2019, KFC also made headlines in China for adding, among other things, hot and spicy skewers (麻辣串串) to its menu.

For now, the KFC yurt-style location is bound to gain more visitors who are coming to check it out. Already, various Weibo users are sharing their own pics of their KFC visit.

 

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By Manya Koetse (@manyapan)

With contributions by Miranda Barnes

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Food & Drinks

“There’s a Cockroach in My Hotpot” – ‘Pengci’ Tries to Scam Haidilao Restaurant

Two hotpot cockroaches in one day, but the real cockroach didn’t get away.

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A man in Shenzhen has been arrested after trying to pull a scam in Haidilao hotpot restaurants twice in one day.

The man, Mr Cai (蔡), visited two different locations of China’s Haidilao chain of hotpot restaurants within twenty-four hours, and both times he managed to ‘discover’ a cockroach in his hotpot.

Cai complained to the staff about the roach in his food. According to Sohu.com, in order to keep the peace, both Haidilao stores compensated their unhappy guest; they gave him a free meal and 1000 yuan ($156) and 800 yuan ($124) respectively.

When the restaurants later inspected their security camera footage, they suspected they had been scammed and reported the incident to the police. Further investigation of the security videos revealed that the man actually held the cockroach in his hand, behind his phone, and dropped it on the table, after which he put it in the hotpot together with the vegetables.

When the man scooped the insect out of the hotpot, he immediately called the waiter to show the cockroach in his food.

After being exposed as a ‘pengci‘ (碰瓷), a scammer focused on pretending to a victim in order to get compensation, Cai was detained by the local police.

A similar incident occurred in 2018, when a man named Guo (郭) dropped a dead rat in the hotpot at a Haidilao restaurant, and then demanded a compensation of 5 million yuan ($780,000). That incident also went viral on Chinese social media at the time.

Guo was later sentenced to three years in prison for his scam, for damaging Haidilao’s reputation, and for filing a false report with regulatory authorities.

Also in 2018, a woman claimed she had found a sanitary pad in her Haidilao hotpot. This incident later also turned out to be a scam – the woman had placed the item there herself.

Haidilao is one of China’s most famous hotpot brands, and its restaurants have been in business for over 25 years. The restaurant is known for its good service, quality, and cleanliness.

On Weibo, the Haidilao ‘cockroach incident’ is attracting a lot of attention today, with one hashtag page regarding the issue receiving over 230 million views (#男子在海底捞自导自演吃出蟑螂#).

Although scams such as these are not uncommon, many people are surprised that someone would still attempt to fraud Haidilao in this way in 2021, when there are cameras set up everywhere in the restaurant.

Haidilao’s surveillance cameras have become a topic of discussion on social media before. The restaurant’s alleged reason for putting up so many cameras is in order to take better care of their customers, to monitor employee service standards, and to rely on their security footage when personal belongings go missing. The cameras also register the entire hotpot dining process; if something comes up in the hotpot that is not supposed to be there, the cameras will have captured how it ended up there.

“In this case, it’s good that there are so many security cameras,” one commenter writes.

Many others scold Cai for trying to scam Haidilao like this: “They should really make him eat cockroaches.”

 

– By Manya Koetse (@manyapan)

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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