Social media is utilized as a tool in the response to the floodings in Henan province. Once again, Weibo facilitates active public participation to provide immediate assistance to the people facing this natural disaster.
On Tuesday, July 20, heavy rainfall caused major disruptions in the central province of Henan. The amount of rain over the last three days in Zhengzhou is reported to be the same as what it would usually receive in an entire year.
It is reported that Henan Province has initiated the highest-level emergency response to floods, and China’s State Flood Control and Drought Relief Bureau has dispatched a workgroup to Henan, initiating level III emergency response rescue work.
Since the evening of July 20, news and information streams on the heavy rains and floods have been dominating Chinese social media. In the midst of the disastrous events, Weibo has become an online space for people seeking help, those disseminating information on available resources, and for other related activities that help netizens engage in emergency management and accessing information.
The volume of such messages is huge, with thousands of netizens seeking ways to help speed up rescue work and actively contribute to the emergency relief efforts.
The organically improvised response protocol on social media includes the following guidelines:
Verify, summarize, highlight, and spread online help requests posted by people from different locations
Remind people to delete help-seeking posts once they have been rescued or have found assistance.
Disseminate relevant knowledge relating to emergency care and response, and public health information, such as how to deal with different disaster scenarios, warning people about the safety of drinking water during floods, etc.
Share information regarding mental health and psychosocial support during the different phases of the disaster.
When posts of people trapped by the heavy rain started to be published on Weibo, many online influencers, no matter what subject they usually focus on, participated in spreading help-request posts that were not getting a lot of online attention.
Erdi 耳帝, a music influencer with nearly 15 million fans on Weibo, has been retweeting the online posts of people asking for help since the night of July 20.
The social media influencer Erdi has been kept retweeting asking-for-help posts since the night of July 20.
An example of such an online emergency help request (求助贴) is the following post of July 21st, 17:15 local time:
“Our entire neighborhood is cut off from water and electricity, the water level is rising to chest level, and we currently have no drinking water at the moment. Need help urgently.
Status: Verified, pending rescue.
Seeking help: Wu M**, phone 13*****27
Number of people to be rescued: five or six thousand
Location: Zhengzhou City, Henan Province, Zhengdong New District, Shangdu / Xuzhuang Street intersection, east courtyard of Shangdu Jiayuan Muzhuang district (we can’t exit the building, there is no water, no electricity, no supplies, and it’s been 24 hours)”
Once people who have been trapped by the water are rescued, the user who published the post will delete the original post to make sure other emergency posts are also noticed and disseminated.
Some Weibo users engage in organizing scattered online information in one single post, e.g. posts regarding local electricity leakage, making this information more accessible and easier to understand.
One post that was among the top-shared ones this week, is a picture that includes contact information of rescue teams of both officials and civilians. When realizing that some people were unable to upload the picture due to poor internet connections caused by the heavy rain, an up-to-date and full-text version was quickly shared by netizens.
Some Weibo users listed various methods to get assistance for hearing-impaired and deaf-mute people affected by the floods, advising people to download various apps to help to communicate and translate.
Besides the more general practical advice and emergency action plans shared by Chinese social media users, there are also those who pay attention to the importance of personal hygiene during these times. Some are sending out information about menstrual hygiene needs during floods, reminding women to frequently change sanitary pads and try to keep the genital area clean and dry due to the risk of infection. A hashtag related to menstruation during the flooding momentarily ranked fifth in the top search lists (#河南暴雨 如果你出在经期<).
Information on mental health support is disseminated all across social media.
People also try to provide mental support in other ways. A student orchestra spontaneously performed at the Zhengzhou station, where dozens of passengers were left stranded in the night. The video clips of the performance went viral, with the young musicians playing two widely-known songs, “My People, My Country” (我和我的祖国) and “Ode to the Motherland” (歌唱祖国). Many social media users shared the clips and expressed how the performance moved them to tears.
A kind gesture in these terrible times. This youth orchestra pulled out their instruments and performed for all those other passengers who are stranded at the Zhengzhou East Station tonight ❤️ All trains were suspended after 2am on the 21st. pic.twitter.com/50THGOhy6O
Some video clips that show how ordinary people save ordinary people amid such a natural disaster have also been widely shared. One video shows citizens of Zhengzhou standing in a line and use a rope to pull people from an underground floor where they were trapped by the water flooded.
Earlier in this thread there was a video of people helping those trapped in lower levels. There is more footage showing other places in Zhengzhou where citizens also joined forces to help those trapped by the water to get out safely. pic.twitter.com/1R9q1JcUtY
In all the aforementioned ways and many more, Weibo has become a public platform for Chinese people to respond to the Henan disaster, efficiently communicate and keep track of help requests, organize and disseminate related information, and provide access to timely knowledge and relevant advice.
With so many online influencers and ordinary netizens voluntarily joining in, the online information flows are quickly circulating, allowing for necessary public communication channels while other resources and communication methods are still overwhelmed or in the making. The last time Weibo was used as an efficient emergency communication tool was during the early days of the COVID19 outbreak in Wuhan.
“Please stand strong, Zhengzhou” and “Hang on, Henan,” many commenters write: “Help is underway!”
Also see our previous article on the situation in Zhengzhou here.
Spotted a mistake or want to add something? Please let us know in comments below or email us. Please note that your comment below will need to be manually approved if you’re a first-time poster here.
Wendy Huang is a China-based Beijing Language and Culture University graduate who currently works for a Public Relations & Media software company. She believes that, despite the many obstacles, Chinese social media sites such as Weibo can help Chinese internet users to become more informed and open-minded regarding various social issues in present-day China.
How K-pop Fans and the 13-Year-Old Daughter of Baidu VP Sparked a Debate on Online Privacy
What began as K-pop fan outrage targeting a snarky commenter quickly escalated into a Baidu-linked scandal and a broader conversation about data privacy on Chinese social media.
For an ordinary person with just a few followers, a Weibo account can sometimes be like a refuge from real life—almost like a private space on a public platform—where, along with millions of others, they can express dissatisfaction about daily annoyances or vent frustration about personal life situations.
But over recent years, even the most ordinary social media users could become victims of “opening the box” (开盒 kāihé)—the Chinese internet term for doxxing, meaning the deliberate leaking of personal information to expose or harass someone online.
A K-pop Fan-Led Online Witch Hunt
On March 12, a Chinese social media account focusing on K-pop content, Yuanqi Taopu Xuanshou (@元气桃浦选手), posted about Jang Wonyoung, a popular member of the Korean girl group IVE. As the South Korean singer and model attended Paris Fashion Week and then flew back the same day, the account suggested she was on a “crazy schedule.”
In the comment section, one female Weibo user nicknamed “Charihe” replied:
💬 “It’s a 12-hour flight and it’s not like she’s flying the plane herself. Isn’t sleeping in business class considered resting? Who says she can’t rest? What are you actually talking about by calling this a ‘crazy schedule’..”
Although the comment may have come across as a bit snarky, it was generally lighthearted and harmless. Yet unexpectedly, it brought disaster upon her.
That very evening, the woman nicknamed Charihe was bombarded with direct messages filled with insults from fans of Jang Wonyoung and IVE.
Ironically, Charihe’s profile showed she was anything but a hater of the pop star—her Weibo page included multiple posts praising Wonyoung’s beauty and charm. But that context was ignored by overzealous fans, who combed through her social media accounts looking for other posts to criticize, framing her as a terrible person.
After discovering through Charihe’s account that she was pregnant, Jang Wonyoung’s fans escalated their attacks by targeting her unborn child with insults.
The harassment did not stop there. Around midnight, fans doxxed Charihe, exposing her personal information, workplace, and the contact details of her family and friends. Her friends were flooded with messages, and some were even targeted at their workplaces.
Then, they tracked down Charihe’s husband’s WeChat account, sent him screenshots of her posts, and encouraged him to “physically punish” her.
The extremity of the online harassment finally drew backlash from netizens, who expressed concern for this ordinary pregnant woman’s situation:
💬 “Her entire life was exposed to people she never wanted to know about.”
💬 “Suffering this kind of attack during pregnancy is truly an undeserved disaster.”
Despite condemnation of the hate, some extreme self-proclaimed “fans” remained relentless in the online witch hunt against Charihe.
Baidu Takes a Hit After VP’s 13-Year-Old Daughter Is Exposed
One female fan, nicknamed “YourEyes” (@你的眼眸是世界上最小的湖泊), soon started doxxing commenters who had defended her. The speed and efficiency of these attacks left many stunned at just how easy it apparently is to trace social media users and doxx them.
Digging into old Weibo posts from the “YourEyes” account, people found she had repeatedly doxxed people on social media since last year, using various alt accounts.
She had previously also shared information claiming to study in Canada and boasted about her father’s monthly salary of 220,000 RMB (approx. $30.3K), along with a photo of a confirmation document.
Piecing together the clues, online sleuths finally identified her as the daughter of Xie Guangjun (谢广军), Vice President of Baidu.
From an online hate campaign against an innocent, snarky commenter, the case then became a headline in Chinese state media, and even made international headlines, after it was confirmed that the user “YourEyes”—who had been so quick to dig up others’ personal details—was in fact the 13-year-old daughter of Xie Guangjun, vice president at one of China’s biggest tech giants.
On March 17, Xie Guangjun posted the following apology to his WeChat Moments:
💬 “Recently, my 13-year-old daughter got into an online dispute. Losing control of her emotions, she published other people’s private information from overseas social platforms onto her own account. This led to her own personal information also getting exposed, triggering widespread negative discussion.
As her father, I failed to detect the problem in time and failed to guide her in how to properly handle the situation. I did not teach her the importance of respecting and protecting the privacy of others and of herself, for which I feel deep regret.
In response to this incident, I have communicated with my daughter and sternly criticized her actions. I hereby sincerely apologize to all friends affected.
As a minor, my daughter’s emotional and cognitive maturity is still developing. In a moment of impulsiveness, she made a wrong decision that hurt others and, at the same time, found herself caught in a storm of controversy that has subjected her to pressure and distress far beyond her age.
Here, I respectfully ask everyone to stop spreading related content and to give her the opportunity to correct her mistakes and grow.
Once again, I extend my apologies, and I sincerely thank everyone for your understanding and kindness.”
The public response to Xie’s apology has been largely negative. Many criticized the fact that it was posted privately on WeChat Moments rather than shared on a public platform like Weibo. Some dismissed the statement as an attempt to pacify Baidu shareholders and colleagues rather than take real accountability.
Netizens also pointed out that the apology avoided addressing the core issue of doxxing. Concerns were raised about whether Xie’s position at Baidu—and potential access to sensitive information—may have helped his daughter acquire the data she used to doxx others.
Adding fuel to the speculation were past conversations allegedly involving one of @YourEyes’ alt accounts. In one exchange, when asked “Who are you doxxing next?” she replied, “My parents provided the info,” with a friend adding, “The Baidu database can doxx your entire family.”
Following an internal investigation, Baidu’s head of security, Chen Yang (陈洋), stated on the company’s internal forum that Xie Guangjun’s daughter did not obtain data from Baidu but from “overseas sources.”
However, this clarification did little to reassure the public—and Baidu’s reputation has taken a hit. The company has faced prior scandals, most notably a the 2016 controversy over profiting from misleading medical advertisements.
Online Vulnerability
Beyond Baidu’s involvement, the incident reignited wider concerns about online privacy in China. “Even if it didn’t come from Baidu,” one user wrote, “the fact that a 13-year-old can access such personal information about strangers is terrifying.”
Using the hashtag “Reporter buys own confidential data” (#记者买到了自己的秘密#), Chinese media outlet Southern Metropolis Daily (@南方都市报) recently reported that China’s gray market for personal data has grown significantly. For just 300 RMB ($41), their journalist was able to purchase their own household registration data.
Further investigation uncovered underground networks that claim to cooperate with police, offering a “70-30 profit split” on data transactions.
These illegal data practices are not just connected to doxxing but also to widespread online fraud.
In response, some netizens have begun sharing guides on how to protect oneself from doxxing. For example, they recommend people disable phone number search on apps like WeChat and Alipay, hide their real name in settings, and avoid adding strangers, especially if they are active in fan communities.
Amid the chaos, K-pop fan wars continue to rage online. But some voices—such as influencer Jingzai (@一个特别虚荣的人)—have pointed out that the real issue isn’t fandom, but the deeper problem of data security.
💬 “You should question Baidu, question the telecom giants, question the government, and only then, fight over which fan group started this.”
As for ‘Charihe,’ whose comment sparked it all—her account is now gone. Her username has become a hashtag. For some, it’s still a target for online abuse. For others, it is a reminder of just how vulnerable every user is in a world where digital privacy is far from guaranteed.
Independently covering digital China for over a decade. Like what we do? Support us and get the story behind the hashtag by subscribing:
edited for clarity by Manya Koetse
Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.
🇨🇳 CHINA TRENDING WEEK 12: WHAT’S ON WEIBO SHORTS We include this content in the Weibo Watch newsletter. Subscribe to get it in your inbox 📩
Recently, Chinese netizens have started reaching out to Apple and its CEO Tim Cook in order to put pressure on a state-owned battery factory accused of violating labor laws.
The controversy involves the Huizhou factory of Desay Battery (德赛电池), known for producing lithium batteries for the high-end smartphone market, including Apple and Samsung. The factory caught netizens’ attention after a worker exposed in a video that his superiors were deducting three days of wages because he worked an 8-hour shift instead of the company’s “mandatory 10-hour on-duty.” Compulsory overtime violates China’s labor laws.
In response, the worker and other netizens started to let Apple know about the situation through email and social media, trying to put pressure on the factory by highlighting its position in the Apple supply chain. In at least one instance, Apple confirmed receipt of the complaint. (Meanwhile, on Tim Cook’s official Weibo account, the comment section underneath his most recent post is clearly being censored.)
Screenshot of replies on X underneath a post by Tim Cook on International Women’s Day.
The factory, however, has denied the allegations, , claiming that the video creator was spreading untruths and that they had reported him to authorities. His content has since also been removed. A staff member at Desay Battery maintained that they adhere to the 8-hour workday and appropriately compensate workers for overtime.
At the same time, Desay Battery issued an official statement, admitting to “management oversights regarding employee rights protection” (“保障员工权益的管理上存在疏漏”) and promising to do better in safeguarding employee rights.
One NetEase account (大风文字) suggested that for Chinese workers to effectively expose labor violations, reporting them to Western suppliers or EU regulators is an effective way to force domestic companies to respect labor laws.
Another commentary channel (上峰视点) was less optimistic about the effectiveness, arguing that companies like Apple would be quick to drop suppliers over product quality issues but more willing to turn a blind eye to labor violations—since cheap labor remains a key competitive advantage in Chinese manufacturing.
Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.
What’s on Weibo is run by Manya Koetse (@manyapan), offering independent analysis of social trends in China for over a decade. Subscribe to gain access to all content and get the Weibo Watch newsletter.