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“Zang Zang Bao” – The Hype Surrounding Beijing’s “Dirty Dirty” Chocolate Bread

Being dirty has never been this sweet.

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The so-called ‘Zang Zang Bao’ (Dirty Dirty Bread) has become a hype in Beijing and beyond. Showing off one’s chocolate-covered face after eating the pastry is the latest online fad. Even with minus ten degrees, crowds of people are queuing up for their piece of dirty bread.

Those who have wandered around downtown Shanghai or Beijing’s Sanlitun recently might have noticed the long queues of people in front of various bakeries and tea shops, wondering what’s so special about their tea or sandwiches. But it is not the tea and sandwiches people are waiting for in the freezing cold – it is their dirty dirty chocolate bread.

“Zang zang bao” (脏脏包), literally meaning “dirty dirty bread”, has become an online craze in China over the past few months. The Chinese chocolate croissant was already named “one of the most popular baked goods in China in 2017” by CGTN (CCTV International) in December, but the social media hype over the bread has carried on well into 2018 and is now making it to the top trending topics on Weibo.

The bread’s name comes from the fact that it actually looks dirty and that is virtually impossible to eat the snack without getting messy. Containing large amounts of chocolate, cream, and cocoa powder, people eating this bread are bound to end up with chocolate stains all over; which is one of the main reasons that sparked the online craze for it in the first place.

Hundreds of people – specifically young women – are recently posting photos of themselves on Wechat and Weibo eating the bread and then having their hands and mouths covered in chocolate, triggered by celebrities and online influencers (KOL) who have previously done the same. Showing off their chocolate-covered faces is another way of being ‘cute’ and playful.

The bread’s recipe originally comes from the Japanese version of the chocolate croissant, and first started gaining attention in China when a Beijing bakery named Bad Farmers & Our Bakery started selling the pastry at limited hours during the afternoons in 2017.

According to the online media platform AI Finance (AI财经社), the trend then blew over to Shanghai, where LeLe Tea (乐乐茶) started selling the buns in June of 2017 with much success – within six months, the tearoom franchise was able to open four additional shops in Shanghai.

The Zang Zang Bao success has now triggered teashops across China to sell their own version of the popular bread. A shop of a franchise called HeyTea (喜茶) in Sanlitun, Beijing, is gathering large crowds of people who are curious to try out its “dirty bread”.

The spokesperson of HeyTea, however, denied to AI Finance that its company has become an ‘internet hype.’ In the end, many companies dislike becoming a ‘hype’, which suggests that there is a peek of interest which will soon blow over. Companies such as HeyTea hope that the Zang Zang Bao will not be a “short-lived glory” but a classic item on their menus.

On January 29, Zhejiang University warned on Weibo (@浙江大学) that fans of the bread should not eat their favorite new snack too often: one roll of Zang Zang Bao holds no less than 450 kilocalories.

But many netizens do not seem to care too much about the calories: “It’s only two bowls of rice,” some said: “I’ve already bought another dirty bread today!”

There are also others, however, who do not understand what all the fuss is about: “What’s so delicious about this stuff?”, one netizen wonders: “It indeed tastes as if it is stuffed with dirt.”

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

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China Digital

Exclusive QR Code-Based Service Under Fire: The 3 Major Downsides to Contactless Ordering

Self-service ordering is the norm in many restaurants across China, but its benefits do not always outweigh the downsides.

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QR code-based ordering is the new normal in Chinese restaurants, but contactless ordering also comes with major downsides. In a recent People’s Daily article, consumers’ rights expert Chen Yinjiang argues that contactless ordering can’t be the sole service option offered by businesses.

Along with China’s rapid digitalization, QR code-based ordering has become the norm for many restaurants across the country. Although many see QR code-based self-service – from waiting in line to ordering and paying – as a convenience that also saves the restaurant costs on staff, there are also downsides to these digital developments.

Contactless ordering is not just the new normal in many restaurants, it often also is the only way in which customers can order.

In a recent article published by Chinese state media outlet People’s Daily, the deputy secretary-general of China Consumer Protection Law Society, Chen Yinjiang (陈音江), argues that business owners in China should offer customers the choice, saying: “Consumers have the right to choose whether they want to order by scanning a code or order through a waiter. Businesses can’t just consider the costs without considering the customer experience – especially when they neglect the requirements of elderly consumers.”

Image via http://www.hnntv.cn/

On Chinese social media, the criticism of exclusive QR code-based service in restaurants has become a hot topic of discussion. The hashtag “People’s Daily Discusses QR Code-Based Ordering” (#人民日报谈扫码点餐#) received 280 million views on Weibo on Monday.

Both the People’s Daily article and the online discussions mention the following three major downsides to QR code-based ordering.

 
1. Missing the Communication with the Waiter

One downside to contactless ordering is that customers miss out on the experience of communicating their order directly with the restaurant staff.

One reason why people would prefer to place their order directly with the waiter is that it gives them an opportunity to inquire about the menu, get advice on the best choice to make, and to communicate any special dietary wishes and preferences.

But another reason is simply that talking to restaurant staff is part of the dining out experience, with self-service ordering being a rather bleak substitute for those people who would actually like to have some more human interaction when they go out for food.

“If a restaurant only lets people order through smartphone and don’t offer a menu, the entire sense of ritual [of eating out] is gone,” one person comments, with others agreeing: “Ordering food is part of the dining culture.”

 
2. Leaving the Non-Tech-Savvy Customers Behind

Contactless ordering is also a nuisance to the elderly and non-tech-savvy customers who struggle to scan a QR code and place an order. For them, the process of online ordering is not convenient or fast but actually makes their restaurant experience all the more difficult and complicated.

“We live in an aging society. We really need to have other ways of handling this for the future,” one popular comment on Weibo said.

Other commenters also indicate that even for people who are used to ordering online, the process can be a nuisance. When changing their mind about their order, or accidentally ordering a wrong item, the entire order is gone and the customer needs to start from scratch again. This makes the process far less convenient than ordering with a staff member.

 
3. Privacy and Spam Concerns

There are also those who find that QR-based ordering is an invasion of their privacy. Many restaurants require customers to register or to ‘follow’ them on WeChat or elsewhere before allowing contactless ordering.

This means that customers do not only give away some personal information stored in their app profile, it also means that it is easy for companies to keep on sending promotions and other information to their customers long after they have left their restaurants.

While this might be an efficient marketing strategy for businesses, many people see this as a major disadvantage to QR-based ordering, and this complaint is one of the most-discussed ones on Weibo.

“Contactless ordering is actually a good thing, it is the fact that you need to register or follow the company before you can place an order that’s the problem,” multiple commenters say.

“I just want to order food – why would you need my phone number for that? Why would I need to follow your account for that?”

Many commenters on Weibo indicate that if restaurants only offer QR code-based ordering, they would rather not eat there at all.

Despite the criticism on self-service ordering, it is also praised by many. The general consensus on Weibo seems to be that virtual ordering is great, but should not be the only way to order and that smartphones and tablets should never replace ‘old-fashioned’ menus and waiters.

By Manya Koetse

Featured image via http://dc.wio2o.com/new/diancan.php

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Food & Drinks

Viral Video Exposes Wuhan Canteen Kitchen Food Malpractices

Boots in the food bowl, meat from the floor: this Wuhan college canteen is making a food safety mess.

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A video that exposes the poor food hygiene inside the kitchen of a Wuhan college canteen has been making its rounds on Chinese social media these days.

The video shows how a kitchen staff member picks up meat from the floor to put back in the tray, and how another kitchen worker uses rain boots to ‘wash’ vegetables in a big bowl on the ground, while another person is smoking.

The video was reportedly shot by someone visiting the canteen of the Wuhan Donghu University (武汉东湖学院) and was posted on social media on November 7.

According to various news sources, including Toutiao News, the school has confirmed that the video was filmed in their canteen, stating that those responsible for the improper food handling practices have now been fired.

The Wuhan Donghu University also posted a statement on their Weibo account on November 8, saying it will strengthen the supervision of its canteen food handling practices.

“The students at this school will probably vomit once they see this footage,” some commenters on Weibo wrote.

Wuhan Donghu University is an undergraduate private higher education institution established in 2000. The school has approximately 16,000 full-time undergraduate students.

“I’m afraid that this is just the tip of the iceberg,” one popular comment said, receiving over 25,000 likes.

Students from other universities also expressed concerns over the food handling practices in their own canteens, while some said they felt nauseous for having had lunch at the Wuhan canteen in question.

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2020 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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