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Alibaba Diplomacy: Jack Ma Says China-U.S. Relations Should Be ‘More Friendly’

The meeting between U.S. President-elect Donald Trump and Alibaba chairman Jack Ma on January 9 in New York has got netizens talking. Could Sino-American relations indeed be strengthened through ‘Alibaba diplomacy’?

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The meeting between U.S. President-elect Donald Trump and Alibaba founder Jack Ma has got Chinese netizens talking. Could Sino-U.S. relations be strengthened through ‘Alibaba diplomacy’?

“Jack and I are going to do great things,” U.S President-elect Donald Trump said after his meeting with Alibaba CEO Jack Ma (马云). The Chinese billionaire immediately added to that: “We are going to focus on small business.”

 

“We think the China-U.S. relationship should be strengthened and should be more friendly.”

 

“It was a productive meeting,” Ma later told the press: “We talked about helping American small businesses to sell things through the Alibaba platform, to China and to Asia.” He further said: “We also think the China-U.S. relationship should be strengthened and should be more friendly.”

Ma called Trump “very smart” and “open-minded”, and indicated that doing business was the path towards stronger Sino-American relations. He also spoke about his plans to create a million jobs in the U.S. by bringing American (agricultural) sellers onto his platform.

The focus on small American business will especially be on the Midwest, with Alibaba facilitating the sales of products like garments, wine or fruits from the U.S. to (Southeast) Asia.

The meeting, that took place in the early morning of January 10 (Beijing time) in the New York Trump Tower, received much attention on Chinese social media, where state media outlets such as People’s Daily reported about the new collaboration.

 

“Jack Ma is one of the few capable Chinese people who can engage in public diplomacy.”

 

In the Chinese Financial Times, Chinas’s Jilin University Foreign Affairs Professor Sun Xingjie (孙兴杰) said that when the traditional foreign diplomacy channels between two countries are somehow strained, it is good to take a different route to kick-start public diplomacy.

“Jack Ma is one of the few capable Chinese people who can engage in public diplomacy,” according to Sun.

The Chinese public opinion towards Trump has been going up and down over the past few months, as I recently also explained on Al Jazeera (see video below).

A generally positive view on Trump when he was elected, shifted to a more negative one after the Taipei phone call and the Fox Interview, in which Trump challenged the One China Policy.

Many called Trump an “idiot” and said he had “zero understanding of how diplomacy works.”

Jack Ma, on the other hand, is the most respected entrepreneur of China. Bookstores have entire sections dedicated to the business magnate, who is not just known as the richest man of China, but also as a welldoer and an influential who keeps, in his own words, “a very good love relationship with the government” (Lee & Song 2016, 33).

 

“Jack Ma should become the Chinese ambassador to the United States.”

 

Could Sino-American relations indeed be strengthened through ‘Alibaba diplomacy’? For now, it seems that the Chinese government supports the Trump-Ma meeting.

Foreign Ministry Spokesperson Lu Kang responded to the Trump-Ma meeting on Wednesday, saying that China-US trade relations are mutually beneficial and that the potential of successful flourishing cooperations between the two biggest economic powers in the world is “enormous.” The Ministry of Foreign Affairs stated it strongly encourages the strengthening of Sino-American cooperations.

Some netizens wondered what the Ministry of Foreign Affairs had to do with Jack Ma’s Trump meeting at all, but many found the relevance of the meeting for bilateral relations indisputable: “Of course this is relevant to the Ministry of Foreign Affairs!” some responded, with others even suggesting that Jack Ma should become the Chinese ambassador to the United States.

Many commenters responded to the Trump-Ma meeting with the Chinese idiom “yī mǎ píng chuān” (一马平川), “a horse galloping straight across the flat land”, which means that everything goes smoothly and that there are no boundaries or hurdles.

But the idiom also is a word joke, as it contains the characters of the Chinese names of Trump (川) and Ma (马: literally ‘horse’), which would change the idiom’s meaning to: “Ma galloping straight across Trump”, meaning Jack Ma could knock out Trump in one hit.

 

“When you eat dumplings you need garlic sauce, when you deal with Trump you need Jack Ma.”

 

Different from last December, Weibo users hardly spoke ill of Trump now. Instead, they expressed their admiration for Ma – not just because of his successful business but also because of his English proficiency: “He should become the head of the Foreign Trade Office, he needs no translators, brings his own money, and can speak his mind without needing anyone else,” one commenter says.

Many Chinese web users seemed to take pride in Ma’s meeting with the President-elect. “Ma Yun [Jack Ma] for president!” was a much recurring phrase.

Despite the general positive mood about the Trump-Ma meeting, not all people were happy about it. Some called Ma a traitor to his country. “It’s nice that Jack Ma has said that he would create a million new jobs,” one person responded: “It is just a pity it is not in China.”

But many did see the benefit of taking the Alibaba route in creating friendlier Sino-U.S. relations: “Different situations call for different measures,” one Weibo user from Shandong stated: “When you eat dumplings you need garlic sauce, when you deal with a businessman [like Trump] you need Jack Ma.”

Trump’s pragmatism, unconventionality, and his business background were one of the reasons why many Chinese netizens took a liking to him. Many seem to think that a businessman like Trump also needs a different kind of diplomatic approach – and that Jack Ma is the right person to do it.

 

“Born in China but created for the world.”

 

While Chinese bloggers jokingly call Ma China’s “special ambassador” (特使), Jack Ma’s meeting with Trump ultimately is not a political move but a commercial one.

A closer cooperation with the United States would further strengthen the Alibaba brand, which was created in China with the idea that everyone, no matter where, could be an online seller.

Within China, this has come true with the success of e-commerce platforms like Taobao and Tmall.

But one of the Alibaba slogans states that the brand is “born in China but created for the world,” and thus Ma wants Alibaba to be a stronger international platform.

Alibaba’s promotional video below shows that the platform has boundless international ambitions, with rural families from China now being able to buy fresh fish from New Zealand through Tmall and even having the option to dispatch a New Zealand chef to come and cook it for them.

Tying more American small businesses to Alibaba would further internationalize Alibaba and open up a larger market for Chinese and Asian consumers.

In the end, this might be good for China-U.S. relations, but above all, it is good for Alibaba. When it also serves a diplomatic goal in doing so, it is just killing two birds with one stone; like getting the dumplings with the garlic sauce, and eating them together with Trump.

– By Manya Koetse
Follow on Twitter or Like on Facebook

References

Lee, Suk and Bob Song. 2016. Never Give Up: Jack Ma In His Own Words. Chicago: B2 Books.

©2016 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

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China Digital

Key Players, Digital Trends & Deep Dives: China Internet Report 2021

SCMP just launched its latest China Internet Report. (And What’s on Weibo readers can get a 30% discount on the Pro Edition!)

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As China’s tech sector has been facing an ongoing crackdown by Beijing regulations, a lot has been changing in the country’s digital environment over the past year. The new China Internet Report 2021 by SCMP gives an overview of the latest trends and developments.

When it comes to China’s online landscape, nothing ever stays the same. Over the past year, political, economic, and social developments and measures have once again changed the Chinese digital environment.

Giving a comprehensive overview of the key leaders and major trends dominating the Chinese online field, South China Morning Post (SCMP) issued its fourth annual China Internet Report.

China’s internet population has now risen to 989 million – last year’s report indicated an internet population of 904 million. By now, there are 853 million mobile payment users, which indicates that over 86% of the entire mobile internet population uses mobile as a way to pay.

As China’s internet population is still growing, and new online startups are still popping up every day, there have been tightening regulations on multiple fronts.

As laid out in SCMP’s report, regulations mainly focus on the four areas of antitrust, finance, cybersecurity, and data privacy. Regulatory actions targeting the monopolistic behaviours of China’s biggest internet companies are still ongoing, and the new Data Security Law came into effect on September 1st of this year.

While Chinese tech companies are seeing increased scrutiny at home, they have also been facing intensifying geopolitical tensions between China and other countries. Over the past year, the various probes and shutdowns into Chinese companies by countries such as the US and India have meant a serious blow to the market share of Chinese apps.

Meanwhile, the SCMP report highlights the trend of various older and newer Chinese (e-commerce) apps “downplaying” their Chinese origins when entering foreign markets. Shein is a good example of this development, but other players including Zaful, Urbanic, and Cider are also experiencing more success outside of China while not explicitly marketing themselves as Chinese e-commerce apps.

Another noteworthy trend explained in the new report is how China’s shifting demographics are creating new niche segments to compete over. The COVID-19 crisis is partially a reason why China has seen an increase in senior internet users, with an increasing number of online products and content catering to the elderly.

China’s Ministry of Industry and Information Technology (MIIT) even issued special guidelines earlier this year for web pages and mobile apps to carry out so-called “elderly friendliness modifications.” Since this user group is still expected to see significant growth, the “silver economy” is an area that will only become more important in the years to come.

To check out all the main trends for 2021, China’s latest internet statistics, its top tech competitors, internet companies, and more, here’s a link to the free report.

The free report is 55 pages long and gives an overview of China’s latest internet numbers and players, covers the top cross-sector trends for 2021, including the tightening regulations and the bumpy road ahead for China’s tech IPOs.

The Pro Edition of China’s Internet Report 2021, also launched by SCMP, is 138 pages long and provides a deep-dive into ten relevant sectors – featuring insightful and useful analysis, data, and case studies relating to China’s e-commerce market, content & media, gaming, blockchain, fintech, online education, healthtech, smart cars, 5G, and Artificial Intelligence.

The China Internet Report Pro Edition is priced at US$400, but the team at SCMP has kindly reached out and made it possible for us to offer a special 30% discount to What’s on Weibo readers.

You’ll get the discount by using the discount code: WHATSONWEIBO30, or by clicking this link that will automatically include your discount code.

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Digital

How Social Media Is Speeding Up Zhengzhou Flooding Rescue Efforts

Chinese social media are speeding up local rescue efforts after Zhengzhou saw the heaviest rain in 1,000 years.

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Social media is utilized as a tool in the response to the floodings in Henan province. Once again, Weibo facilitates active public participation to provide immediate assistance to the people facing this natural disaster. 

On Tuesday, July 20, heavy rainfall caused major disruptions in the central province of Henan. The amount of rain over the last three days in Zhengzhou is reported to be the same as what it would usually receive in an entire year.

It is reported that Henan Province has initiated the highest-level emergency response to floods, and China’s State Flood Control and Drought Relief Bureau has dispatched a workgroup to Henan, initiating level III emergency response rescue work.

Since the evening of July 20, news and information streams on the heavy rains and floods have been dominating Chinese social media. In the midst of the disastrous events, Weibo has become an online space for people seeking help, those disseminating information on available resources, and for other related activities that help netizens engage in emergency management and accessing information.

The volume of such messages is huge, with thousands of netizens seeking ways to help speed up rescue work and actively contribute to the emergency relief efforts.

The organically improvised response protocol on social media includes the following guidelines:

  • Verify, summarize, highlight, and spread online help requests posted by people from different locations
  • Remind people to delete help-seeking posts once they have been rescued or have found assistance.
  • Disseminate relevant knowledge relating to emergency care and response, and public health information, such as how to deal with different disaster scenarios, warning people about the safety of drinking water during floods, etc.
  • Share information regarding mental health and psychosocial support during the different phases of the disaster.

 

When posts of people trapped by the heavy rain started to be published on Weibo, many online influencers, no matter what subject they usually focus on, participated in spreading help-request posts that were not getting a lot of online attention.

Erdi 耳帝, a music influencer with nearly 15 million fans on Weibo, has been retweeting the online posts of people asking for help since the night of July 20.

The social media influencer Erdi has been kept retweeting asking-for-help posts since the night of July 20.

An example of such an online emergency help request (求助贴) is the following post of July 21st, 17:15 local time:

Our entire neighborhood is cut off from water and electricity, the water level is rising to chest level, and we currently have no drinking water at the moment. Need help urgently.

Status: Verified, pending rescue.
Seeking help: Wu M**, phone 13*****27
Number of people to be rescued: five or six thousand
Location: Zhengzhou City, Henan Province, Zhengdong New District, Shangdu / Xuzhuang Street intersection, east courtyard of Shangdu Jiayuan Muzhuang district (we can’t exit the building, there is no water, no electricity, no supplies, and it’s been 24 hours)

Once people who have been trapped by the water are rescued, the user who published the post will delete the original post to make sure other emergency posts are also noticed and disseminated.

Some Weibo users engage in organizing scattered online information in one single post, e.g. posts regarding local electricity leakage, making this information more accessible and easier to understand.

One post that was among the top-shared ones this week, is a picture that includes contact information of rescue teams of both officials and civilians. When realizing that some people were unable to upload the picture due to poor internet connections caused by the heavy rain, an up-to-date and full-text version was quickly shared by netizens.

Some Weibo users listed various methods to get assistance for hearing-impaired and deaf-mute people affected by the floods, advising people to download various apps to help to communicate and translate.

Besides the more general practical advice and emergency action plans shared by Chinese social media users, there are also those who pay attention to the importance of personal hygiene during these times. Some are sending out information about menstrual hygiene needs during floods, reminding women to frequently change sanitary pads and try to keep the genital area clean and dry due to the risk of infection. A hashtag related to menstruation during the flooding momentarily ranked fifth in the top search lists (#河南暴雨 如果你出在经期<).

Information on mental health support is disseminated all across social media.

People also try to provide mental support in other ways. A student orchestra spontaneously performed at the Zhengzhou station, where dozens of passengers were left stranded in the night. The video clips of the performance went viral, with the young musicians playing two widely-known songs, “My People, My Country” (我和我的祖国) and “Ode to the Motherland” (歌唱祖国). Many social media users shared the clips and expressed how the performance moved them to tears.

Some video clips that show how ordinary people save ordinary people amid such a natural disaster have also been widely shared. One video shows citizens of Zhengzhou standing in a line and use a rope to pull people from an underground floor where they were trapped by the water flooded.

In all the aforementioned ways and many more, Weibo has become a public platform for Chinese people to respond to the Henan disaster, efficiently communicate and keep track of help requests, organize and disseminate related information, and provide access to timely knowledge and relevant advice.

With so many online influencers and ordinary netizens voluntarily joining in, the online information flows are quickly circulating, allowing for necessary public communication channels while other resources and communication methods are still overwhelmed or in the making. The last time Weibo was used as an efficient emergency communication tool was during the early days of the COVID19 outbreak in Wuhan.

“Please stand strong, Zhengzhou” and “Hang on, Henan,” many commenters write: “Help is underway!”

Also see our previous article on the situation in Zhengzhou here.

By Wendy Huang

Spotted a mistake or want to add something? Please let us know in comments below or email us. Please note that your comment below will need to be manually approved if you’re a first-time poster here.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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