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‘Carpet Pacific’: A Timeline of the Cathay Pacific Scandal Through Weibo Hashtags

Cathay Pacific flight attendants mocking non-English speaking passengers by saying, “If you can’t say blanket, you can’t have it,” has sparked a major controversy and caused a marketing catastrophe.

Manya Koetse

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Last week, Xiamen Airlines was the focus of attention on Chinese social media after one of their pilots was caught secretly filming a female staff members in the ladies room. This week, the focus has shifted to Cathay Pacific, as the Hong Kong-based airline faced accusations of discrimination against travelers from mainland China.

The incident gained significant attention on May 22 when a user of the Xiaohongshu (Little Red Book) app shared a public complaint about the Hong Kong airline. In the post, the author, who claimed to have resided in Hong Kong for eleven years, expressed their inability to remain silent after witnessing overt discrimination on a Cathay Pacific CX987 flight from Chengdu to Hong Kong.

The passenger said they were seated near the area where the flight attendants rest and prepare meals, and that they could hear the cabin crew making fun of passengers who could not speak English. Passengers who tried to ask them for help in English about filling out immigration cards allegedly also received impatient responses. The passenger recorded some of their conversation, and later posted the audio clip online.

In one clip, you can hear the staff laughing about a passenger who wanted a blanket but could not properly say it in English. “If you cannot say blanket, you cannot have it,” they joked. Since some passengers allegedly had used the word ‘carpet’ instead of ‘blanket’, the cabin crew can be heard saying: “A carpet is on the floor.”

Since the incident was first exposed on social media, it turned into a major controversy and a marketing crisis for the Cathay Pacific company. As Cathay was condemned by million of netizens, many also vowed to boycott the airline.

Cathay Pacific has been hit hard by the pandemic, and was seeing an increased demand for travel into the Chinese Mainland since quarantine-free travel between Hong Kong the Mainland was finally resumed on January 8 of this year. Cathay is heavily dependent on the Chinese market, and approximately 70% of its revue reportedly comes from China (#国泰航空近七成营收来自中国#).

The incident has ignited anger due to the discriminatory treatment of mainland customers by a Hong Kong company, leading to further discussions on anti-Chinese sentiments in Hong Kong and the role of language in fostering (or hindering) national unity between mainland China and Hong Kong.

This is a timeline of the incident through Weibo hashtags that have gone trending over the past few days.

▶︎ The Cathay Discrimination Audio Leaked Online #国泰空乘歧视乘客录音曝光# (260 million views)

After a netizen posted about supposed discrimination against non-English speaking passengers by cabin crew members on the Cathay Pacific CX987 flight, the incident soon garnered widespread attention on Chinese social media, especially when the 30-second audio was also shared online (hear the audio snippet here).

▶︎ Cathay Pacific Apologizes #国泰航空致歉# (210 million views)

On May 22, Cathay Pacific soon issued a response apologizing for the passenger’s experience and promised a thorough investigation. However, their initial apology was considered inadequate by many netizens, and only sparked more debates about the discrimination against mainland Chinese passengers within Cathay’s work environment.

On May 23, Cathay Pacific issued a second apology via social channels, mentioning that they had contacted the passenger and that they had suspended the flight attendants involved.

▶︎ Cathay Pacific Uses Standard Mandarin to Apologize #国泰航空行政总裁用普通话道歉# (10 million views)

Lin Shaobo apologizes using Standard Mandarin, image via Weibo.com.

During a media briefing in Guangzhou on May 24, Cathay Pacific CEO Lin Shaobo (林绍波) once again expressed his sincere apologies on behalf of Cathay for the incident. In doing so, he used Standard Mandarin, the national language of mainland China.

▶︎ Three Employers Fired for Discriminating Against Passengers #国泰航空3名歧视乘客空乘被解聘# (460 million views)

At this time, it was also announced that Cathay had completed their investigation into the matter and, in accordance with the company’s regulations, had dismissed the three involved cabin crew members. Lin Shaobo clarified that the airline maintains a “zero tolerance” approach towards any employees who violate the company’s rules and ethical standards.

▶︎ Cathay Pacific’s Flight Attendant Union Regrets the Incident #国泰空乘工会对空姐被解聘感到遗憾# (180 million views)

On May 24, there was some online turmoil over a statement issued by Cathay Pacific’s Flight Attendant Union (FAU). In the statement, the union expressed that Cathay is “facing a shortage of both manpower and resources, a significant increase in workload and low salaries.” Because these problems are ignored, Cathay is seeing an “extremely low” morale among cabin crew and more complaints regarding cabin service. “Nothing comes from nothing,” the statement said. The Union was criticized for “whitewashing” the cabin crew’s discrimination against non-English-speakers.

▶︎ No Official Support for The Union #国泰航空称空中服务员工会不代表国泰# (130 million views)

On May 25, Cathay Pacific issued a statement in which they clarified that The Union is an independent labor union and does not represent the company. They also clarified that did not support the union’s position nor agreed with it.

▶︎ Hu Xijin Recommends Mainland Passengers to Speak Mandarin #胡锡进建议乘国泰航空只讲普通话# (910,000 views)

Chinese political & social commentator Hu Xijin (@胡锡进) also responded to the Cathay incident in multiple posts. In one of them, he suggested that mainland passengers should primarily speak Mandarin when they fly Cathay in the future. Since so much of their customer base is from mainland, Cathay should have enough cabin crew speaking Mandarin, he argued. Hu also reflected on how Cathay also caused controversy in 2019, when it would not stop staff from joining the Kong Kong pro-democracy protests. According to Hu, the company should pay attention to “correcting the values” of their employees.

▶︎”Leaked” Internal Email Labeled as Fake News #国泰航空称网传英文内部信件为伪造# (77 million views)

Post by Cathay in which they deny that this “leaked memo” is authentic. Screenshot by What’s on Weibo.

In the meantime, some images circulated online that allegedly showed an internal Cathay Pacific memo by the company’s HK Express CEO Mandy Ng in which a warning was issued to be “cautious when engaging with customers from China and be aware of their media culture.” That memo was labeled as being false by Cathay Pacific.

▶︎ Hong Kong Perfomer Condemns Cathay for Incident #香港演员怒斥国泰空乘歧视乘客# (170 million views)

Hong Kong celebrity Maria Cordero, nicknamed ‘Fat Mama’ (肥妈) went trending on Weibo for condemning the Cathay Pacific crew members in a recent interview. “Is speaking English that important?” she wondered: “The whole world is learning Chinese!” She also expressed that the primary duty of flight attendants is to look after passengers and help solve their problems. If they are incapable of fulfilling their duty, they should be sacked.

▶︎ Blankets for Everyone #旅客称现在国泰的航班挨个发毛毯# (6.5 million views)

According to passengers flying Cathay after the ‘blanket incident,’ the cabin crew went around explicitly asking all passengers if they needed any blankets, making announcements in English, Mandarin, and Cantonese.

▶︎ Follow-up to the Incident #国泰航空空乘歧视乘客后续# (26 million views)

As the Cathay scandal keeps fermenting online, one commenter expressed a common viewpoint by stating: “If Cathay Pacific is so unwilling to serve Chinese people and they refuse to speak Mandarin, why don’t they clearly state that they don’t welcome Chinese passengers? They can’t have it both ways by earning money from Chinese tickets without providing the same level of service.”

Meanwhile, an online meme has gained popularity, depicting ‘Cathay Pacific’ as ‘Carpet Pacific’ in reference to the controversial comments made by the cabin crew.

Other memes include the quote: “If you cannot say blanket, you cannot have it,” or include the phrase “no zuo no die” – a popular internet meme that basically means ‘what goes around comes around.’

Those flying China Southern Airlines or Eastern Airlines are posting about their warm on-board blankets, joking: “I didn’t even have to say ‘blanket’ and still got it!”

By Manya Koetse

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©2023 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya Koetse is a sinologist, writer, and public speaker specializing in China’s social trends, digital culture, and online media ecosystems. She founded What’s on Weibo in 2013 and now runs the Eye on Digital China newsletter. Learn more at manyakoetse.com or follow her on X, Instagram, or LinkedIn.

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China Brands, Marketing & Consumers

Hasan Piker’s China Trip & the Unexpected Journey of a Chinese School Uniform to Angola

Hasan Piker’s controversial China tour, a Chinese school uniform resurfaces in Africa, a new winter hotspot, why Chinese elites ‘run’ to Tokyo, and more.

Manya Koetse

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🌊 Signals — Week 47 (2025)
Part of Eye on Digital China, Signals highlights slower trends and online currents behind the daily scroll. This edition was sent to paid subscribers — subscribe to receive the next issue in your inbox.

Welcome to another edition of Eye on Digital China. Different from the China Trend Watch (check the latest one here if you missed it), this edition, part of the new Signals series, is about the slower side of China’s social media: the recurring themes and underlying shifts that signal broader trends beyond the quick daily headlines. Together with the deeper dives, the three combined aim to give you clear updates and a fuller overview of what’s happening in China’s online conversations & digital spaces.

For the coming two weeks, I’ll be traveling from Beijing to Chongqing and beyond (more on that soon) so please bear with me if my posting frequency dips a little. I’ll be sure to pick it up again soon and will do my best to keep you updated along the way. In the meantime, if you know of a must-try hotpot in Chongqing, please do let me know.

In this newsletter: Hasan Piker’s controversial China tour, a Chinese school uniform in Angola, a new winter hotspot, discussions on what happens to your Wechat after you die, why Chinese elites rùn to Tokyo, and more. Let’s dive in.

Slower Scrolls
  • 💰 The richest woman in China, according to the latest list by Hurun Research Institute, is the “queen of pharmaceuticals” Zhong Huijuan (钟慧娟) who has accumulated 141 billion yuan (over 19 billion USD). Women account for over 22% of Chinese billionaires (those with more than 5 billion RMB), underscoring China’s globally leading position in producing wealthy female entrepreneurs.
  • 🧩 What happens to your WeChat after you die? A user who registered for NetEase Music with a newly reassigned phone number unexpectedly gained access to the late singer Coco Lee’s (李玟) account, as the number had originally belonged to her. The incident has reignited debate over how digital accounts should be handled after death, prompting platforms like NetEase and Tencent to reconsider policies on long-inactive accounts and take stronger measures to protect them.
  • 📱 Although millions of viewers swoon over micro-dramas with fantasy storylines where rich, powerful men win over the “girl next door” through money and status, Chinese regulators are now stepping in to curb exaggerated plots featuring the so-called “dominant CEO” (霸道总裁) archetype, signaling stricter oversight for the booming short drama market.
  • ☕ A popular Beijing coffee chain calling itself “People’s Cafe” (人民咖啡馆), with its style and logo evoking nationalist visual nostalgia, has changed its name after facing criticism for building its brand – including pricey coffee and merchandise – on Mao era and state-media political connotations. The cafe is now ‘Yachao People’s Cafe’ (要潮人民咖啡馆).
  • 👀 Parents were recently shocked to see erotic ads appear on the Chinese nursery rhymes and children’s learning app BabyBus (宝宝巴士), which is meant for kids ages 0–8. BabyBus has since apologized, but the incident has sparked discussions about how to keep children safe from such content.
  • 🧧The 2026 holiday schedule has continued to be a big topic of conversation as it includes a 9-day long Spring Festival break (from February 15 to February 23), making it the longest Lunar New Year holiday on record. The move not only gives people more time for family reunions, but also gives a huge boost to the domestic travel industry.
Currents

Hasan Piker’s Chinese Tour & The US–China Content Honeymoon

[#HasanAbi#] [#Hasanabi柠檬哥#]

Livestreamer Hasan Piker during his visit to Tiananmen Square flag-rising ceremony.

It’s not time for the end-of-year overviews just yet – but I’ll already say that 2025 was the US–China ‘honeymoon’ year for content creation. It’s when China became “cool,” appealing, and eye-grabbing for young Western social media users, particularly Americans. The recent China trip of the prominent American online streamer Hasan Piker fits into that context.

This left-wing political commentator also known as ‘HasanAbi’ (3 million followers on Twitch, recently profiled by the New York Times) arrived in China for a two-week trip on November 11.

Piker screenshot from the interview with CGTN, published on CGTN.

His visit has been controversial on English-language social media, especially because Piker, known for his criticism of America (which he calls imperialist), has been overly praising China: calling himself “full Chinese,” waving the Chinese flag, joining state media outlet CGTN for an interview on China and the US, and gloating over a first-edition copy of Quotations from Chairman Mao (the Little Red Book). He portrays China as heavily misrepresented in the West and as a country the United States should learn from.

Hasan Piker did an interview with CGTN, posing with Li Jingjing 李菁菁.

During his livestreaming tour, Hasan, who is nicknamed “lemonbro” (柠檬哥) by Chinese netizens, also joined Chinese platforms Bilibili and Xiaohongshu.

But despite all the talk about Piker in the American online media sphere, online conversations, clicks, and views within China are underwhelming. As of now, he has around 24,000 followers on Bilibili, and he’s barely a topic of conversation on mainstream feeds.

Piker’s visit stands in stark contrast to that of American YouTuber IShowSpeed (Darren Watkins), who toured China in March. With lengthy livestreams from Beijing to Chongqing, his popularity exploded in China, where he came to be seen by many as a representative of cultural diplomacy.

IShowspeed in China, March 2025.

IShowSpeed’s success followed another peak moment in online US–China cultural exchange. In January 2025, waves of foreign TikTok users and popular creators migrated to the Chinese lifestyle app Xiaohongshu amid the looming TikTok ban.

Initially, the mass migration of American users to Xiaohongshu was a symbolic protest against Trump and US policies. In a playful act of political defiance, they downloaded Xiaohongshu to show they weren’t scared of government warnings about Chinese data collection. (For clarity: while TikTok is a made-in-China app, it is not accessible inside mainland China, where Douyin is the domestic version run by the same parent company).

The influx of foreigners — who were quickly nicknamed “TikTok refugees” — soon turned into a moment of cultural celebration. As American creators introduced themselves, Chinese users welcomed them warmly, eager to practice English and teach newcomers how to navigate the app. Discussions about language, culture, and societal differences flourished. Before long, “TikTok refugees” and “Xiaohongshu natives” were collaborating on homework assignments, swapping recipes, and bonding through humor. It was a rare moment of social media doing what we hope it can do: connect people, build bridges, and replace prejudice with curiosity.

Some of that same enthusiasm was also visible during IShowSpeed’s China tour. Despite the tour inevitably getting entangled with political and commercial interests, much of it was simply about an American boy swept up in the high energy of China’s vibrant cities and everything they offer.

Different from IShowSpeed, who is known for his meme-worthy online presence, Piker is primarily known for his radical political views. His China enthusiasm feels driven less by cultural curiosity and more by his critique of America.

Because of his stances — such as describing the US as a police state — it’s easy for Western critics to accuse him of hypocrisy in praising China, especially after a brief run-in with security police while livestreaming at Tiananmen Square.

Seen in broader context, Piker’s China trip reflects a shift in how China is used in American online discourse.

Before, it was Chinese ‘public intellectuals’ (公知) who praised the US as a ‘lighthouse country’ (灯塔国), a beacon of democracy, to indirectly critique China and promote a Western modernization model. Later, Chinese online influencers showcased their lives abroad to emphasize how much ‘brighter the moon’ was outside China.

In the post-Covid years, the current reversed: Western content creators, from TikTok influencers to political commentators, increasingly use China to make arguments that are fundamentally about America.

Between these cycles, authentic cultural curiosity gets pushed to the sidelines. The TikTok-refugee moment in early January may have been the closest we’ve come in years: a brief window where Chinese and American users met each other with curiosity, camaraderie, and creativity.

Hasan’s tour, in contrast, reflects a newer phase, one where China is increasingly used as a stage for Western political identity rather than a complex and diverse country to understand on its own terms. I think the honeymoon phase is over.

“Liu Sihan, Your School Uniform Ended Up in Angola”: China’s Second-Hand Clothing in Africa

[#刘思涵你的校服在非洲火了#]

A Chinese school uniform went viral after a Chinese social media user spotted it in Angola.

“Liu Sihan, your schooluniform is hot in Africa” (刘思涵你的校服在非洲火了) is a sentence that unexpectedly trended after a Chinese blogger named Xiao Le (小乐) shared a video of a schoolkid in Angola wearing a Chinese second-hand uniform from Qingdao Xushuilu Primary School, that had the nametag Liu Sihan on it.

The topic sparked discussions about what actually happens to clothing after it’s donated, and many people were surprised to learn how widely Chinese discarded clothing circulates in parts of Africa.

Liu Sihan’s mother, whose daughter is now a 9th grader in Qingdao, had previously donated the uniform to a community clothing donation box (社区旧衣回收箱) after Liu outgrew it. She intended it to help someone in need, never imagining it to travel all the way to Africa.

In light of this story, one netizen shared a video showing a local African market selling all kinds of Chinese school items, including backpacks, and people wearing clothing once belonging to workers for Chinese delivery platforms. “In Africa, you can see school uniforms from all parts of China, and even Meituan and Eleme outfits,” one blogger wrote.

When it comes to second-hand clothing trade, we know much more about Europe–Africa and US–Africa flows than about Chinese exports, and it seems there haven’t been many studies on this specific topic yet. Still, alongside China’s rapid economic transformations, the rise of fast fashion, and the fact that China is the world’s largest producer and consumer of textiles, the country now has an enormous abundance of second-hand clothing.

According to a 2023 study by Wu et al. (link), China still has a long way to go in sustainable clothing disposal. Around 40% of Chinese consumers either keep unwanted clothes at home or throw them away.

But there may be a shift underway. Donation options are expanding quickly, from government bins to brand programs, and from second-hand stores to online platforms that offer at-home pickup.

Chinese social media users posting images of school/work uniforms from China worn by Africans.

As awareness grows around the benefits of donating clothing (reducing waste, supporting sustainability, and the emotional satisfaction of giving), donation rates may rise significantly. The story of Liu Sihan’s uniform, which many found amusing, might even encourage more people to donate. And if that happens, scenes of African children (and adults) wearing Chinese-donated clothes may become much more common than they now are.


Digital Echoes

Laojunshan: New Hotspot in Cold Winter

Images from Xiaohongshu, 背包里的星子, 旅行定制师小漾

Go to Zibo for BBQ, go to Tianshui for malatang, go to Harbin for the Ice Festival, cycle to Kaifeng for soup dumplings, or head to Dunhuang to ride a camel — over recent years, a number of Chinese domestic destinations have turned into viral hotspots, boosted by online marketing initiatives and Xiaohongshu influencers.

This year, Laojunshan is among the places climbing the trending lists as a must-visit spot for its spectacular snow-covered landscapes that remind many of classical Chinese paintings. Laojunshan (老君山), a scenic mountain in Henan Province, is attracting more domestic tourists for winter excursions.

Xiaohongshu is filled with travel tips: how to get there from Luoyang station (by bus), and the best times of day to catch the snow in perfect light (7–9 AM or around 6–6:30 PM).

With Laojunshan, we see a familiar pattern: local tourism bureaus, state media, and influencers collectively driving new waves of visitors to the area, bringing crucial revenue to local industries during what would otherwise be slower winter months.

Platform Notes

WeChat New Features & Hong Kong Police on Douyin

🟦 WeChat has been gradually rolling out a new feature that allows users to recall a batch of messages all at once, which saves you the frantic effort of deleting each message individually after realizing you sent them to the wrong group (or just regret a late-night rant). Many users are welcoming the update, along with another feature that lets you delete a contact without wiping the entire chat history. This is useful for anyone who wants to preserve evidence of what happened before cutting ties.

🟦The Hong Kong Police Force recently celebrated its two-year anniversary on Douyin (the Chinese version of TikTok), having accumulated nearly 5 million followers during that time. To mark the occasion, they invited actor Simon Yam to record a commemorative video for their channel (@香港警察). The presence of the Hong Kong Police on the Chinese app — and the approachable, meme-friendly way they’ve chosen to engage with younger mainland audiences — is yet another signal of Hong Kong institutions’ strategic alignment with mainland China’s digital infrastructure, a shift that has been gradually taking place. The anniversary video proved popular on Douyin, attracting thousands of likes and comments.

The Extra Read

Why Chinese Elite Rùn to Japan (by ChinaTalk)


Over the past week, Japan has been trending every single day on Chinese social media in light of escalating bilateral tensions after Japanese PM Takaichi made remarks about Taiwan that China views as a direct military threat. The diplomatic freeze is triggering all kinds of trends, from rising anti-Japanese sentiment online and a ban on Japanese seafood imports to Chinese authorities warning citizens not to travel to Japan.

You’d think Chinese people would want to be anywhere but Japan right now — but the reality is far more nuanced.

In a recent feature in ChinaTalk, Jordan Schneider interviewed Japanese journalist & researcher Takehiro Masutomo (舛友雄大) who has just published a book about Japan’s new Chinese diaspora, explaining what draws Chinese dissidents, intellectuals, billionaires, and middle-class families to Tokyo.

The book is titled Run Ri: 潤日 Following the Footsteps of Elite Chinese Escaping to Japan (only available in Japanese and Traditional Chinese for now). (The word Rùn 润/潤, by the way, is Chinese online slang and meme expresses the desire to escape the country.)

A very interesting read on how Chinese communities are settling in Japan, a place they see as freer than Hong Kong and safer than the U.S., and one they’re surprisingly optimistic about — even more so than the Japanese themselves.

Read it here on ChinaTalk.

Thanks for reading this Eye on Digital China Signals. For fast-moving trends and deeper dives, keep an eye on the upcoming newsletters.

And if you just so happen to be reading this without a subscription and appreciate my work, consider joining to receive future issues straight in your inbox.

A small housekeeping note:
This Eye on Digital China newsletter is co-published for subscribers on both Substack and the main site. If you’re registered on both platforms, you’ll receive duplicate emails — so if that bothers you, please pick your preferred platform and unsubscribe from the other.

Many thanks to Miranda Barnes for helping curate some of the topics in this edition.

Manya

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©2025 Eye on Digital China / What’s on Weibo. Do not reproduce without permission —
contact info@whatsonweibo.com.

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China Brands, Marketing & Consumers

House of Wahaha: Zong Fuli Resigns

In the year following her father’s death, Zong Fuli dealt with controversy after controversy as the head of Chinese food & beverage giant Wahaha.

Manya Koetse

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It’s a bit like a Succession-style corporate drama 🍿.

Over the past few years, we’ve covered stories surrounding Chinese beverage giant Wahaha (娃哈哈) several times — and with good reason.

Since the passing of its much-beloved founder Zong Qinghou (宗庆后) in March 2024, the company has been caught in waves of internal turmoil.

Some context: Wahaha is regarded as a patriotic brand in China — not only because it’s the country’s equivalent of Coca-Cola or PepsiCo (they even launched their own cola in 1998 called “Future Cola” 非常可乐, with the slogan “The future will be better” 未来会更好), but also because its iconic drinks are tied to the childhood memories of millions.

Future Cola by Wahaha via Wikipedia.

There’s also the famous 2006 story when Zong Qinghou refused a buyout offer from Danone. Although the details of that deal are complex, the rejection was widely seen as Zong’s defense of a Chinese brand against foreign takeover, contributing to his status as a national business hero.

After the death of Zong, his daughter Zong Fuli, also known as Kelly Zong (宗馥莉), took over.

🔹 But Zong Fuli soon faced controversy after controversy, including revelations that Wahaha had outsourced production of some bottled water lines to cheaper contractors (link).

🔹 There was also a high-profile family inheritance dispute involving three illegitimate children of Zong Qinghou, now living in the US, who sued Zong Fuli in Hong Kong courts, claiming they were each entitled to multi-million-dollar trust funds and assets.

🔹 More legal trouble arrived when regulators and other shareholders objected to Zong Fuli using the “Wahaha” mark through subsidiaries and for new products outside officially approved channels (the company has 46% state ownership).

⚡️ The trending news of the moment is that Zong Fuli has officially resigned from all positions at Wahaha Group as chairman, legal representative, and director. She reportedly resigned on September 12, after which she started her own brand named “Wa Xiao Zong” (娃小宗). One related hashtag received over 320 million views on Weibo (#宗馥莉已经辞职#). Wahaha’s board confirmed the move on October 10, appointing Xu Simin (许思敏) as the new General Manager. Zong remains Wahaha’s second-largest shareholder.

🔹 To complicate matters further, Zong’s uncle, Zong Wei (宗伟), has now launched a rival brand — Hu Xiao Wa (沪小娃) — with product lines and distribution networks nearly identical to Wahaha’s.

As explained by Weibo blogger Tusiji (兔撕鸡大老爷), under Zong Qinghou, Wahaha relied on a family-run “feudal” system with various family-controlled factories. Zong Fuli allegedly tried to dismantle this system to centralize power, fracturing the Wahaha brand and angering both relatives and state investors.

Others also claim that Zong had already been engaged in a major “De-Wahaha-ization” (去娃哈哈化) campaign long before her resignation.

In August of this year, Zong gave an exclusive interview to Caijing (财经) magazine where she addressed leadership challenges and public controversies. In the interview, Zong spoke more about her views on running Wahaha, advocating long-term strategic growth over short-term results, and sharing her determination to not let controversy distract her from business operations. That plan seems to have failed.

While Chinese netizens are watching this family brand war unfold, many are rooting for Zong after everything she has gone through – they feel her father left her in a complicated mess after his death.

At the same time, others believe she tried to run Wahaha in a modern “Western” way and blame her for that.

For the brand image of Wahaha, the whole ordeal is a huge blow. Many people are now vowing not to buy the brand again.

As for Zong’s new brand, we’ll have to wait for the next episode in this family company drama to see how it unfolds.

By Manya Koetse

(follow on X, LinkedIn, or Instagram)

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2025 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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