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Questions Surrounding Tragic Suicide of WePhone Founder Su Xiangmao

The tragic suicide of WePhone app founder Su Xiangmao has been dominating debates on Chinese social media.

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The tragic suicide of WePhone app founder Su Xiangmao has been dominating debates on Chinese social media over the past few days. It is the first time in China that a popular app closes down because its founder committed suicide. Netizens now demand to know the truth behind the story.

“This is the first case in the history of the internet that an app closes down because its founder committed suicide, and that the reason for the suicide is a malicious wife who basically killed him,” ‘Brother News’ (新闻哥), a popular WeChat account, wrote on September 11.

The death of Beijing IT entrepreneur Su Xiangmao (苏享茂), aged 37, indeed has gotten everybody talking on Chinese social media over the past days, making headlines in hundreds of newspapers in mainland China and Taiwan.

It is the dramatic narrative behind the tragedy that has captured Chinese netizens – especially because a large part of this story takes place online.

Su’s suicide note, in which he says his 29-year-old ex-wife blackmailed him into paying her 10 million RMB (±1.5 million US$), was placed on Chinese social media right before his death with her personal details, along with an app notification which also sent users his ex-wife’s phone number.

A suicide note and online revenge

Su Xiangmao is known as the founder of the well-known WePhone software, a Skype-like app that allows users to make phone calls and send text messages to other WePhone users for free. Su Xiangmao jumped to his death from the balcony of his apartment in the early morning of September 7.

Well-known app WePhone.

Shortly before his death, Su published his suicide note on social media which revealed his grievance about the nasty divorce between him and his ex-wife Zhai Xinxin (翟欣欣).

Suicide note placed WePhone founder Su Xiangmao on social media.

See full translation of suicide note here

In his online suicide note, Su says that he had met Zhai through dating site Jiayuan.com and was only briefly married to her when she suddenly changed in behavior. The pair agreed to divorce, which is when the situation turned bitter, the note says.

Zhai allegedly blackmailed Su into paying her over a million dollars and leaving his home in Sanya to her. She intimidated and harassed him, and threatened to take his app offline through her uncle, an influential government official. The situation eventually left Su so exhausted that he decided to sign the divorce papers, losing all of his capital.

In the suicide note, Su says it is “vicious woman” Zhai who actually killed him. He ends the public note with her home address, phone number, and office address.

A notification sent to users of WePhone.

An app notification sent to all users of WePhone said: “The owner of this company is killed by his evil wife Zhai Xinxin [phone number]. WePhone is suspending its services!”

In search of the truth

In the aftermath of the suicide, online discussions continue to play an important role in the search for the truth about what happened to Su, and whether or not Zhai is legally guilty of extortion, with various friends or witnesses coming forward through online media.

Reports by netizens about the case are flooding social media under hashtags such as “Suicide of WePhone Founder”(#wephone创始人自杀). Generally, ex-wife Zhai is seen as the culprit who terrorized Su to such an extent that he eventually saw suicide as his only way out. Some say Zhai even is a professional scammer who received large sums of money from two previous marriages.

Family members of Su have confirmed to Chinese media that in the hours preceding Su’s suicide, he received numerous text messages from Zhai with insults and threats, saying he needed to give her money or else she would report his “illegal income” or “grey business” to the police and make sure he would end up in jail. Screenshots of these messages have been leaked online.

They also say that during the time they were married, Su spent no less than 13 million yuan (nearly 2M$) on Zhai in buying her a house and a Tesla car.

Su Xiangmao and ex-wife Zhai Xixi.

But there are also others, including former classmates of Zhai, who say Zhai was a top student at a prestigious Beijing university and that she is now an ambitious career woman who has no reason to scam others for money.

On September 12, Zhai’s uncle Liu Kejian also stated that he had no part in any situation involving Mr. Su, and that he had never even met him.

And to what extent can the dating site where Su and Zhai met, Jiayuan.com, be held accountable for this tragedy, some wonder. Jiayuan is an online dating platform meant for people who are looking to get married. If Zhai had indeed married twice before and is a professional scammer, then the site should have known this and should have deleted her from their database, according to some netizens’ views.

Jiayuan issued a statement regarding the case, saying the couple were its VIP members. The dating site also said it will assist in any police investigation into Su’s death.

“A second Ma Rong”

To some extent, the WePhone founder case resembles the 2016 divorce case of Wang Baoqiang and Ma Rong. Uncoincidentally, many netizens on Weibo refer to Su’s ex-wife as “a second Ma Rong.”

Ma Rong became the most-hated woman on Chinese social media in 2016 when she cheated on her husband Wang Baoqiang, a popular film star, and later sued him for defamation of character. Many called the young Ma Rong a ‘golddigger’ who only married Wang for his money.

Wang Baoqiang and Ma Rong.

Similar to the current WePhone case, Chinese social media played an important role as the marriage crisis between Wang and his wife unfolded within a matter of days after Wang placed a public message on Weibo accusing his wife of cheating with his agent and announcing the divorce.

The divorce papers that allegedly drove Su to commit suicide.

With every piece of news coming out on the Wang divorce drama, netizens jumped right on it to vent their opinion or to scold Ma Rong. As now, netizens turned into private detectives on the matter, inspecting old photos for clues that Ma Rong was indeed having an affair before or finding out her address and number and publishing them online, along with dozens of other official papers or screenshots serving as evidence in the case.

On September 12, a new website was set up by Chinese netizens (zhaixinxin.com), fully dedicated to the WePhone case and exposing the alleged lies by Zhai.

As with the Ma Rong story, it is probable that this case is not a “today’s newspaper is tomorrow’s fish and chip paper” case; with new facts popping up, the case will inescapably become the trending topic of the day again until netizens are satisfied with the answers they have found.

As one netizen (@猎头老王V) says: “I want to know how the country will deal with the Zhai Xixi case. We need answers so Su Xiangmao can rest in peace.”

By Manya Koetse

Thanks to contributors Sidney Wu & Miranda Barnes


Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2017 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

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2 Comments

2 Comments

  1. Kenny

    September 15, 2017 at 1:00 am

    http://tech.ifeng.com/a/20170911/44679039_0.shtml
    the above news site (chinese) provide a few photos allegedly the receipt records (in chinese yuan) of his wife, pretty insane if you ask me, according to some other photos allegedly known as their chat history posted by Su Xiangmao on his own weibo/google+, he’s a pretty honest guy who lend her enormous financial support while the wife is just the definition of being venomous without a bottom line. According to the chat history, he notably killed himself because his stock has fallen 20% and wife still demands about $2million USD (compensation for spiritual damages of divorce and all the properties she bought in Sanya,Hainan Island) in a voice threatening to get him imprisoned if not complied. I heard the guy also had history of being fined by the government for operating WePhone under the gray zone of Chinese Law, and this is still the case before his suicide so that’s another allegation his wife can use to gain advantage against him. Meanwhile his entire self-declared net worth was just about $1,006,849 USD, Di Xinxin(wife) also forces him to comply with her long-term payment contract of 2 million with the threat of using her strong family relationship in the local police station (her uncle known as the head of public security court) to get him imprisoned…
    So much pressure to take for an honest guy, a guy who was willing to let his wife spend millions of USD without a single concern, finally couldn’t take it all… depressing story.

  2. eru

    September 28, 2017 at 5:09 pm

    He deserved that, that app is a fking defraud platform(been reported by many countries). I sympathize this woman cuz she’s being under cyber abused (which is Su had planned and incited) in China, a fking gross man chauvinist country.

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China Digital

Privacy or Convenience? Forced Deletion of WeChat Contacts Generates Surprising Reaction from Chinese Netizens

The story of an aggrieved employee forced to delete his WeChat contacts by his boss has brought more applause than outrage on the Chinese Internet. 

Gabi Verberg

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The case of an employer, abusing her power to make one of her employees delete all his colleagues from WeChat, became a hot topic on Chinese social media earlier this week. As the news hit over 350 million views, few netizens worried about the employees’ deprivation of privacy and more discuss the advantages of being forced to clean up your WeChat contacts.

On November 18, the hashtag “Prior to Resignation, Employee Is Required to Delete Colleagues from WeChat” (#辞职先删同事微信#) went viral on Chinese social media, racking over 350 millions views.

On July 26, a Ping’an Life Insurance Company (平安人寿保险公司) employee, surname Wang, handed in his letter of resignation. To complete the resignation process, his employer, surname Kou, demanded he delete all the contacts of Ping’an co-workers from his WeChat. Wang complied and moved without a fuss, but not for long.

Unable to ignore his unease at the way he had been treated, Wang inquired the HR department of Ping’an on the resignation procedure, only to find that deletion of one’s co-workers’ WeChat contacts is in no way obligatory.

Feeling aggrieved at having had his privacy infringed upon, Wang repeatedly tried to get an apology from his former employer, even turning in a letter of complaint to the Sichuan Bank and Insurance Regulation Bureau (四川银保监局). However, the apology never arrived –that is, until the matter caught the attention of Chinese netizens.

Letter of complaint

Red Star News (红星新闻) was the first media outlet to obtain a statement from Kou on the incident.

Though she did not deny asking Wang to delete his contacts, she denied having forced him to do so: “He is 1.80 meters tall, and I am only a little taller than 1.50 meter. If he hadn’t agreed to cooperate, I would never have been able to force him,” observed Kou.

She went on to explain that the decision was for the benefit of the company. With competing insurance companies constantly snapping up each other’s employees, Kou believed Wang’s possible defection to one of Ping’an’s rivals would have a demoralizing effect on her team.

“Wang was employed with us for three years,” said Kou: “I brought him into this industry, taught him how to seal the deal and keep a good relationship with customers. To educate somebody in this industry is not an easy job.”

 

WeChat “friends” are anything but friends.

 

Fortunately for Kou, many netizens construed the incident as a disguised cure for a perpetual problem all WeChat users face – WeChat “friends” that are anything but friends.

“If your relationship with a colleague is good, add him back. If the relationship is not good, then don’t. It will only clean up your phone,” one netizen commented.

Another Weibo user, ignoring Wang’s grievances, observed: “This is perfect, now you don’t need a reason to finally delete those people you don’t like.”

Granted, there were some who criticized Kou’s handling of the situation, viewing the incident as an indictment of the at times sketchy insurance industry. However, many showed empathy towards Kou’s predicament, one netizen asserting that “Kou is just scared  [Wang] will take other colleagues to his new company.”

In any case, the general consensus is not in Wang’s favor; netizens mostly agree that it is not unreasonable for companies to demand employees who just resigned to withdraw from any “work group chats.”

On November 19, the day after the news went viral, Ping’an issued a letter of clarification saying they regretted the situation was handled, followed a hand-written letter of apology from Kou, who acknowledged her lack of consideration.

Apology letter by Kou.

This was enough to satisfy Wang it seems, as both letters mention that all parties had now settled the issue.

By Gabi Verberg, edited by Eduardo Baptista.

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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China Digital

Top 8 Scams in China to Watch Out for (2018)

From oldskool scams to WeChat scams – people are still falling for this every single day.

Gabi Verberg

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As times change, so do scams. In an age of smartphones and social media, Chinese scammers are more prone to abandon old tricks and use new technology for their swindling business. But in a time of more digital scams, there are also still scammers who use people’s inexperience and desperation to earn money by simply fooling them on the streets. Here’s a top 8 of 2018 [check out top 10 China scams in 2015 here].

With the rapidly increasing number of online transactions in China, the persisting problem of counterfeit money scams in China may now be less of a problem than it was before. But other scams are on the rise.

Although people are now less vulnerable to scams involving cash money, services as WeChat wallet and Alipay are also not without peril. Over the years, scammers have developed numerous ways to cheat people and steal money from WeChat or Alipay wallets.

From infecting smartphones with viruses, to letting people “voluntarily” hand over their personal information, scammers have found ways to trick people from all ages and all layers of society.

As a follow-up to an earlier top 10 we did on scams in China, What’s on Weibo has compiled a list of 8 scams that are recently trending on social media or in the Chinese newspapers.

 

#1 WeChat Scams: Hacking Accounts

 

With over 800 million users of WeChat Pay in China, WeChat users are a lucrative target for scammers. In recent years, there have been various cases of WeChat scams, in which hackers of private accounts pretend to be a friend or family member, and convince others to send them money.

Last summer, the news went viral of Chinese parents becoming a victim of scammers pretending to be their children.

Image via http://www.sohu.com/a/201988031_689129

These hackers, using the children’s accounts, told ‘their parents’ that they had to attend a special course or lecture, often held by professors from renowned universities such as Tsinghua or Beijing University. Once the scammer convinced the parent to pay for the extra curriculum activity, the scammers send the contact information of the “teachers” in charge of the event.

Once the parents added the “teachers'” to WeChat and transferred the money, the scammers continued to get parents to pay for all sorts of things such as service fees, registration fees, supply fees, etc.

In other more extreme examples, parents were asked to follow a link to complete the payment. The link installed a virus onto the parent’s phone, allowing the scammer to have full access to the victim’s WeChat wallet.

 

#2 Voice Scams: Imitation Champions

 

Another rising problem that China and many other countries are currently facing is the issue of so-called ‘voice scams.’ Often done through WeChat, scammers collect a person’s voice messages and then pretend to be this person by imitating his or her voice.

The scammers will then make a fake WeChat account that is an exact copy of the one they are imitating. They will contact family members and friends of the person they are imitating, and ask to borrow money. Because the voices sound so much alike, they often win the trust of people and get them to send the money.

Image via http://www.sohu.com/a/201988031_689129

In one extreme case, a young man’s voice was imitated so well that scammers were able to convince the man’s mother that her son was abducted. In a complete panic, the mother transferred the demanded ransom.

In all cases, the police advise people to always confirm face-to-face with the other person before sending money. Additionally, they also warn people should be on their guard sharing voice messages or any other form of personal information with strangers.

 

#3 Delivery Scams: Too Many Packages

 

As easy and convenient online shopping might seem, it is not without danger. Just as with WeChat scams, there are many ways in which scammers will try to find weak points within the system.

One of the issues that makes people more vulnerable to scams within the world of online shopping is that many people order so many products online, that they are more likely to believe that a package is theirs – even if they have never actually ordered it.

The most common online shopping scam involves “cash on delivery,” where the courier asks people to pay upon delivery. Once opening the packaging, people discover their package is actually empty.

In another version, scammers will first call the victim pretending to be their neighbor. They will ask them to do them a favor and accept a package, since they are not able to be home on time to accept it themselves. This way, people are even more likely to accept the package.

In yet another scam, often referred to as the “compensation scam,” scammers call customers and pretend to be employees of a delivery company. On the phone, they will tell that one of their carriers accidentally lost or damaged the ordered product and that they want to compensate for the loss. The only thing the victim has to do is to fill out an online “compensation form” for which personal information and bank information is required. With this information, the scammers can easily break into their victim’s bank account.

In some cases, scammers ask customers to add a WeChat account so they can be compensated for their ‘loss’. In the final step, they will require them to scan a QR-code, or click a link, and to transfer a small ‘service’ fee. Once they have transferred the fee, a virus will be installed on their phone, allowing the scammers to access their WeChat wallet.

Delivery companies advise their customers not to accept any package if they are not sure they have actually ordered it. With cash delivery packages, customers are advised to always check the package before sending the courier away.

About lost or damaged packages: delivery companies will never ask you to fill out a compensation form or share any personal or bank information. In case the delivery company loses or damages your order, the company you bought it from will then inform you and transfer the money back to your bank account.

 

#4 Catching Red Envelopes

 

Snatching ‘red envelopes’, qiǎng hóngbāo (抢红包) in Chinese, originated from China’s long-standing tradition of giving red envelopes to children to celebrate the Chinese New Year.

However, as the tradition of giving red envelopes is transforming from offline to online, the new phenomenon of ‘snatching red envelopes’ has also become more ubiquitous.

Through WeChat, people can send red envelopes to a group of friends: the (few) people who are first in opening that envelope will then receive an amount of money. Companies often use this feature as a marketing tool.

Scammers also make use of this red envelope craze. The ‘red envelop scam’ starts with a message via one of one’s WeChat contacts, reading something like: “I just discovered a group and the host of the group is going crazy! He keeps sending red envelopes! Add yourself to the group and snatch some envelopes.” This message will often be followed by a message telling you that you will be rewarded money when you add more people to the group.

Image via http://www.tanmizhi.com/html/4445.html

Within a few minutes, the group chat has added hundreds of people. As members increase, the group owner will encourage people to add more people to the group by keeping on sending red envelopes. In the meantime, the group owner will send out a message saying that the ones who already opened an envelope are registered. In case they do not add ten people to the group within 30 minutes they will be kicked out. As for those who add 20 people to the group within half an hour, they will be rewarded even more money.

This way, people will keep adding contacts to the group. And because it is not allowed to talk in the group, people are also not able to warn each other of its potential dangers, because, at this point, the red envelopes will actually change into QR codes – the group owner will post a message saying that his transactions surpassed the transactions limit of the day and that if people want to continue receiving money, they will have to scan the QR-code and pay the symbolic amount of one yuan ($0.14). If they do so, they are promised to be rewarded with a high amount of money.

Once these people pay the one yuan, they have been scammed: through the QR code, the scammers have installed a virus into their WeChat, allowing them to empty their WeChat wallet. There are many versions to this kind of “red envelope” and “free money” scams. To avoid being scammed, it is best to remember that there is no such thing as getting money for nothing – there’s always a price to be paid.

 

#5 Winning Lottery-Ticket Scam

 

For the “winning lottery ticket scam,” scammers play with people’s minds. And no matter how simple this trick may seem, it is a worldwide phenomenon.

The scam starts with the victim finding a lottery ticket that has intentionally been placed somewhere. Since the owner of the lottery ticket is nowhere to be found, most people finding the ticket then call the number registered on the ticket to find out whether or not the ticket won a price. And, of course, they are told that the found ticket is indeed a ‘prize-winning’ ticket.

Because people, at this point, are so excited about their unexpected ‘luck’, they often no longer keep their mind straight. The scammer on the phone will inform the lucky finder that they only need to pay a handling fee before they can receive their prize money.

In some cases, the scammers even convince the victim to pay an income tax before receiving the prize money. Once the lucky winner paid the handling fee or income tax [via WeChat or Alipay], the connection will be cut off, and of course, the victim will never get the prize.

 

#6 Found Wallet Scam

 

You are walking outside, and suddenly you find a wallet on the streets – the owner is already out of sight. As you stand still with the wallet in your hand, a stranger comes up to you accusing you of stealing money from that found wallet.

It is a scam that frequently occurs in China, and it is easy to imagine that someone who just found a wallet might feel awkward about the situation, especially when accused of trying to steal the money inside of the wallet.

While explaining that they did not intend on trying to steal money, the stranger will intimidate the finder to give him some of the cash inside to settle the matter. Many people will do so in order to avoid a public scene.

But that is not the end of the scam, as the ‘owner’ of the wallet will then suddenly pop up, asking for his wallet, and discovering that some money inside is missing. The ‘finder’ will then compensate for that loss to get themselves out of the humiliating situation.

Obviously, the two men – the ‘bad guy’ demanding the money and the person who lost the wallet – work together in setting people up like this. Police advise people who find a wallet to turn it in at the closest police station.

Netease has reconstructed the scam on a video here.

 

#7 Fake Job Scam

 

One of the most common scams in China nowadays is the so-called “fake job scam.” Scammers will place fake job ads, and meet responders outside a company office for their ‘job interview.’

In most cases, the applicant is ‘hired’ immediately after the job interview. But before they can get to work, they first have to pass a medical test at a designated ‘research center.’ The victim is then told that he has to pay for the transportation and medical fees, and that the money will be reimbursed at the end of the first working month.

In many cases, victims also pay for service costs and forward a deposit for cards that allow them into the office, etc. When all these fees are paid, the ‘company’ can no longer be contacted and is suddenly untraceable.

To avoid people from getting tricked into these fake job scams, police advise to only reply to job ads with a registered phone number and official company address.

 

#8 Trap Loans: A Mountain of Loans

 

The problem of ‘trap loans’ has received much media attention in China over recent years. Earlier this year the story of one woman went viral; she borrowed 2,000 yuan ($292) and ended up with a 150,000 yuan ($21.872) debt two months later.

She is just of among many victims of China’s “trap loans.” In various other cases reported by the media, people end up in such huge debts and depression, that they take their own lives.

Scammers specifically target people who are temporarily short of cash. It often starts with an individual lender offering a quick loan, only for a few days, in the name of a small loaning company (小额贷款公司). Once the person tells the loaning company they need credit, a lender will come up with a contract that has blank spaces in them. The contract is often so long and complicated that people don’t read it through carefully enough.

When the contract is signed, the loaning company will insert extra information into the blank spaces of the signed contract. They will, for example, change the time you are allowed to borrow money, the interest rate, or the name of the lender.

In the next phase, the loaning company will purposely make the borrower breach the contract by, for example, temporarily being out of service or unreachable, so that the borrower is not able to pay off his debts as recorded in the agreement. They will then face the sum of accumulated interest on the borrowed money, and fines for overdue payments.

Around this time, the lender will introduce the borrowers to another loaning company where they can take out more loans to pay off the debts of the first contract. This can go on for many years and many contracts. The borrower will not be able to repay the entire sum of borrowed money, so keeps on paying huge interest rates and fines for overdue payments.

There have been reports of trap loans in various forms such as campus loans, where students are tricked into ‘easy money loans’ by on-campus advertisements; or naked loans, where scammers demand people to send a (partly) nude picture of themselves holding their ID as collateral. Often this photo will later be used to blackmail a person.

Want to read more? Also check out our previous ‘Top 10 Scams to Watch Out For in China‘.

By Gabi Verberg

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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What’s on Weibo provides social, cultural & historical insights into an ever-changing China. What’s on Weibo sheds light on China’s digital media landscape and brings the story behind the hashtag. This independent news site is managed by sinologist Manya Koetse. Contact info@whatsonweibo.com. ©2014-2018

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