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China’s WeChat Revolution

Weixin (微信), also known as WeChat, has become one of China’s most popular smartphone apps. The app is taking over the mobile market, and is impacting Chinese businesses, people’s social lives and even the taxi industry in various ways.

Manya Koetse

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China has the largest Internet population in the world. Smartphone users make up 81% of this populace. Weixin (微信), also known as WeChat, has become one of China’s most popular smartphone apps. It was launched in January 2011 by Tencent (known by the penguin logo). The core function of WeChat is its messaging function: sending free messages to phone contacts that also use the app. In this sense, WeChat is similar to Whatsapp.

But there is more to WeChat: its success lies its in multifunctionality. WeChat is not just a messenger, it is also a social network, an online wallet, a news source and much more (read our Short Guide to Weixin). With China’s mobile user market exceeding 750 million, Weixin (currently 468 million users) only has more room to grow – a sunny prospect. Longtime Beijinger and specialist on Chinese language and culture, Ryan Myers, explains how WeChat is impacting Chinese businesses, people’s social lives and even the taxi industry: “WeChat watchers will understand how revolutionary it actually is.”

 

WECHAT THE SUPERAPP

“WeChat is Twitter, Facebook, Whatsapp, Paypal, Shazam, Viber, Uber and much more, all in one.”

“Recently I was sitting at a bar with my friends when a nice song came up. I asked for the song’s name, and my friends started shaking their phones to identify it. Music identification is yet another function that WeChat has recently added to its wide range of features. You shake the phone and WeChat recognizes the music. WeChat is all-encompassing. It is Twitter, Facebook, Whatsapp, Paypal, Shazam, Viber, Uber and much more, all in one.

Weixin is a perfect tool for both personal and business use. It is easy to set up a Weixin chatgroup to communicate and share files in an educational or corporate setting. Instead of adding individuals one by one through their telephone number, Weixin allows people to join a location-based group through a collective password. As a teacher, I only have to tell students the password and they can then join the classroom-based group, without them becoming my personal contacts. It is perfect because it keeps business and private separate.

The best thing about WeChat is the sheer volume of its plugins, functions and features, which is basically everything anyone could use on a smartphone. Getting a taxi, paying for drinks, organizing work-related meetings, chatting with friends –  I never have to shut the application because it incorporates all I need to use. I don’t even have to worry about backing up my contacts – WeChat automatically does it every month.”

 

GRABBING A CAB THROUGH WECHAT

“WeChat is a total game changer for China’s taxi industry.”

“Lately WeChat/Weixin is used a lot for getting taxi’s. Didi Dache (嘀嘀打车) is a function that is built into WeChat, so you can now get a taxi through WeChat and also pay for it through the app’s wallet function. Customers can order a taxi and indicate how much they want to leave as a tip. Taxi drivers will see the request through the app. Based on the customer’s location and the tip, the taxi driver can decide whether or not he wants to come and pick them up. Socially it is a huge change that drivers are now accepting tips, since tipping used to be very uncommon. It has also affected those who do not use the app, since hailing a taxi on the streets has become increasingly difficult as drivers are more likely to pick up customers through Didi Dache. It is a total game changer for the taxi industry. What is also noteworthy is that all taxi drivers have smartphones now. I got into a taxi the other day and the driver had three smartphones. One of them was running a movie, the other was used for taking calls and the final one was used for Didi Dache to keep track of incoming taxi requests. It is features such as these that make WeChat so influential in China, impacting multiple layers of society. People who closely follow WeChat will understand how revolutionary it actually is.”

 

MOBILE MARKETING

“WeChat has endless possibilities in the field of interactive marketing and business promotion. Companies who do not keep up with it will not make it.”

“It is innovating how companies market their products through WeChat. Even small and simple restaurants now utilize Wechat’s QR codes. Customers can scan them and be part of the company’s ‘fanbase’. In return, they get a discount or a free drink. Wechat is also used for promotion activities in other ways. I hosted a marketing event for my company the other day where a Powerpoint presentation featured a QR code that the audience could scan. Once they scanned it, their names appeared on the screen, connected to interactive racing horses. The people from the audience had to shake their phones in order for the horses to move. Who shook the fastest won, and got a special prize from our company. When it comes down to interactive marketing and business promotion, Wechat has endless possibilities. And this is just the beginning. Companies who do not keep up with these technologies will not make it. Passing on flyers does not work anymore. Businesses need to use mobile marketing through Wechat if they want to be seen.”

 

THE HARMONY OF WECHAT

“Wechat truly is a culturally Chinese product.”

“Interestingly, the concept of Wechat is in line with the Chinese traditional way of thinking that advocates harmony and the idea of everything, everyone, all together. In Western countries people think in much more individual ways. This reflects in their use of apps; people use different apps for different functions, because it suits their individual needs. They will check the news through Yahoo, message through Whatsapp and talk through Viber or Skype. Wechat has all of these functions under one ‘roof’. In China it is also much more common for a bar to be a restaurant, a study-place, a snooker hall and a shop all in one. From this perspective, Wechat truly is a culturally Chinese product.

To know more about Wechat, read ‘Introduction to WeChat‘. 

Follow What’s on Weibo on Twitter. 

©2014 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya Koetse is the founder and editor-in-chief of whatsonweibo.com. She is a writer, public speaker, and researcher (Sinologist, MPhil) on social trends, digital developments, and new media in an ever-changing China, with a focus on Chinese society, pop culture, and gender issues. She shares her love for hotpot on hotpotambassador.com. Contact at manya@whatsonweibo.com, or follow on Twitter.

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China Books & Literature

Why Chinese Publishers Are Boycotting the 618 Shopping Festival

Bookworms love to get a good deal on books, but when the deals are too good, it can actually harm the publishing industry.

Ruixin Zhang

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JD.com’s 618 shopping festival is driving down book prices to such an extent that it has prompted a boycott by Chinese publishers, who are concerned about the financial sustainability of their industry.

When June begins, promotional campaigns for China’s 618 Online Shopping Festival suddenly appear everywhere—it’s hard to ignore.

The 618 Festival is a product of China’s booming e-commerce culture. Taking place annually on June 18th, it is China’s largest mid-year shopping carnival. While Alibaba’s “Singles’ Day” shopping festival has been taking place on November 11th since 2009, the 618 Festival was launched by another Chinese e-commerce giant, JD.com (京东), to celebrate the company’s anniversary, boost its sales, and increase its brand value.

By now, other e-commerce platforms such as Taobao and Pinduoduo have joined the 618 Festival, and it has turned into another major nationwide shopping spree event.

For many book lovers in China, 618 has become the perfect opportunity to stock up on books. In previous years, e-commerce platforms like JD.com and Dangdang (当当) would roll out tempting offers during the festival, such as “300 RMB ($41) off for every 500 RMB ($69) spent” or “50 RMB ($7) off for every 100 RMB ($13.8) spent.”

Starting in May, about a month before 618, the largest bookworm community group on the Douban platform, nicknamed “Buying Like Landsliding, Reading Like Silk Spinning” (买书如山倒,看书如抽丝), would start buzzing with activity, discussing book sales, comparing shopping lists, or sharing views about different issues.

Social media users share lists of which books to buy during the 618 shopping festivities.

This year, however, the mood within the group was different. Many members posted that before the 618 season began, books from various publishers were suddenly taken down from e-commerce platforms, disappearing from their online shopping carts. This unusual occurrence sparked discussions among book lovers, with speculations arising about a potential conflict between Chinese publishers and e-commerce platforms.

A joint statement posted in May provided clarity. According to Chinese media outlet The Paper (@澎湃新闻), eight publishers in Beijing and the Shanghai Publishing and Distribution Association, which represent 46 publishing units in Shanghai, issued a statement indicating they refuse to participate in this year’s 618 promotional campaign as proposed by JD.com.

The collective industry boycott has a clear motivation: during JD’s 618 promotional campaign, which offers all books at steep discounts (e.g., 60-70% off) for eight days, publishers lose money on each book sold. Meanwhile, JD.com continues to profit by forcing publishers to sell books at significantly reduced prices (e.g., 80% off). For many publishers, it is simply not sustainable to sell books at 20% of the original price.

One person who has openly spoken out against JD.com’s practices is Shen Haobo (沈浩波), founder and CEO of Chinese book publisher Motie Group (磨铁集团). Shen shared a post on WeChat Moments on May 31st, stating that Motie has completely stopped shipping to JD.com as it opposes the company’s low-price promotions. Shen said it felt like JD.com is “repeatedly rubbing our faces into the ground.”

Nevertheless, many netizens expressed confusion over the situation. Under the hashtag topic “Multiple Publishers Are Boycotting the 618 Book Promotions” (#多家出版社抵制618图书大促#), people complained about the relatively high cost of physical books.

With a single legitimate copy often costing 50-60 RMB ($7-$8.3), and children’s books often costing much more, many Chinese readers can only afford to buy books during big sales. They question the justification for these rising prices, as books used to be much more affordable.

Book blogger TaoLangGe (@陶朗歌) argues that for ordinary readers in China, the removal of discounted books is not good news. As consumers, most people are not concerned with the “life and death of the publishing industry” and naturally prefer cheaper books.

However, industry insiders argue that a “price war” on books may not truly benefit buyers in the end, as it is actually driving up the prices as a forced response to the frequent discount promotions by e-commerce platforms.

China News (@中国新闻网) interviewed publisher San Shi (三石), who noted that people’s expectations of book prices can be easily influenced by promotional activities, leading to a subconscious belief that purchasing books at such low prices is normal. Publishers, therefore, feel compelled to reduce costs and adopt price competition to attract buyers. However, the space for cost reduction in paper and printing is limited.

Eventually, this pressure could affect the quality and layout of books, including their binding, design, and editing. In the long run, if a vicious cycle develops, it would be detrimental to the production and publication of high-quality books, ultimately disappointing book lovers who will struggle to find the books they want, in the format they prefer.

This debate temporarily resolved with JD.com’s compromise. According to The Paper, JD.com has started to abandon its previous strategy of offering extreme discounts across all book categories. Publishers now have a certain degree of autonomy, able to decide the types of books and discount rates for platform promotions.

While most previously delisted books have returned for sale, JD.com’s silence on their official social media channels leaves people worried about the future of China’s publishing industry in an era dominated by e-commerce platforms, especially at a time when online shops and livestreamers keep competing over who has the best book deals, hyping up promotional campaigns like ‘9.9 RMB ($1.4) per book with free shipping’ to ‘1 RMB ($0.15) books.’

This year’s developments surrounding the publishing industry and 618 has led to some discussions that have created more awareness among Chinese consumers about the true price of books. “I was planning to bulk buy books this year,” one commenter wrote: “But then I looked at my bookshelf and saw that some of last year’s books haven’t even been unwrapped yet.”

Another commenter wrote: “Although I’m just an ordinary reader, I still feel very sad about this situation. It’s reasonable to say that lower prices are good for readers, but what I see is an unfavorable outlook for publishers and the book market. If this continues, no one will want to work in this industry, and for readers who do not like e-books and only prefer physical books, this is definitely not a good thing at all!”

By Ruixin Zhang, edited with further input by Manya Koetse

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©2024 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Brands, Marketing & Consumers

Chinese Sun Protection Fashion: Move over Facekini, Here’s the Peek-a-Boo Polo

From facekini to no-face hoodie: China’s anti-tan fashion continues to evolve.

Manya Koetse

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It has been ten years since the Chinese “facekini”—a head garment worn by Chinese ‘aunties’ at the beach or swimming pool to prevent sunburn—went international.

Although the facekini’s debut in French fashion magazines did not lead to an international craze, it did turn the term “facekini” (脸基尼), coined in 2012, into an internationally recognized word.

The facekini went viral in 2014.

In recent years, China has seen a rise in anti-tan, sun-protection garments. More than just preventing sunburn, these garments aim to prevent any tanning at all, helping Chinese women—and some men—maintain as pale a complexion as possible, as fair skin is deemed aesthetically ideal.

As temperatures are soaring across China, online fashion stores on Taobao and other platforms are offering all kinds of fashion solutions to prevent the skin, mainly the face, from being exposed to the sun.

One of these solutions is the reversed no-face sun protection hoodie, or the ‘peek-a-boo polo,’ a dress shirt with a reverse hoodie featuring eye holes and a zipper for the mouth area.

This sun-protective garment is available in various sizes and models, with some inspired by or made by the Japanese NOTHOMME brand. These garments can be worn in two ways—hoodie front or hoodie back. Prices range from 100 to 280 yuan ($13-$38) per shirt/jacket.

The no-face hoodie sun protection shirt is sold in various colors and variations on Chinese e-commerce sites.

Some shops on Taobao joke about the extreme sun-protective fashion, writing: “During the day, you don’t know which one is your wife. At night they’ll return to normal and you’ll see it’s your wife.”

On Xiaohongshu, fashion commenters note how Chinese sun protective clothing has become more extreme over the past few years, with “sunburn protection warriors” (防晒战士) thinking of all kinds of solutions to avoid a tan.

Although there are many jokes surrounding China’s “sun protection warriors,” some people believe they are taking it too far, even comparing them to Muslim women dressed in burqas.

Image shared on Weibo by @TA们叫我董小姐, comparing pretty girls before (left) and nowadays (right), also labeled “sunscreen terrorists.”

Some Xiaohongshu influencers argue that instead of wrapping themselves up like mummies, people should pay more attention to the UV index, suggesting that applying sunscreen and using a parasol or hat usually offers enough protection.

By Manya Koetse, with contributions by Miranda Barnes

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2024 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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What’s on Weibo is run by Manya Koetse (@manyapan), offering independent analysis of social trends in China for over a decade. Subscribe to show your support and gain access to all content, including the Weibo Watch newsletter, providing deeper insights into the China trends that matter.

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