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Making China’s Healthcare More Mobile: Wuxi Launches ‘Smart Medical App’

The Wuxi Medical App makes Chinese health care more digital.

Gabi Verberg

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With the trial launch of the Wuxi Smart Medical app [无锡智医APP], patients of eight different Wuxi hospitals can now experiment with navigating their healthcare through mobile.

In late October, the Wuxi Municipal Health Planning Commission launched a trial version of the so-called “Wuxi Smart Medical App” [无锡智医APP] in cooperation with eight hospitals in the city of Wuxi, Jiangsu province – a city with a population of more than six million people.

The app is meant to make the navigation of health services more convenient for both patients and people who work in the medical sector.

According to Wuxi Daily, one of the reasons why the app was designed is to alleviate the widespread problem of long queues at local hospitals.

Especially in China’s bigger cities, many patients have to wait in line for hours or sometimes even days before they can register for an appointment (a process known as guàhào 挂号), and receive medical treatment.

With the free app, users can now efficiently register for a doctor’s appointment at one of the eight cooperating hospitals through their mobile phone, without having to stand in line at the hospital. The app also allows patients to see and pay for their medical bills, check medical information, and see their examination results.

“When I needed medical consultation or treatment, I never knew what department or doctor I had to queue for,” Liu Xingyu (刘星宇), director of the Information Department of the Municipal Health Planning Commission, tells Wuxi Daily: “I was not the only one facing this problem. But with the app, patients can now insert a type of medical issue, their symptoms, etc., and the app will recommend the [relevant] department.”

To get insights into examination results, patients using the app no longer have to spend entire afternoons waiting in the hospital. The app stores all examination results going back one year.

As for the payment of medical fees, the app provides users with a self-service payment option. By following a few steps, people can pay their medical bills on their phone through Alipay.

The Wuxi app is a new app, but the idea of bringing China’s digitalization into the health care system is not new. As reported by Technode, Tencent already launched WeChat Intelligent Healthcare (微信智慧医疗) in 2014, a platform that allows users to do things such as book appointments, make payments, and more, at hospitals and other medical facilities through WeChat public accounts.

China’s healthcare system has also become more digitalized through options offered by some hospitals in China for people with a relatively high score on their Sesame Credit to receive certain ‘perks’, such as being able to skip lines, or use wheelchairs without paying deposits. (For more about Sesame Credit, an opt-in commercial credit programme by Ant Financial (Alipay), also see this article).

Perhaps Wuxi’s trial app will lead the way for other hospitals in China to become more mobile-focused. For now, the Android version of the Wuxi app is available on Huawei and Xiaomi app stores. The iOS version is expected to be available in the Apple Store soon, as is the added option to pay for medical bills through WeChat.

By Gabi Verberg, with contributions by Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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Gabi Verberg is a Business graduate from the University of Amsterdam who has worked and studied in Shanghai and Beijing. She now lives in Amsterdam and works as a part-time translator, with a particular interest in Chinese modern culture and politics.

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    Hans van Dijk

    November 2, 2018 at 12:36 am

    I know Wuxi as frontrunner in health care. But I don’t think this APP will solve the problem. The mismatch between hospital capacity and number of patients (90% with simple medical problems) can only be solved by thourough reform of the system. I know experiences in Fujian and there we pilots in Beijing and other cities for booking online. Very limited effect.

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China Digital

Cybersecurity Experts Warn: Flicking the V-Sign in Photos Could Give Away Your Fingerprint Data

V-sign selfie pictures could disclose personal information about your fingerprints, security experts warn.

Manya Koetse

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Our cameras are getting better, but that’s not always a good thing. Chinese internet security experts warn that peace sign photos could potentially be abused to collect fingerprint data.

The 2019 China Cybersecurity Week was held in Shanghai this week, and made it to the top trending topics on Sina Weibo today.

The topic attracting the attention of millions of Chinese web users is not China’s cybersecurity in general, but one that was discussed during the event, namely the potential privacy risks in making a V-sign on photos.

Chinese internet security experts at the conference warned that people are unaware that they could be giving away personal data information about their fingerprints when sharing photos of themselves making a peace sign.

If the side of the fingertips is facing the camera, and if there is not a lot of space in between the camera and the hand, it would potentially be possible to gather fingerprint data using photo enlargement tools and AI techniques.

Photo by Priscilla Du Preez.

The deputy director of the Shanghai Information Security Industry Association stated that photos displaying a fingertop-facing V-sign taken within 1,5 meter of the camera could potentially disclose 100% of one’s fingerprint information, China Press reports.

A booth at the conference giving information about fingerprint information leaking through V-sign photos. Photo via China Press.

Criminals could reconstruct fingerprint patterns of other people and abuse them in various means – basically wherever fingerprint information is used to confirm people’s identities (e.g. biometric door locks or fingerprint payment scanning).

Besides not disclosing fingerprint information in photos posted online, experts also warn people not to leave fingerprint information at machines without confirming their purpose and legality.

Fingerprint scanning is used for a multitude of purposes in China. Foreigners who arrived in China since 2017 will also be familiar with the policy of collecting foreign passport holders’ fingerprints upon their arrival in the PRC.

On Chinese social media, the topic “Making a V-Sign Could Leak Your Fingerprint Data” is one of the biggest being discussed today. On Weibo, the hashtag has gathered 200 million views at time of writing (#拍照比剪刀手会泄露指纹信息#).

Some commenters advise people on social media to make peace signs with the nail side of the fingers facing the camera. (That gesture, however, is deemed an offensive gesture in some nations.)

The V-sign is often used as a rather non-symbolic or cute gesture across in East Asia.

Although in many Western countries, the symbol is mostly known as the victory sign (“V for Victory”) as used during World War II, it entered mainstream popular culture in Japan since the 1960s and spread to other Asian countries from there.

This Time article explains how the gesture appeared in Japanese manga in the late 1960s, one of them titled V is the Sign (Sain wa ‘V’ / サインはV).

Amid the concerned Weibo users, some are not worried: “It’s ok,” one commenter writes: “Using a Beauty App smoothes out my skin anyway.”

There are also many commenters who are confused about the news, wondering what advanced photo camera quality and AI technique might implicate for future privacy risks concerning face recognition data and iris scanning software (“Should we also close our eyes?”).

Others offer a different solution to the unexpected V-sign issue: “Just flip the middle finger instead.”

By Manya Koetse

The images used in the featured image on this page come from 追星娱乐说.

Spotted a mistake or want to add something? Please let us know in comments below or email us. Please note that your comment below will need to be manually approved if you’re a first-time poster here.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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China Digital

“Taobao Life”: This Feature Shows How Much Money You’ve Spent on Taobao

Some users just found out they could’ve bought a house with the money they’ve spent on Taobao.

Manya Koetse

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Over the past few days, a new Taobao feature that allows users to see how much money they have spent on the online shopping platform is flooding Chinese social media.

Taobao Marketplace is China’s biggest online shopping platform. Owned by tech giant Alibaba, Taobao was launched in 2003 to facilitate consumer-to-consumer retail.

For many people, Taobao shopping has become part of their everyday life. Whether it is clothes, pet food, accessories, electronics, furniture – you name it, Taobao has it.

Because buying on Taobao is so easy, fast, and convenient, many online consumers lose track of how much they actually spent on the platform – especially if they have been using it for years already.

Thanks to “Taobao Life,” users can now see the total amount of money spent on their account.

How to do it? First: go to Taobao settings and click the profile account as indicated below.

Image by whatsonweibo.com

Then click the top icon that says “Achievement” (成就).

Image by whatsonweibo.com

And here you find what you have spent in this account in total. On the left: the money spent, on the right: the amount of purchases.

Image by whatsonweibo.com

Since I’ve used started using this Taobao account for the occasional clothes shopping since 2016, I’ve made 122 purchases, spending 7849 yuan ($1140) – a very reasonable amount compared to some other Taobao users, who are now finding out they could have practically bought an apartment with the money they have spent on Taobao.

This user, for example, found out they spent over half a million yuan on Taobao ($75,500).

Image via whatsonweibo.com

This user below has spent over 1,1 million yuan on Taobao ($170,000).

Some people discuss all the things they could have bought with the money they have spent on Taobao over the years: “As soon as I saw the number, I wanted to cry,” one Weibo user writes: “What have I done?!”

Another person, finding out they have spent 230,000 yuan on Taobao ($33,400), writes: “This can’t be true! Surely this must be a mistake!?”

“If I wouldn’t have spent all this money on Taobao, I would’ve been rich,” others say.

The topic of Taobao’s total spending amount has become so popular on Chinese social media this week, causing so much consternation, that Taobao posted a message on its Weibo account on July 27, writing: “We heard you guys couldn’t sleep last night..”

Although many people are shocked to find out the money they’ve spent on Taobao, others console themselves with the thought that adding up everything they have spent on Taobao, they were actually ‘rich’ at some point in their lives.

 

By Manya Koetse , with contributions from Miranda Barnes

Spotted a mistake or want to add something? Please let us know in comments below or email us. Please note that your comment below will need to be manually approved if you’re a first-time poster here.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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