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Making China’s Healthcare More Mobile: Wuxi Launches ‘Smart Medical App’

The Wuxi Medical App makes Chinese health care more digital.

Gabi Verberg

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With the trial launch of the Wuxi Smart Medical app [无锡智医APP], patients of eight different Wuxi hospitals can now experiment with navigating their healthcare through mobile.

In late October, the Wuxi Municipal Health Planning Commission launched a trial version of the so-called “Wuxi Smart Medical App” [无锡智医APP] in cooperation with eight hospitals in the city of Wuxi, Jiangsu province – a city with a population of more than six million people.

The app is meant to make the navigation of health services more convenient for both patients and people who work in the medical sector.

According to Wuxi Daily, one of the reasons why the app was designed is to alleviate the widespread problem of long queues at local hospitals.

Especially in China’s bigger cities, many patients have to wait in line for hours or sometimes even days before they can register for an appointment (a process known as guàhào 挂号), and receive medical treatment.

With the free app, users can now efficiently register for a doctor’s appointment at one of the eight cooperating hospitals through their mobile phone, without having to stand in line at the hospital. The app also allows patients to see and pay for their medical bills, check medical information, and see their examination results.

“When I needed medical consultation or treatment, I never knew what department or doctor I had to queue for,” Liu Xingyu (刘星宇), director of the Information Department of the Municipal Health Planning Commission, tells Wuxi Daily: “I was not the only one facing this problem. But with the app, patients can now insert a type of medical issue, their symptoms, etc., and the app will recommend the [relevant] department.”

To get insights into examination results, patients using the app no longer have to spend entire afternoons waiting in the hospital. The app stores all examination results going back one year.

As for the payment of medical fees, the app provides users with a self-service payment option. By following a few steps, people can pay their medical bills on their phone through Alipay.

The Wuxi app is a new app, but the idea of bringing China’s digitalization into the health care system is not new. As reported by Technode, Tencent already launched WeChat Intelligent Healthcare (微信智慧医疗) in 2014, a platform that allows users to do things such as book appointments, make payments, and more, at hospitals and other medical facilities through WeChat public accounts.

China’s healthcare system has also become more digitalized through options offered by some hospitals in China for people with a relatively high score on their Sesame Credit to receive certain ‘perks’, such as being able to skip lines, or use wheelchairs without paying deposits. (For more about Sesame Credit, an opt-in commercial credit programme by Ant Financial (Alipay), also see this article).

Perhaps Wuxi’s trial app will lead the way for other hospitals in China to become more mobile-focused. For now, the Android version of the Wuxi app is available on Huawei and Xiaomi app stores. The iOS version is expected to be available in the Apple Store soon, as is the added option to pay for medical bills through WeChat.

By Gabi Verberg, with contributions by Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

Gabi Verberg is a Business graduate from the University of Amsterdam who has worked and studied in Shanghai and Beijing. She now lives in Amsterdam and works as a part-time translator, with a particular interest in Chinese modern culture and politics.

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1 Comment

1 Comment

  1. Hans van Dijk

    November 2, 2018 at 12:36 am

    I know Wuxi as frontrunner in health care. But I don’t think this APP will solve the problem. The mismatch between hospital capacity and number of patients (90% with simple medical problems) can only be solved by thourough reform of the system. I know experiences in Fujian and there we pilots in Beijing and other cities for booking online. Very limited effect.

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China AI

AI Actress Ad Pulled, Baihaitun Disrupts Shanghai and Cicada Meme Bugs Huawei

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Welcome to China Trend Watch (Week 32–33 | 2026), where I bring you the latest trends, memes, and debates driving conversation across Chinese social media. I’m Manya Koetse, a sinologist specializing in Chinese digital culture.

 


 

🗞️ QUICK SCROLLS

 

📈 Is China’s AI price war over? After a period of offering as much as possible to users at relatively low prices, Chinese AI (LLM) companies are now raising their prices. Last week, DeepSeek – known as the cheapest LLM model around – announced a raise in its API prices, showing that LLM models in China, like food delivery platforms, follow a clear strategy of first attracting users and subsidizing growth, then monetizing once users are locked in.

🐸 “Antibiotic bullfrogs” are a new cause for concern. Bullfrogs sold through e-commerce channels, popularly used in various dishes (like bullfrog hotpot), have been found to contain excessive antibiotic residues after being tested by an independent Shanghai investigation team. Antibiotics are widely used in bullfrog farming.

🌾 A 67-year-old farmer from Anhui ruined 25 acres of crops after following a chatbot’s advice on which pesticides to use. The AI tool recommended a strategy including fomesafen, which killed the farmer’s entire sesame plant crop. Chinese state media highlighted the story as a warning to the growing number of senior citizens who are relying on AI a bit too much.

👁️ A Chinese ad campaign for contact lenses has been taken offline because it starred an AI actress who doesn’t actually have eyes. Last week, I reported on the success of this AI actress, Fang Taozi (方桃子), in the AI micro drama “Laid-Off Girl” (被裁掉的女孩). After a Chinese cosmetic contact-lens brand paid a large sum to feature the actress in its commercial, regulators flagged it because the virtual actress claimed the contact lenses were “comfortable.” Because she doesn’t physically have eyes, this suggests false advertising, and the company could face an additional fine.

🎭 The famous Chinese actor Qin Yan (秦焰) has passed away at the age of 72. The veteran actor was a familiar face on Chinese TV since 1991 and was known for his many roles in TV series like Ruyi’s Royal Love in the Palace, The Knockout, and Joy of Life 2. While fans and colleagues are posting tributes online, the actor’s Baidu (Baike) page has turned black-and-white to mourn his death. The actor suffered from an illness that hasn’t been specified.

Images via Weibo, showing Qin Yan’s press photo on the left and on the right him portraying the role of Eunuch Dai, the corrupt director of the vegetable and food supply department in the popular historical drama series Joy of Life Season 2 (2024).

🏆 China’s animated film Ne Zha 2 was the biggest winner at the 38th Hundred Flower Awards, China’s most prestigious film awards. The movie grossed 15.9 billion yuan ($2.35 billion) and currently ranks as the world’s fifth highest-grossing film, right in between Titanic and Star Wars. Notably, director Jiaozi (real name Yang Yu 杨宇, b. 1980) was absent from the ceremony, as he always is. The director has a strong dislike for pointless socializing. 😂

🕯️ Remembered as a “Communist Warrior” (共产主义战士), the passing of former Chinese Premier and electrical engineer Zhu Rongji (朱镕基) became a top trending topic on Wednesday after an official obituary announced his death. Zhu is mostly remembered for his efforts to help transition from a planned economy to a socialist market economy, including his tax reform implementations, restructuring of state-owned enterprises, and creation of the mass home-ownership market. Zhu died of an illness in Beijing. He was 98 years old.


 

👁️ ZOOMING IN

 

1. Typhoon Baihaitun Brings Record Rainfall to Shanghai

 

Image via Weibo user @粗茶大白饭

Typhoon Baihaitun (白海豚 “White Dolphin”) has been one of the biggest keywords dominating Chinese social media this week as severe weather affected eastern China.

In Shanghai and surrounding areas, the typhoon caused major disruptions on August 9–10 due to strong winds and extreme rainfall. In Xujiahui, nearly 316 mm of rain fell within 24 hours, the highest amount recorded in Shanghai since observations began over 150 years ago. (The highest total was recorded at Lantian Station in Linhai, Taizhou, where rainfall surpassed a staggering 630 mm; that’s like buckets of water simply being poured down from the sky.)

Many roads, homes, and entire parking lots were completely flooded (video on X / Bluesky). Thousands of people were evacuated, flights were canceled, and metro lines were suspended. In some neighborhoods, residents reported that the water had reached all the way up the stairs.

The typhoon coincided with the Monday morning rush. Despite official guidance encouraging working from home, online complaints made it clear that many companies still expected their employees to show up at the office.

Shanghai Disneyland also remained open despite the severe weather. Videos show park visitors riding attractions in the pouring rain, and cast members in costumes needing help to navigate the rain and wind. The happiest place on earth has never looked so sad (see various videos in my thread here on X / Bluesky).

The impact of the typhoon is expected to last until at least Sunday.


 

2. Streisand Effect: Huawei Gets Bugged by Bamboo Cicada Toy

 

If the past week had one soundbite, it would be the rasping, buzzing cicada-like sound you get by spinning the traditional handmade “bamboo cicada” (竹知了 zhúzhīliǎo) wooden toy.

It became a viral sensation after netizens used its sounds to accompany videos of a Huawei event where Chairman Richard Yu (余承东) announced a new car. He described the AITO M9 as “the best SUV under 10 million yuan” (一千万以内最好,没有之一), prompting “wawaa” sounds and cheers from the audience. Soon, a meme was born in which social media users mixed the footage with the toy’s sound – not just because of the audience, but also because of Yu’s distinctive way of speaking.

That cicada toy meme would never have become as big if Huawei’s legal department hadn’t intervened. The company submitted complaints to social media platforms, and videos were removed. But this triggered a chain reaction – when people found the sound was being censored, it blew up in popularity. By now, not only is the sound used everywhere, but the toy itself has become a summer must-have (even though its origins are contested – some say it’s traditionally Japanese and not Chinese at all).

The American term “Streisand Effect” (in Chinese: 史翠珊效应 Shǐcuìshān xiàoyìng) has been used online to describe how Huawei’s reaction backfired.

The response by Huawei – or, more precisely, HIMA, the company’s smart-vehicle alliance brand – was criticized not only by netizens but also by official voices. The official account of Zhejiang Province was among many posting critiques, saying that “the stronger a company is, the greater its capacity to accept discussion” – in other words, calling Huawei weak for its reaction.

This makes it one of those rare moments when, especially when it’s about censorship, official and grassroots voices seem to agree, for once, on the limits of the kind of content that should and should not be controlled. In this way, the cicada sound has come to represent something much more than mocking Huawei, with netizens protecting their rights to criticize & ridicule China’s most powerful business players.


 

3. Japanese K-Pop Fan’s Death Shows Dark Side of Fan Culture

 

Miki Chan on the right, posing together with ENHYPEN group member NI-KI. Image via Weibo.

A tragic suicide livestreamed on TikTok became a trending topic across Chinese platforms over the past week, sparking discussions about toxic fan cultures and online bullying.

The 26-year-old Japanese K-pop influencer Mina Chan experienced an acute mental health crisis while livestreaming from her home in Seoul on August 5. This happened after she suffered weeks of severe online bullying stemming from an incident at the US concert of her favorite pop group, the boy band ENHYPEN.

During the concert, Mina tried to give sunflowers to her favorite singer, Nishimura Riki, better known as NI-KI, by throwing them onto the stage. When another group member picked them up instead, she appeared upset. When NI-KI later criticized fans for seeking personal attention rather than enjoying the concert, many fans felt he was referring to Mina.

In the following weeks, Mina received so much online harassment, doxxing, and hate that she first apologized on X and withdrew from the fan club before eventually broadcasting her final livestream, in which she died by hanging. Mean comments continued throughout the livestream.

Online discussions in China have largely framed the incident in terms of online aggression (网暴, wǎngbào) and problematic fan circles (饭圈, fànquān). Although Mina was a Japanese fan of a South Korean band, K-pop fandom is also enormous in China.

Both online aggression and toxic fan culture have been repeatedly targeted by Chinese cyberspace authorities in recent years, undoubtedly contributing to greater public awareness of these problems. Against this backdrop, Mina’s death has prompted widespread calls to end online bullying, while thousands of Chinese netizens have expressed their sorrow over the young woman’s death.

Notably, just one day before Mina’s livestream, American celebrity blogger Perez Hilton became a global trending topic after self-harming during a TikTok livestream that remained online for approximately fifteen minutes, allowing a large audience to watch the disturbing events unfold – similar to what happened with Mina’s livestream. In the United States, the incident sparked further discussion about platform moderation and TikTok’s failure to end livestreams quickly when signs of self-harm or an acute mental health crisis emerge.


 

📱ON MY FEED

 

This post reads:

China Southern, what on earth are you doing? I gulped it all down, only to realize it wasn’t grape juice, it was prune juice!!! This is the first time I’ve seen such a long, never-ending line of people waiting to use the restroom on a plane; the prize pool just kept growing.
Do you have any idea how much I suffered? #InFlightMeal #ChinaSouthern #PruneJuice

After passengers on a China Southern Airlines flight from Wuhan to Urumqi were served prune juice with their meal, the queues for the plane’s only two toilets kept growing as dozens of passengers felt the high urge to go.

One other review said:

What were you thinking, serving prune juice? China Southern, please answer me. You nearly made me shit myself.”


 

🔗 SEEN ELSEWHERE

 

🔹 “Grandma Economy” (“姥姥经济”) fills a void for urban Chinese Gen Z and millennial consumers who are increasingly projecting their nostalgia for the warmth of grandmothers onto the brands they buy, the content they consume, and the creators they follow. Read at Baiguan / by Amber Zhang.

🔹 Toddler twins are at the center of a very messy custody case involving a surrogate mother from Florida and a Chinese father who might never be allowed to enter the US. Born in November 2024, the twins are biologically not connected to the surrogate mother, but after the Chinese legal father never came to collect them, she and her husband want to adopt them. A new Florida law has now placed the case at the center of conservative outrage over Chinese parents allegedly exploiting the state’s lax surrogacy rules. Read at Wall Street Journal / by Katherine Long.

🔹 A Chinese state media correspondent has been accused of being a spy by the Czech Security Information Service, which identified Yang as an operative of China’s Ministry of State Security, alleging he used his cover as a journalist to collect compromising information on Czech politicians, particularly those supportive of closer ties with Taiwan. Read at Reporters Without Borders.

🔹 “What I feared to be my lifelong search has unexpectedly come to an end. Yesterday, I got a message from my family searcher in China on WeChat that I have a positive DNA match with my biological parents.” In late 2024, I wrote about how the Dutch adoptee Fengli Bottema had come to China in search of her biological family after she was left in front of an Anhui police station as a baby back in 2001. There’s now an update to her story, which echoes that of thousands of Chinese girls adopted abroad. Her search has finally come to an end. Read Fengli’s Instagram post here.


 
That’s a wrap. Have a good rest of your week, and stay cool as temperatures are still soaring in many parts of China, Europe, the US, and beyond.

If you find these newsletters useful, a like or share is always greatly appreciated.

Best,

Manya

Thanks to Miranda Barnes for helping me curate topics for this edition.


Eye on Digital China, by Manya Koetse, is co-published on Substack and What’s on Weibo. Both feature the same new content — so you can read and subscribe wherever you prefer. Substack offers community features, while What’s on Weibo provides full archive access. If you’re already subscribed and want to switch platforms, just get in touch for help. If you no longer wish to receive these newsletters, or are receiving duplicate editions, you can unsubscribe at any time.

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China Digital

How Chinese AI Videos Turned Foreigners into Villains

How viral AI videos turn racialized outsiders into threats and violent Chinese heroes into defenders of social order, China’s first nationally broadcast AI drama, and why a newspaper is being sold for 50 times its original price.

Manya Koetse

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Welcome to China Trend Watch (Week 30–33 | 2026), where I bring you the latest trends, memes, and debates driving conversation across Chinese social media. Subscribe here to receive future editions.

 

Over the past few weeks, a noteworthy amount of AI-related news has been trending on Chinese social media, which is reflected in this week’s edition.

Now that AI has entered every corner of media consumption and online life, related discussions seem…

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