China Digital

The Sanlitun Stabbing & Uniqlo’s Marketing Nightmare

Published

4 years ago

August 13, 2015

It is turning out to be a tough year for the marketing department of Uniqlo, the large Japanese retail store for casual wear. After the infamous Uniqlo sex tape and slumping sales, a woman was stabbed in front of the Beijing flagship store today, once again tying the name of ‘Uniqlo’ to news events it does not want to be associated with.

The violent stabbing of a woman outside the Uniqlo flagship store in Beijing’s Sanlitun quickly became trending news today on China’s social media (on Weixin more so than on Weibo, where some news concerning this incident was censored).

A Chinese man, who is said to be a 25 year-old from Jilin province, was seen walking around with a sword, stabbing the woman right before the entrance of Uniqlo. Bystander pictures show a foreign man kneeling by the woman to help her until the ambulance arrives. Both the man and the woman were injured. As confirmed by The Beijinger, the man is a French national, and the woman is his wife. They were taken to the hospital shortly after the incident, where the female died of her injuries. The attacker has been arrested and the case is now under investigation.

A bystander shot a video shortly after the stabbing (warning: extremely disturbing content), which shows the stabbed woman lying on the streets, while the attacker is still pacing in front of Uniqlo with his sword.

The horrific event is linked to the name of Uniqlo (优衣库) on social media, as it is the scene of the incident. Uniqlo Beijing is located at Sanlitun The Village, a well-known shopping area near the embassy district, where thousands of people pass by every day.

‘Uniqlo’ also became a hashtag and buzzword on Weibo in July of this year, when a video went viral of a man and woman having sex in one of the fitting rooms of the Sanlitun Uniqlo store (read more). Although it was initially suggested that Uniqlo had something to do with the sex tape, the brand strongly denied having any links to it.

The Japanese clothing retailer surely is an unlikely place to record such a video, as it is a very casual brand, also known as somewhat ‘boring’. It is a store known for its folding umbrellas, Mickey Mouse t-shirts and white socks. It is where Japanese schoolkids go to buy the right blue sweater to match their uniforms; a reliable and low-priced store with clothes that can be worn by all, with a Rainbow Care Bears top to match those basic jeans.

Tadashi Yanai, founder of Uniqlo, said he was “disgusted” by the video of the couple having sex in Uniqlo.

Uniqlo has been around for quite some time. In 1994, the chain already had 100 stores in Japan. It has now expanded to 840 stores in Japan and 1170 outside of Japan, with Uniqlo being a visible brand in the main shopping areas from Tokyo to Beijing to New York.

Although the sex video might have given Uniqlo a lot of media attention, it is likely to affect its reputable brand name in the long run.

After the incident, many people came to Sanlitun Uniqlo to take a picture of themselves in front of the store. Uniqlo now no longer allows people to take selfies in front of the store, as was reported by Sina News.

In terms of sales, Uniqlo has also not been doing too well this summer, as sales within Japan have gone down for the second straight month.

The tragic stabbing on August 13 has added to Uniqlo’s bad summer of 2015.

Searching for the name ‘Uniqlo’ on Weibo, Baidu, Twitter or Google now results in news about the fatal stabbing, dropping sales, the illegal sex video and its aftermath. A marketing nightmare for Uniqlo, because shocking images of a crime scene or porn shoot do not exactly match up with a place where one would go to buy that Rainbow Care Bears tank top.

– By Manya Koetse
Follow @WhatsOnWeibo

[box] This is Weiblog: the What’s on Weibo short-blog section. Brief daily updates on our blog and what is currently trending on China’s biggest social media.[/box]

China Digital

TikTok’s In-Video Search Function (And How to Activate It)

TikTok shows a glimpse of what in-video search is going to look like in the future.

Published

4 weeks ago

September 24, 2019

Manya Koetse

What is TikTok’s new in-video search function and how to activate it?

Twitter’s most awesome WeChat guru Matthew Brennan recently posted about an “in-video search function” launched in the Chinese social video app TikTok (抖音). (Click here to read about the difference between the Chinese and overseas version of TikTok).

As shown in a video posted by Brennan, the function allows TikTok users to select the face or clothes of a person appearing in a short video to search for other videos or images containing the same person or clothes.

Chinese TikTok now has in-video search. Search someone's face to find more videos of them. Search in-video products or clothes and buy directly #抖音 pic.twitter.com/RBcIqnOBgN
— Matthew Brennan (@mbrennanchina) September 23, 2019

The ‘vision search’ is a powerful new function within the super popular app.

The idea is that it becomes easier than ever for Tiktok users to find (and buy!) a piece of clothing, that perfect handbag, or even a snack featured in a video.

It also helps users to quickly find other videos in which an online celebrity appears. The function ultimately is an additional feature that keeps users scrolling and shopping within the app – increasing app traffic – as long as possible.

On September 16, Chinese media reported about the function as a “powerful” new tool that greatly strengthens the functionality of the popular short video app.

The function might not immediately seem completely new to Chinese app users; like Google Image Search, Baidu and Taobao also have similar functions (百度识图, 淘宝识图).

On e-commerce platform Taobao, for example, you can take a photo of an item you want (e.g. a certain snack as in example below) and Taobao will try to find the exact same product and list the online stores where you can buy it.

But TikTok’s in-video search function is on a whole new level; it does not require users to scan or upload a photo at all. It gives an indication of what visual search will be like in the future.

Whatever video comes by in your TikTok stream, you only need to click the “search” function (识图), select the part of the video you want to search for (you can drag the square from area to area), and TikTok will find the product or face you’re looking for – as long as there are comparable products/faces (it does so very fast).

Very much like Taobao, TikTok will recommend various (in-app) online stores where the product can be purchased.

Want to try out the function? For now, it only works in the Chinese version of the app and is still in the ‘testing phase’ and does not work with all videos.

Make sure you have an updated version of TikTok.

1. Go to “me” (我) page within TikTok
2. Tick the three lines in the top right corner
3. Go to the last option in the sidebar menu titled “lab” (实验室)
4. Activate the function (image below).

So now if you spot a dress you like and would like to buy, press the ‘search’ button on the right of a video, select the dress, and TikTok becomes like your personal shopping assistant looking for similar dresses for you.

Tiktok makes shopping supereasy.

This really makes online shopping more addictive than ever, and also makes it more difficult for people in online videos to hide where they bought their clothing, or what other videos they are in.

Read more about Tiktok here.
Read more about Chinese apps here.

By Manya Koetse

Follow @whatsonweibo

Spotted a mistake or want to add something? Please let us know in comments below or email us.

China Digital

Didi Riders Can Now Have “Verified Party Members” Drive Them Around

Party-building 3.0? Didi has got it covered.

Published

1 month ago

September 20, 2019

Manya Koetse

First published September 20, 2019

This is Party-building in the new era: Didi now allows users of its Premier Car Service to let a verified Party member drive them to their destination.

On September 20, as the People’s Republic of China is nearing its 70th-anniversary celebrations, the country’s most popular taxi-hailing app Didi published an article on Weibo and WeChat explaining its verified Party Member Driver Program.

Recently, riders in Beijing may have noticed something different at Didi’s Premier Car service, which is called “Licheng” 礼橙专车 since June of last year.

Thanks to Didi’s “Red Flag Steering Wheel” program, spotting a ride hailing CCP member has never been this easy. pic.twitter.com/DuHghtE8xu
— 王博源 Wang Boyuan (@thisboyuan) September 20, 2019

Some of Licheng’s drivers now have a red background to their profile photos accompanied by a Communist Party emblem. Upon clicking the profile of these drivers, customers will see that this driver is a Party Member Driver (“党员司机”) – meaning that the Didi driver’s status as a Party member has been verified through Didi’s “Red Flag Steering Wheel” program (红旗方向盘项目) that was set up in November 2018.

Didi’s “Red Flag Steering Wheel” program (红旗方向盘项目) that was set up in November 2018. Image via Guancha.

Didi writes that these drivers can also be identified as Party members through the red sticker on the dashboard at the passenger side, which literally says “Party member driver.”

The article explains that the recent project is an effort to contribute to China’s Party-building in the digital era, and that Didi aims to establish a Party member community within its company.

This car is driven by a Party member (image via Didi/Weibo).

The company is apparently planning to make this community a lively one, as it promises to provide online and offline activities that will help these drivers stay up to date with the latest developments within the Party, and that will increase their “Party awareness.”

Starting this month, Didi will reportedly also offer “patriotic classes” to all of its drivers via its online classroom program.

China has more than 88 million Party members. Party membership does not come overnight; those who want to become a Communist Party member need to attend Party courses, pass written tests, be recommended by other members, and pass a screening (read more here).

As for now, riders cannot manually pick to have a Party member as their driver; a nearby driver will be automatically selected when they order a car – if it is a Party member, they will know straight away from the driver’s profile.

For now, Didi has set up “mobile Party branches” in Beijing, Shanghai, Shenzhen, and a number of other cities.

On Weibo, some see the initiative as a marketing move from Didi’s side. “If you hear the driver is a Party member, you know it’s reliable. It’s a good thing.”

The past year was a tough year for Didi, after the murders of two young women by their Didi driver made national headlines, causing outrage and concerns about customer’s safety when hailing a car through the Didi company.

By Manya Koetse

Follow @whatsonweibo

Spotted a mistake or want to add something? Please let us know in comments below or email us.