SubscribeLog in
Connect with us

China Brands & Marketing

Editorial: Behind SK-II’s China’s “Change Destiny” Campaign

Some call the recent ad campaign of skincare brand SK-II hypocritical. Is it?

Manya Koetse

Published

on

The ad campaign of skin care brand SK-II has been all over the news, both in and outside China, since it was launched on April 7 – triggering much discussion on the phenomenon of China’s ‘leftover women’ and the ad itself, with some calling it ‘hypocritical’. But is it?

Japanese skin care brand SK-II has caused quite a stir in China with its latest ad campaign that focuses on unmarried women over the age of 25 in China, who have been labeled ‘leftover women’ by Chinese media for years. The video, that is part of the brand’s worldwide ‘Change Destiny’ campaign, has been watched over 10 million times within ten days of its release.

 

“A wrinkled past in China”

 

It’s not the first time SK-II has caused commotion in China, where the brand has a somewhat of a wrinkled past. In 2005, the company was suspected of deceiving consumers with its anti-wrinkle products, according to Chinese state media. Even before this news, Chinese netizens were already calling for a boycott of the Japanese SK-II in 2004.

In 2006, SK-II producer Procter & Gamble (宝洁) stopped the import of all SK-II products in China after the use of banned substances was detected by Chinese inspectors, followed by much controversy and media attention. According to an 2006 Ad Age article, the manufacturer defended the chemicals in SK-II as the same traces were found in other comparable products by companies such as Lancome or Estee Lauder – yet they suffered no consequences in their China sales. This left some industry observers wondering whether or not the brand was purposely picked on by the Chinese government for its Japanese origin, linking it to anti-Japanese sentiment that has existed in China since World War II.

A decade later, SK-II has launched its major ‘Change Destiny’ (#改写命运#) brand campaign that features, according to the brand: “(..) strong and independent women who have chosen to pursue their dreams instead of being pressured into marrying for the sake of it” (SK-II website).

sk2missionSK-II ‘change destiny’ campaign. See the video here.

 

“I won’t be happy if I marry for the sake of marrying”

 

The company chose the successful Swedish ad company Fordman & Bodenfors to produce their campaign video. This ad agency also produced the video for H&M’s world recycle week featuring MIA, that received nearly a million views on Youtube within a week after its release.

The SK-II 4-minute-video titled ‘Marriage Market Takeover‘ features several unmarried Chinese women who talk about the pressure they experience from their family and society at large to get married, and the stigmatization they face for being single.

pressurewhatsonweibo

Different short scenes where unmarried Chinese women tell how they are stigmatized.
(1) “You are a leftover woman”, (2) “You become a subject people talk about”, (3) “And you get so much social pressure”.

 
After talking about their current situation, the women go to a so-called ‘marriage market’ – a well-known event in China that is generally held on Sundays in urban parks. This is a place where parents stand with ‘ads’ that tell the age, profession, income, and other details about their son or daughter, in the hopes of finding a suitable match for them.

wallofadsShot of the ‘marriage market’ in th Shanghai Park in the video.

Instead of coming to the market in search of a partner, they come there to see their own ‘ad’. The park in Shanghai where the ‘marriage market’ is normally held now has a wall of ads that are likely placed there for the SK-II campaign film. These ‘ads’ show the portraits of the different women, with an accompanying text saying things like: “I won’t be happy if I marry for the sake of marrying”.

the ads

(1) “I don’t want to get married just for the sake of marriage, I won’t live happily that way.” (2) “I will be happy, confident, and have good life.” (3) “I have a great career and there is another term called ‘power women’.

 
Their parents then arrive at the market and see their daughter’s picture and read her message to them. They are seemingly moved, and then express their understanding for their daughter’s situation.

parentsreactionwhatsonweibo

The parents respond to the ads by hugging their daughter. (1) “Being independent is a great lifestyle and it’s the life I want.” (2) Mum says: “I will always support you!” (3) Mum says: “The ‘leftover women’ are outstanding!”

 

“There is a word for advertising like this, and that word is ‘hypocrisy’.”

 

The SK-II campaign video proved to be a huge success – it had already hit 1.2 million views on Youku within the first day of launching. The reactions on Chinese social media were overall very positive, as mainly female netizens recognized their own experiences in the video. Some exemplary netizens’ reactions were: “Whether I’m married or not is nobody’s business,” or: “I won’t stop pursuing my dreams because of pressure from society,” and: “Marriage is about feeling, not about age.”

But the ad also had critics. Although women’s rights activist Zheng Churan generally welcomed the ad despite its commercial motives, she did criticize how it focused on the stereotype of the “leftover woman”, ignoring “the struggles of poor, less-educated women”. As she said: “We only see white-collar, elite women in this ad, but an 18-year-old factory girl pressed into marriage still has no voice” (Japan Times).

State media outlet Xinhua news quoted online female writer Gu Yingying saying that the ad “splashes a bottle of dirty water onto (women’s) independence and confidence”, and that it was “full of sentiments of depression and messages about society’s intolerance and conservatism”.

China’s state broadcaster CCTV reported on the video being “welcomed across China”, but also called it an ad for “pro-singledom”.

Outside the China media sphere, Quartz writer Annalisa Merelli responded to the campaign with an article titled “Another viral ad tries to “empower” women while selling them products to look young forever“. In this article, Merelli writes: “There is a word for advertising like this, and that word is “hypocrisy”. To this, she adds:

No matter the amount of moving music and public displays of support, there is simply no way a beauty brand should be able to both profit from a growing huge market ($191.7 billion projected globally for anti-aging alone) that feeds off the idea that you look too dark-skinned and too old, and also play fairy godmother of female empowerment” (Quartz, April 12).

 

“The exclusion of the ’18-year-old factory girl’ is understandable: she is not SK-II’s target audience.”

 

But how ‘hypocritical’ is this ad for addressing China’s ‘leftover women’ phenomenon while having commercial interests? First, the brand does not hide the video’s commercial aspect. On the contrary, the SK-II brand logo is clearly marked in the ad and the video was released from official SK-II channels. Second, the women represented in the video are the brand’s intended consumers. Within China, it’s mostly the highly educated and urban women who buy SK-II kinds of brands and suffer pressure from society for being unmarried- in that way, there simply and very apparently is a way that a beauty brand can profit from a huge market while encouraging their “female empowerment”.

The exclusion of the ’18-year-old factory girl’ is understandable from a commercial perspective: she is not SK-II’s target audience. An SK-II moisturizer currently is priced around 1370 RMB (±211 US$) on Tmall. According to China Labour Bulletin, the minimum wages in China vary across China, from 850 RMB per month (131 US$ )to 2030 RMB (313 US$). SK-II products simply are an unattainable luxury for many women in China, except for those women who generally have a solid educational background, a blossoming career, and the access to high-end stores that sell SK-II – which are often the same women facing the ‘leftover’ pressure.

Commercial motives aside, the pressure China’s unmarried women suffer is real. About 80% of China’s bachelorettes over the age of 24 experience pressure by their families to get married, whilst a Zhenai survey pointed out that 50% of Chinese men think women are already ‘leftover’ when they are unmarried by the age of 25.

The pressure, being both familial and societal, comes from all angles. Parents, coming from a completely different generation, often lack the understanding that their daughter is waiting for ‘the one’. As the dad in the video says: “In our days, matchmaking was simple: you got matched, you got married.” They then suffer extra pressure because those born after 1978 were children of China’s one-child policy, which means they are often their parents’ only child able to give them a grandchild.

In society at large, the pressure is also double-faced. Besides deeply-rooted Confucian ideas about respecting one’s parents by getting married and fulfilling one’s role as “good wife and wise mother”, there is also an existing unbalance in male/female ratio. With millions of men left without an eligible partner and an aging China, there is ample societal need for single women to settle down and get married – which makes being ‘leftover’ all the more difficult. The fact that there are Chinese writers and academics calling on women to set some of their personal happiness aside to get married “for the country and for society” does not make things easier.

 

“By choosing the ‘leftover’ issue and turning it into a positive message, SK-II has rebranded itself in the PRC as a progressive and empowering brand name.”

 

SK-II was not hypocritical in being a commercial company releasing an empowering message, nor is the pressure on women it pictures unrealistic. The parents’ swift transformation after seeing their daughter’s ad, however, could be said to be somewhat starry-eyed; their sudden understanding for their daughter’s situation is unlikely to change traditional perceptions on China’s unmarried women overnight. This does not make SK-II hypocritical; it just makes the video the commercial that it is. Luxury brands are supposed to give consumers a mental connection to positivity, confidence, and bright possibilities; not leave us pessimistic about the future.

The brand’s choice for the topic of ‘leftover women’ is a strategic one. SK-II had to make up for some of its wrinkled past in China. The consumers it mainly needs to win over are also the women who often face pressure in everyday China. By choosing the ‘leftover’ issue and turning it into a positive message, SK-II has rebranded itself in the PRC as a progressive and empowering brand name. It also profits from one of the world’s most important markets by doing so. Through this video, SK-II has won the sympathy of an audience of millions who have cash to spend on the luxury items SK-II promotes.

An additional reason why SK-II’s campaign focus is a smart strategic move, is that the phenomenon of ‘leftover women’ is also a popular recurring topic internationally; the struggles of single Chinese women have captured the interest of the mainstream Western media for some years now. The ad campaign therefore went viral both in and outside – killing two birds in one stone.

All in all, Forsman & Bodenfors have done a great job at what they do: SK-II’s brand name is all over the web, the majority of Chinese netizens welcomed the ‘change destiny’ message with open arms, and they have reiterated what the product behind the campaign is all about. After all, who doesn’t want a pressure-free life, a wrinkle-free face, and a happy end to a troubled story?

– By Manya Koetse

©2016 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya Koetse is the founder and editor-in-chief of whatsonweibo.com. She is a writer, public speaker, and researcher (Sinologist, MPhil) on social trends, digital developments, and new media in an ever-changing China, with a focus on Chinese society, pop culture, and gender issues. She shares her love for hotpot on hotpotambassador.com. Contact at manya@whatsonweibo.com, or follow on Twitter.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

China and Covid19

Chinese Tourism Bureau Chiefs Go Viral for Trying Really, Really Hard to Attract More Post-Covid Domestic Tourists

It’s a Culture & Tourism Bureau social media battle: China’s local tourist offices are fighting to go viral to attract more visitors.

Manya Koetse

Published

on

Hoping to attract more domestic tourists in the post-Covid-era, Chinese local government officials are trying really hard to promote their hometowns. Various tourism bureau chiefs from across China are going viral on Weibo, Douyin, and beyond for dressing up in traditional outfits and creating original videos with low to zero budget.

Another local Chinese tourism bureau chief went viral today – it’s an entire trend by itself. Tourist department offices under several local governments in China are trying really hard to promote their hometowns these days in hopes of attracting more domestic tourists in China’s post-Covid era.

Government officials are showing their best side – and their most creative one – on social media to convince tourists to visit their region. In doing so, these local bureau chiefs have been attracting online attention for appearing in promo videos in various creative ways (#为了让你去玩儿文旅局长们能有多拼#).

Since early 2020, China’s tourism industry has been heavily impacted by the pandemic and China’s strict Covid measures and lockdowns. At various moments during the pandemic, China’s domestic tourism saw an increase in holiday bookings as tourists still wanted to travel but could not easily travel abroad.

Now that China has lifted blockades on foreign travel, the post-zero-Covid itch to travel is back in full swing. As travel to other countries is seeing a boom again (while tourist visas to mainland China are still halted), local tourist offices are doing all they can with a minimal budget to encourage domestic travel to their lovely hometowns.

The trend of China’s tourist bureau chiefs finding innovative ways to promote their regions or towns via social media has been going on for some time already, but it wasn’t until recently that they really gained nationwide attention for their efforts.

The recent viral trend is not only generating more attention for the specific towns and regions promoted in the videos, it is also bringing more recognition for the drive of China’s Culture & Tourism Bureau chiefs – officials who usually rarely get the limelight. Many Chinese netizens agree that it must take a lot of talent and creativity to become a local tourism bureau chief nowadays.

 

1. TOURISM BUREAU DIRECTOR OF ZHAOSU COUNTY (XINJIANG)


Riding a horse through a windy snowy country, He Jiaolong (贺娇龙) was the first local official to feature in a social media video to promote the Yili region. The video of the vice-county head of Zhaosu, all dressed up, went viral in the winter of 2020.

Chief He later told reporters that she did not expect the video to go as viral as it did. According to Shine, He Jiaolong said: “I invited two horse lovers to help us promote local tourism on social media. We borrowed the costume from a local art troupe. They posted my horse-riding videos on Douyin and received enthusiastic responses.”

A ‘behind the scenes’ video later published on Douyin showed He falling over and battling the cold during the filming, only making the local official more popular for her dedication.

 

2. TOURISM BUREAU DIRECTOR OF SUIZHOU (HUBEI)


In October of 2022, Xie Wei (解伟), director of the Suizhou Municipal Bureau of Culture and Tourism in Hubei province, made headlines for his performance in videos produced and directed by himself.

As reported by South China Post, Xie made the videos himself because the local tourism bureau did not have the budget for a professional production. Although the videos made by Xie went viral, they also received some criticism because of how Xie was role-playing and dressing up as an ancient knight.

Nevertheless, Xie Wei did breathe new life into this creative approach to destination marketing, inspiring other Culture and Tourism Bureaus across China to take a similar social media strategy and join on the battleground to win over the hearts of domestic travelers.

 

3. TOURISM BUREAU DIRECTOR OF TIBETAN AUTONOMOUS PREFECTURE


In February of 2023, it was the bureau chief of the Garzê Tibetan Autonomous Prefecture Tourism Office, Liu Hong (@甘孜刘洪), who went viral with various videos featuring him in traditional clothing, which earned him the nickname of “most handsome bureau chief” (“最帅局长”).

It was not the first time for Liu to star in his own tourism promotion video, as there was another video in 2022 in which he also did some cosplay to promote the Garze region (Sichuan).

Liu Hong is now known as one of China’s “celebrity tourism bureau chiefs” (网红文旅局长). The videos actually helped to promote the region but also turned Liu into a celebrity.

 

4. TOURISM BUREAU DIRECTOR OF DAWU COUNTY (SICHUAN)

On February 10 of 2023, it was the Cultural Tourism Bureau chief Jiangze Duoji (@降泽多吉) of Dawu County who professionalized the social media video trend and featured in a super slick 3-minute video with beautfiul shots and a creative idea.

In the intro of the video, Jiangze Duoji speaks English when he talks about his life question of “Who am I?” The video then shows the local official dancing in an astronaut’s costume in Moshi Park, one of the area’s most beautiful scenic spots that will make you feel like you’re in outer space.

The local official is then dressed as a Tang emperor at the Daowu dwellings, moves on to be a an old painter in the Yuke grasslands and King Gasar while galloping over the Longdeng prairie.

The video did not just go viral, it was also promoted by several state media outlets, making it among the most famous videos in this list. It’s also on Youtube here.

 

5. TOURISM BUREAU DIRECTOR OF TAHE COUNTY (HEILONGJIANG)

On February 27, the Heilongjiang Tahe Culture and Tourism Bureau (Daxing’anling prefecture) released a video in which a team of 34 people simulated a rocket launch in the snow.

Du Bo (都波), director of the Tahe County Bureau of Culture and Tourism, told reporters that the decision to shoot the video like this was made during lunch, with the position plan drawn out on a napkin.

With this original video, the local tourist office literally took the social media battle to another level (#塔河县文旅局长卷出新高度#). But Du Bo also stated that other tourist offices in China should not hold back and be scared to join the social media battle, saying they were all in this together to recover China’s domestic tourism industry (“不要怕卷,这种卷是一件好事,大家凝聚在一起,共同期待文旅行业的复苏”).

The tourist office also released a second video that gained popularity online, featuring a ‘snow queen’ in beautiful snowy landscape.

 

6. TOURISM BUREAU DIRECTOR OF MEISHAN (SICHUAN)


This video, which premiered late February of 2023, is also professionally made, with the Meishan Tourism Office taking the video trend very seriously.

The bureau chief demonstrates the beauty of kung fu in this short film, which also received many thumbs up on social media (#文旅局长用功夫带你游眉山#).

 

7. TOURISM BUREAU DIRECTOR OF GAOPING (SHANXI)


On March 7, a video from the tourist office in Gaoping, a county-level city in Shanxi’s Jincheng, also went viral on Chinese social media as “yet another tourist office chief joining the war” (#又一文旅局长申请出战#).

The video shows the local tourist bureau chief “going to war” in traditional costume to promote Gaoping as the hometown of Emperor Yan (#文旅局长戏服代言炎帝故里#).

 

8: TOURISM BUREAU DIRECTOR OF HUANGGANG (HUBEI)

The video posted on social media ‘on behalf of’ the Tourism Bureau of Huanggang, Hubei, also attracted a lot of attention online since many people believed the cosplaying bureau chief had suddenly turned into a handsome young idol.

It later turned out that this video was actually not an official one and was posted on social media without the permission of the tourist office by enthusiastic locals.

 

9. TOURISM BUREAU DEPUTY DIRECTOR OF SUQIAN (JIANGSU)


The hashtag is “Jiangsu’s Culture and Tourist Office Bureau Chief Joins the Battle” (#江苏文旅局长卷起来了#). Liu Bing (刘冰), the deputy director of the Tourism and Culture Bureau in Suqian, Jiangsu, is another local official who is going viral these days for his appearance in a self-produced promo video on social media (#江苏一文旅局长变装项羽代言家乡#).

In the video, Liu Bing is dressed as Xiang Yu (项羽), Hegemon-King of Western Chu, to endorse Suqian tourism. Suqian is the hometown of Xiang Yu (232–202 BC), who is considered one of the greatest military leaders in ancient China.

Although Suqian is one of the later Tourism Bureau hypes to join the hype, the video – published on March 9 – is still welcomed by netizens and is actually putting some pressure on other Chinese cities and regions to come up with their own videos featuring their own historical local heroes.

 

10. TOURISM BUREAU STAFF OF FUJIAN



 

Fujian might be a bit late in “going to war” and joining the social media battle between the Chinese Tourism and Culture Bureau chiefs, its new video (March 9) obviously took a lot of effort, as it features different members of staff in various tourist spots in Fujian province.

The hashtag “Fujian Culture and Tourism Bureau Joins the Battle” (#福建的文旅局长卷起来了#) circulated on Thursday, attracting nearly five million views on Weibo in one day.

 
By Manya Koetse 
with contributions by Miranda Barnes


 

Get the story behind the hashtag. Subscribe to What’s on Weibo here to receive our newsletter and get access to our latest articles:

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2023 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Continue Reading

China Brands & Marketing

Haidilao No Longer Allows Customers to Bring Their Own Food

While Haidilao is banning its bring-your-own-food option, customers can still bring their own drinks.

Manya Koetse

Published

on

It was listed as one of the most popular topics on Weibo on Thursday, February 23: Chinese hotpot chain Haidilao bans customers from bringing their own food (#海底捞禁止自带菜#).

Starting from Feb. 21, 2023, the popular hotpot restaurant strictly enforces its policy of not allowing guests to bring outside food.

Previously, some Haidilao locations did allow customers to bring small amounts of their own food or ingredients, as long as they would sign a waiver. Haidilao stated that the recent ban on bringing in own food is in line with the restaurant’s food management and safety policies.

Haidilao has hundreds of restaurants across China, and people often line up to get a table. Dining at Haidilao is known to be an experience in itself, as the hospitality of Haidilao staff is widely praised; staff members are thoroughly trained to give customers the best possible service. Throughout the years, the chain has introduced many new concepts to enhance customer experience.

Haidilao is all about hotpot, where you put fresh ingredients in a big pot filled with simmering broth. The pot is placed in the middle of the table, accompanied by plates of various meats, vegetables, noodles, condiments, dipping sauces, etc. The ingredients are to be cooked in the broth – Haidilao offers many different options from spicy to mild -and then taken out and dipped into the chosen sauce before eating. Because of this dining style, it would be relatively easy for people to bring their own ingredients as they could just cook them at the table.

Although most commenters on Weibo think it is only reasonable for Haidilao to prohibit people from bringing in their own food, there are still many discussions about the topic. On Thursday night, the topic had over 260 million views on Weibo. By Friday, the hashtag had over 420 million clicks.

The most recurring comments are from those people who did not know that it was previously allowed to bring some of your own food. They wonder why people would do that in the first place. “If you go out for hotpot and bring your own food, why would you not just have hotpot at home?”

Haidilao’s ‘bring your own food’ option was reportedly introduced in 2017 as part of the restaurant’s ‘customer always comes first’ marketing concept, allowing people to bring an ingredient or dish they especially liked to the restaurant.

Some people say they appreciated the option. One commenter posted a photo showing how they brought their own seafood to Haidilao, writing: “Bringing your own food can be so delicious (..), we did it and we still ordered from the restaurant. They made us sign a waiver.”

Another Weibo user (@王铜根) wrote: “I’ve been going to Haidilao for many years and only this year did I bring my own food on two occasions. Once, I bought a very nice beef at the supermarket but I was afraid it was going to thaw on my way home and then I realized I could bring my own food to Haidilao and I went and ate it there. While I was eating it, I thought, Haidilao is so amazing, I vowed that I’d always support them.”

Over a year ago, Haidilao announced that it was closing about 300 of its restaurants which had been doing worse than expected.

Haidilao suffered because of Covid and local lockdowns. Due to the restaurant’s increased labor costs, its menu prices went up, much to the dismay of many netizens, who already thought the prices at Haidilao were steep before the pandemic. In October of 2021, the story of a Haidilao customer in Zhengzhou discovering that the 200 grams of tripe he ordered for 72rmb ($11) was actually only 138 grams also went viral on Weibo, stirring discussions on the Haidilao menu prices.

While Haidilao’s choice to ban its bring-your-own-food option could be a strategic business choice, it also could have other motives related to marketing and legal reasons. (Also read our story on this scammer pretending to find coackroaces in his hotpot to get money from Haidilao.)

Haidilao still allows customers to bring their own beverages to the restaurant.

Read more about Haidilao.

By Manya Koetse 

Featured image via weibo @咚咚东_ddd

 

Get the story behind the hashtag. Subscribe to What’s on Weibo here to receive our newsletter and get access to our latest articles:

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2023 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Continue Reading

Popular Reads