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Chinese Netizens Discuss: “Do You Say ‘Thank You’ to the Food Delivery Man?”

To say thank you or not to say thank you, that’s the question.

Gabi Verberg

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For many people in China’s urban areas, the food delivery people have become part of their day to day lives, but does that mean that you are supposed to thank them, or not?

There are not too many people whose dream job it is to work long shifts, going out in hot summers and cold winters, to make sure people get the food they ordered as fast as possible. Nevertheless, there are a few million Chinese on the road every day, going through congested traffic and bad weather, to deliver customer orders on time. It should be enough to receive a simple ‘thank you,’ but Chinese netizens do not seem to agree on the subject.

Recently, the topic of whether or not to thank the food delivery person for delivering an order became a trending topic on Chinese social media platform Weibo, where the hashtag “Do We Need to Thank the Delivery Man” (#该不该跟外卖员说谢谢#) generated over 430 million views and triggered nearly 110.0000 reactions.

The discussions started because of a post by Weibo-user Lanxi (阑夕), who publicly responded to the 2018 annual courier employment report by Meituan (2018外卖骑手就业报告). Meituan Dianping is a major Chinese food delivery service, that has some 380 million users. On his Weibo account, Lanxi wrote:

At the end of the year, Meituan sent a questionnaire to 120.000 of its couriers, asking them what they would want to say to their customers. The three things that scored highest were: (1) Please answer your phone in time, (2) please provide the accurate delivery address, (3) please say thank you when accepting the delivery.”[1]

The post continued with Lanxi writing that he also had something to say to the food delivery man: (1) Please don’t spill soup in my delivery bag. (2) Please don’t spill soup in my delivery bag. (3) Please don’t spill soup in my delivery bag.”

The “thank you debate” soon blew up on social media, with many commenters arguing that saying ‘thank you’ is just basic manners.

One popular reaction on Weibo read: “We should respect every profession. Thanking somebody won’t kill you, it just shows you have good manners.” Another typical comment on Weibo said: “Saying thank you is not an obligation, saying thank you is the way I was brought up.”

But there were also many commenters who feel that personally thanking the deliverymen is unnecessary, arguing that customers pay for this service and that it is their duty to deliver the food (on time), not a favor they are doing you.

“I am paying the deliveryman, so what do I have to thank him or her for? You don’t thank your boss every time you get your salary, do you?”, one Weibo user responded.

“I’d be willing to say thank you,” another commenter wrote: “But not if you tell me to say thank you.”

“My brother always says ‘thank you’ to them, but I don’t. I feel like they are just completing their job, and I don’t feel like interacting with them.”

Other commenters say it depends on the attitude and service of the delivery person; if the delivered soup has been spilled, or if they are very late in delivering, they feel they do not need to thank them.

Being a delivery person is not an easy job. In the past couple of months, two stories of Chinese deliverymen struggling on the job went viral. In one case, a delivery man was filmed being in tears in a shopping mall after an order was canceled for which he had waited for an hour.

In another story, a young delivery guy was caught crying in the pouring rain for over 20 minutes, until an old men came up to him and offered him an umbrella. The young man had allegedly discovered a package was stolen from his delivery cart.

These stories usually lead to online discussions in which people urge others to treat deliverymen with more respect.

In recent years, the Chinese food delivery market has seen staggering growth, with Meituan Waimai (美团外卖) and Ele.me (饿了么) being market leaders. In 2018, Meituan alone employed over 2.7 million food delivery staff, half a million more than the year before.

“It’s just two characters: xie xie [谢谢],” one commenter says about saying ‘thank you’: “What’s the problem with saying them?!”

By Gabi Verberg

[1] After the discussion blew up on social media, the Meituan research report was further inspected by netizens. In the report, it says that the delivery staff’s wish that customers would say “thank you” actually comes in the 8th place of surveyed wishes, not in the third place.

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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Gabi Verberg is a Business graduate from the University of Amsterdam who has worked and studied in Shanghai and Beijing. She now lives in Amsterdam and works as a part-time translator, with a particular interest in Chinese modern culture and politics.

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China Fashion & Beauty

Faking Street Photography: Why Staged “Street Snaps” Are All the Rage in China

Staged street photography is the latest “15 minutes of fame” trend on Chinese social media.

Manya Koetse

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It looks as if they are spontaneously photographed or filmed by one of China’s many street photographers, but it is actually staged. Chinese online influencers – or the companies behind them – are using street photography as part of their social media strategy. And then there are those who are mocking them.

Recently a new trend has popped up on Chinese social media: people posting short videos on their accounts that create the impression that they are being spotted by street fashion photographers. Some look at the camera in a shy way, others turn away, then there are those who smile and cheekily stick out their tongue at the camera.

Although it may appear to be all spontaneous, these people – mostly women – are actually not randomly being caught on camera by one of China’s many street fashion photographers in trendy neighborhoods. They have organized this ‘fashion shoot’ themselves, often showing off their funny poses and special moves, from backward flips to splits, to attract more attention (see example in video embedded below).

In doing so, these self-made models are gaining more fans on their Weibo, Douyin, Xiaohongshu, or WeChat accounts, and are turning their social media apps into their very own stage.

 

Street Photography in Sanlitun

 

The real street photography trend has been ongoing in China for years, near trendy areas such as Hangzhou’s Yintai shopping mall, or Chengdu’s Taikoo Li.

One place that is especially known for its many street photographers is Beijing’s see-and-be-seen Sanlitun area, where photographers have since long been gathering around the Apple or Uniqlo stores with their big lens cameras to capture people walking by and their trendy fashion.

A few years ago, Thatsmag featured an article discussing this phenomenon, asking: “Who are these guys and what are they doing with their photos?”

Author Dominique Wong found that many of these people are older men, amateur photographers, who are simply snapping photos of attractive, fashionable, and unique-looking people as their hobby.

But there are also those who are working for street fashion blogs or style magazines such as P1, and are actually making money with their street snaps capturing China’s latest fashion trends.

Image by 新浪博客

People featured in these street snaps can sometimes go viral and become internet celebrities (网红). One of China’s most famous examples of a street photographed internet celebrity is “Brother Sharp.”

‘Brother Sharp’ became an online hit in 2009 (image via Chinasmack).

It’s been ten years since “Brother Sharp” (犀利哥), a homeless man from Ningbo, became an online hit in China for his fashionable and handsome appearance, after his street snap went trending on the Chinese internet.

 

Staged Street Scenes

 

But what if nobody’s snapping your pics and you want to go viral with your “Oh, I am being spotted by street fashion photographers” video? By setting up their own “street snap” shoots, online influencers take matters into their own hands.

It is not just individuals who are setting up these shoots; there are also companies and brands that do so in order to make their (fashion) products more famous. According to People’s Daily, in Hangzhou alone, there are over 200 photographers for such “street snaps” and hundreds of thousands of models for such “performances.”

The photographers can, supposedly, earn about 20,000 to 30,000 yuan ($2,890-$4,335) per day and the models are well paid.

In this way, the “street snap performance” phenomenon is somewhat similar to another trend that especially became apparent in China around 2015-2016, namely that of ‘bystander videos’ capturing a public scene. Although these videos seem to be real, there are actually staged.

One such example happened in 2017 when a video went viral of a young woman being scolded on a Beijing subway for wearing a revealing cosplay outfit.

The story attracted much attention on social media at the time, with many netizens siding with the young woman and praising her for responding coolly although the woman was attacking her. Later, the whole scene turned out to be staged with the purpose of generating more attention for the ad of a “cool” food delivery platform behind the older lady.

In 2015, photos of a ‘romantic proposal’ made its rounds on social media when a young man asked his pregnant girlfriend to marry him using over 50 packs of diapers in the shape of a giant heart. One bag of diapers carried a diamond ring inside. It was later said the scene was sponsored by Libero Diapers.

 

Wanghong Economy

 

Both the latest street snap trend and the staged video trend are all part of China’s so-called “Wanghong economy.” Wǎnghóng (网红) is the Chinese term for internet celebrities, KOL (Key Opinion Leader) or ‘influencer.’ Influencer marketing is hot and booming in China: in 2018, the industry was estimated to be worth some $17.16 billion.

Being a wanghong is lucrative business: the more views, clicks, and fans one has, the more profit they can make through e-commerce and online advertising.

Using Chinese KOLs to boost brands can be an attractive option for advertisers, since their social media accounts have a huge fanbase. Prices vary on the amount of fans the ‘influencer’ has. In 2015, for example, the Chinese stylist Xiao P already charged RMB 76,000 ($11,060) for a one-time product mention on his Weibo account (36 million fans).

According to the “KOL budget Calculator” by marketing platform PARKLU, a single sponsored post on the Weibo account of a famous influencer will cost around RMB 60,000 ($8730).

The current staged street snap hype is interesting for various online media businesses in multiple ways. On short video app Douyin, for example, the hugely popular street snap videos come with a link that allows app users to purchase the exact same outfits as the girls in the videos.

Perhaps unsurprisingly, an online survey by Tencent found that 54% of college-age respondents had the ambition to become an “online celebrity.”

 

Making Non-Fashion Fashion: The Farm Field as a Catwalk

 

Although becoming an actual online celebrity used to be a far-fetched dream for many Chinese netizens, the latest staged-street-snap trend creates the possibility for people to experience their “15 minutes of fame” online.

Just as in previous online trends such as the Flaunt Your Wealth Challenge or A4 Waist Challenge, you see that many people soon participate in them, and that they are then followed by an “anti-movement” of people making fun of the trend or using it to promote a different social point-of-view.

The 2018 “Flaunt Your Wealth” challenge, for example, in which Chinese influencers shared pictures of themselves falling out of their cars with their expensive possessions all around them, was followed by an Anti-Flaunt Your Wealth movement, in which ordinary people mocked the challenge by showing themselves on the floor with their diplomas, military credentials, painting tools, or study books around them.

In case of the (staged) “Fashion Street Photography” movement, that now has over 103 million views on Weibo (#全国时尚街拍大赏# and #街拍艺术行为大赏#), you can also see that many people have started to mock it.

“I find [this trend] so embarrassing that I want to toss my phone away, yet I can’t help but watch it,” one Weibo user (@十一点半关手机) writes, with others agreeing, saying: “This is all so awkward, it just makes my skin crawl.”

The anti-trend answer to the staged street shoot hype now is that people are also pretending to be doing such a street snap, but ridiculing it by making over-the-top movements, doing it in ‘uncool’ places, wearing basic clothing, or setting up a funny situation (see embedded tweet below).

Some of these short videos show ‘models’ walking in a rural area, pretending to be photographed by a ‘street fashion photographer’ – it’s an anti-trend that’s become a trend in itself (see videos in embedded tweets below).

Although this ‘anti-trend’ is meant in a mocking way, it is sometimes also a form of self-expression for young people for whom the Sanlitun-wannabe-models life is an extravagant and sometimes unattainable one.

They don’t need trendy streets and Chanel bags to pretend to be models: even the farm field can be their catwalk.

In the end, the anti-trend “models” on Chinese social media are arguably much cooler than the influencers pretending to be photographed. Not only do they convey a sense of authenticity, they also have something else that matters the most in order to be truly cool and attractive: a sense of humor.

Also read: From Mountains of Taishan to Faces of Amsterdam – Interview with Street Photographer Jimmy on the Run

Also read: Beijing Close-Up: Photographer Tom Selmon Crosses the Borders of Gender in China

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us. Please note that your comment below will need to be manually approved if you’re a first-time poster here.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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China Books & Literature

Nineteen Eighty-Four Turns 70: Orwellian China and Orwell in China

“We still need independent, courageous thinkers like George Orwell. We still need 1984.”

Manya Koetse

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First published

George Orwell’s classic Nineteen Eighty-Four turned seventy this week. For a country that is labeled ‘Orwellian’ so often, it is perhaps surprising that the modern classic, describing a nightmarish totalitarian state, is well-read within the People’s Republic of China and is not banned from its bookstores.

“Big Brother is Watching You” is the sentence that people around the world have come to know through the novel 1984 or Nineteen Eighty-Four, that turned 70 this week.

Nineteen Eighty-Four is a novel about a nightmare future in the year 1984. It takes place in a totalitarian state where the Party is central to people’s everyday lives and where propaganda, surveillance, misinformation, and manipulation of the past are ubiquitous.

The book revolves around Winston Smith, a citizen of London, Oceania, who works at Minitrue (Ministry of Truth) and who secretly hates the society he lives in with its all-controlling Party, the ‘Big Brother’ leader, and the Thought Police.

Smith is critical of the workings of the Party and the lies it imposes, which then pass into history and become ‘truth’; as the Party slogan goes: “Who controls the past, controls the future: who controls the present controls the past.”

 

“Orwellian China”

 

There is probably no other country in the world that has been described as “Orwellian” in English-language media as often as China has over the past few years. According to Google Trends, ‘China’ currently is one of the most related topics people in the US are searching for when they type in the word ‘Orwellian’ on the search engine.

The topic recently most associated with Orwell’s novel is that of China’s Social Credit System. In October of 2018, US Vice President Mike Pence addressed China’s nascent Social Credit System in a speech on China, calling it “an Orwellian system premised on controlling virtually every facet of human life” (Whitehouse.gov).

Since then, George Orwell and Nineteen Eighty-Four have been used more often to describe developments in China.

‘Orwellian’ and ‘China’ come up with more than 28,000 results in Google News alone, the term often being used with any PRC news that relates to technology, government control, and propaganda.

Ironically, many of the news reports addressing ‘Orwellian China’ and its Social Credit System (SCS) are, in the Orwellian tradition, spreading misinformation themselves, conflating different issues or presenting speculation as fact – see some examples of speculative reporting on the SCS in this list.

But also when reporting on China’s growing mass camera surveillance, the Xinjiang internment camps, the launch of the ‘Study Xi, Strengthen China’ [Xuexi Qiangguo] app, or the increasing use of facial recognition, the comparison to George Orwell’s 1949 classic is everywhere in the English language media world today.

 

一九八四: Orwell’s Nineteen Eighty-Four in China

 

For a country that is labeled ‘Orwellian’ so often, it is perhaps surprising that Nineteen Eighty-Four is actually not censored or banned in the People’s Republic of China (PRC).

Since the first PRC edition of the novel was published in 1979, it has become a famous and well-read work that is available for purchase in Chinese or English in all big bookstores in Chinese cities or online via e-commerce sites as Taobao.com.

The famous sentence “Big Brother is Watching You” translates to “Lǎo dàgē zài zhùshìzhe nǐ” (“老大哥在注视着你”) in Mandarin, and often pops up on social media, together with terms such as “doublethink” (shuāngchóng sīxiǎng, 双重思想) or “Thought Police” (sīxiǎng jǐngchá 思想警察).

On Douban, an influential web portal that allows users to rate and review books, films, etc, various editions of Nineteen Eighty-Four (most of them translated by Dong Leshan 董乐山) have been rated with a 9.3 or higher by thousands of web users.

Reading 1984, by Weibo user @耀离Pinus.

“I like this book, it’s just a bit too dark for me,” some reviewers write, with others just saying the book is “very scary,” or seeing some resemblance with the classic works of Chinese authors such as Wang Xiaobo or Lu Xun.

WeChat blog Vopoenix recently stressed the importance of Nineteen Eighty-Four, writing that the novel is not anti-socialism per se: “What Orwell really opposes is fascism, totalitarianism, and nationalism (..), what he really supports is political democracy and social justice.”

70 years later, totalitarianism still has not disappeared, the blog writes: “(..) instead, it has evolved with the times in a more secret way (..). We still need independent, keen and courageous thinkers like George Orwell. We still need 1984.”

One Douban reviewer writes about their thoughts after reading Nineteen Eighty-Four, saying: “What scares me is that sometimes people will ridicule North Korea for being so shut off from the world, but what about us? We’re like frogs at the bottom of a well, but the scary thing is, we don’t even know we’re in the well.”

 

“Just a work of fiction to Chinese”?

 

Public sentiments about the 70-year-old Nineteen Eighty-Four novel bearing a resemblance to (present-day) China are seemingly growing stronger on Chinese social media recently. The book appears in online comments and discussions on a daily basis.

“I finished reading the book today,” one Weibo commenter writes: “The biggest thought I had is: this book is very suitable for Chinese people to read.”

“I can now imagine what those ten years were like,” one Douban user posts, referring to the Cultural Revolution (1966-1976).

Nineteen Eighty-Four is the first satirical book I’ve read that comes close to the situation in China. If you read it, you’ll know what I mean,” another reader writes.

Different from English-language (social) media, Chinese commenters are not mentioning the book in relation to the country’s Social Credit System at all, but in relation to the heightened censorship that China has recently been seeing in light of the China-US trade war, the Tiananmen anniversary, and the Hong Kong protests.

One Weibo blogger writing a critique about the growing “bizarreness” of the “elephant in the room” (referring to all those big China-related issues that cannot be discussed on social media due to censorship) attracted the attention of Chinese netizens earlier this week (see the full translation of post here).

Many commenters spoke about the Weibo post in relation to Nineteen Eighty-Four, especially when the post addressing the censorship was censored itself.

Some commenters are speculating that Orwell’s novel might one day be banned in China.

Others also wrote that it seemed “like a miracle” that the book was not banned in China, and some suggested it might still happen in the future.

“It will be forbidden very soon,” one Weibo commenter speculates.

“The future is becoming more difficult, really,” one netizen recently wrote: “It’s nearing 1984 (一九八四), and [we] might not be able to see it later.”

But, in Chinese online media, Nineteen Eighty-Four is by no means only mentioned in relation to China. There are also those blogs or news articles that mention the Orwellian aspects of the story of Edward Snowden, or connect Orwell to Trump’s America.

In late 2018, state tabloid Global Times denounced the ubiquitous Western media reports on “Orwellian China.” Author Yu Jincui wrote:

Orwell’s Nineteen Eighty-Four is a classic to Westerners, but it is just a work of fiction to Chinese and they are fed up with Orwellian style preaching from Western elites. This kind of conversation will lead nowhere.”

But many netizens do not agree with the fictional part. “Nineteen Eighty-Four is not a work of fiction, it is a record of our future,” one Weibo user writes.

“Is Big Brother watching me?” others wonder.

“The first time I read it, I just read it,” another Douban user says: “The second time I read it, I really started to understand. Here’s to George Orwell!”

Despite all speculation on social media, there are no indications that Nineteen Eighty-Four will be banned from China any time soon.

For now, even 70 years after its first publication and 40 years after its first Chinese translation, readers in the People’s Republic can continue to devour and discuss Orwell’s classic work and the mirror it holds up to present-day China, America, Europe, and the world today.

By Manya Koetse

PS: Some recommended reading on Social Credit in English:

* Creemers, Rogier. 2018. “China’s Social Credit System: An Evolving Practice of Control.”May 9. Available at SSRN: https://ssrn.com/abstract=3175792.

* Dai, Xin. 2018. “Toward a Reputation State: The Social Credit System Project of China.” June 10, available at SSRN: https://ssrn.com/abstract=3193577 or http://dx.doi.org/10.2139/ssrn.3193577.

* Daum, Jeremy. 2017. “China through a glass, darkly.” China Law Translate, Dec 24 https://www.chinalawtranslate.com/seeing-chinese-social-credit-through-a-glass-darkly/?lang=en [24.5.18].

* Daum, Jeremy. 2017. “Giving Credit 2: Carrots and Sticks.” China Law Translate, Dec 15 https://www.chinalawtranslate.com/giving-credit-2-carrots-and-sticks/?lang=en [27.5.18].

* Horsley, Jamie. 2018. “China’s Orwellian Social Credit Score Isn’t Real.” Foreign Policy, Nov 16 https://foreignpolicy.com/2018/11/16/chinas-orwellian-social-credit-score-isnt-real/ [10.6.19].

* Koetse, Manya. 2018. “Insights into the Social Credit System on Chinese Online Media vs Its Portrayal in Western Media.” What’s on Weibo, Oct 30 https://www.whatsonweibo.com/insights-into-the-social-credit-system-on-chinese-online-media-and-stark-contrasts-to-western-media-approaches/

* Koetse, Manya. 2018. “Open Sesame: Social Credit in China as Gate to Punitive Measures and Personal Perks.” What’s on Weibo, May 27 https://www.whatsonweibo.com/open-sesame-social-credit-in-china-as-gate-to-punitive-measures-and-personal-perks/.

* Kostka, Genia. 2018. “China’s Social Credit Systems and Public Opinion: Explaining High Levels of Approval” SSRN, July 23. Available at https://ssrn.com/abstract=3215138 or http://dx.doi.org/10.2139/ssrn.3215138 [29.10.18].

Spotted a mistake or want to add something? Please let us know in comments below or email us. Please note that your comment below will need to be manually approved if you’re a first-time poster here.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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