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China Brands, Marketing & Consumers

Ofo’s Bike Sharing Services Spark Outrage on Chinese Social Media for “Giving Privileges to Foreigners”

Apparently, all it takes is to be an American to get your deposit back from Ofo?

Gabi Verberg

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When one man dreaded waiting forever on the phone with Ofo’s customer service to get a deposit back, he decided the “foreigner reporting strategy,” and it allegedly worked. It is a story that is now going viral on Chinese social media, where netizens are outraged about the company’s “unfair treatment” of customers.

When one Chinese Ofo customer decided he did not feel like waiting forever…

Gabi Verberg is a Business graduate from the University of Amsterdam who has worked and studied in Shanghai and Beijing. She now lives in Amsterdam and works as a part-time translator, with a particular interest in Chinese modern culture and politics.

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China Brands, Marketing & Consumers

Quack Like a Goose: Why Beijing Street Vendor “Auntie Goose Legs” Sparked a Nationwide Debate

After the first complaints surfaced, Auntie Goose Legs admitted the truth about her business: she ha been selling duck legs all along.

Manya Koetse

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🔥 Originally published in Eye on Digital China.
My premium newsletter covering the stories, memes, debates, and viral moments shaping online conversations in China. Subscribe here to receive future editions.

If it walks like a duck and quacks like a duck, it might still be a goose – or the other way around. That, at least, is the takeaway from two stories that recently went viral on Chinese social media.

The woman at…

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Chapter Dive

My Mum Has Two Husbands: The OPPO Mother’s Day Fiasco and 7 Other Gender Marketing Fails in China

Inside OPPO’s Mother’s Day PR fiasco and other failed marketing campaigns in China’s gender minefield

Manya Koetse

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The backlash to OPPO’s Mother’s Day ad came from multiple directions, from grassroots netizens to official organizations. Here’s a closer look at the controversy, along with 7 other cases that show how gender-related marketing has become a recurring minefield for brands in China.

Mother’s Day is over, but OPPO is still recovering. The Chinese smartphone brand went viral over the weekend for a Mother’s Day marketing campaign that failed spectacularly. In the campaign, OPPO…

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