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Overview of the Dolce&Gabbana China Marketing Disaster Through Weibo Hashtags

The D&G China marketing crisis in hashtags.

Manya Koetse

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The controversies surrounding Italian fashion brand D&G in China have been dominating Weibo’s top trending lists this week. Because it’s a somewhat messy affair, we’ll explain the story hashtag by hashtag.

November of 2018 will go down in Dolce & Gabbana history for the China marketing nightmare that has been unfolding over the recent days.

The Italian fashion house, that has been founded in 1985 by designers Domenico Dolce and Stefano Gabbana, is now facing consumer outrage and backlash on Chinese social media. Chinese e-commerce sites have removed Dolce & Gabbana products and Chinese netizens are posting photos of empty D&G stores.

An overview of what has happened over the past week through Weibo hashtags:

 
SUNDAY, NOVEMBER 18

“DG LOVES CHINA” #DG爱中国#

15,7 MILLION VIEWS – On Sunday, November 18, Dolce & Gabbana posted three videos to social media in a series titled “Eating With Chopsticks” in light of its “DG Loves China” campaign, promoting its upcoming big fashion show in Shanghai that would take place on Wednesday, November 21st.

The brand had been doing quite well in China in the month before. The Digital Crew website wrote in October that D&G had “hit the nail on the right spot” with their recent move to cast Chinese celebrity Dilraba Dilmurat and Chinese stylist Han Huohuo at their Milan fashion show catwalk, receiving praise from Chinese netizens.

Its new video campaign, however, was not received with praise. The videos feature a Chinese-looking model dressed in D&G clothes using chopsticks to eat Italian dishes such as pizza, cannoli, and spaghetti. Unsuccessful at clumsily trying to eat these dishes, a male Chinese voice-over in the video then suggests things such as that the cannoli might be “too big” for the lady, and that she could try by digging in and eating smaller pieces with her chopsticks.

(Watch all clips here on Youtube and judge for yourself.)

The clips were not much appreciated for various reasons. Some Chinese netizens thought the campaign was making fun of Chinese chopsticks, others thought the comment of the Italian bread being “too big” for the Chinese model had a sexist undertone.

Subtitles: “This is perhaps too big for you?” Netizen’s comment: “Seriously?!”

“A disgusting campaign,” some called it.

Meanwhile, English-language media wrote that Dolce & Gabbana’s latest campaign was called “racism” by Chinese. Although the ad was indeed called racist by some Chinese on Weibo, the majority of commenters were mainly upset about the portrayal of chopsticks in the series. The hashtag “D&G Ad” (#DG广告#) received 170 million views.

 
WEDNESDAY, NOVEMBER 23

“D&G SUSPECTED OF INSULTING CHINA” #DG涉嫌辱华#

410 MILLION VIEWS – The social media storm snowballed out of control after screenshots of comments attributed to fashion designer Stefano Gabbana went viral on Wednesday, also being reposted by major Chinese state media accounts such as Global Times.

Various Instagram screenshots showed how, from the account of Stefano Gabbana, statements were made about China being a “shit country” and other derogatory remarks.

The screenshots were posted by Instagram user Michaela Phuong Thanh Tranova (@michaelatranova), a fashion business student, although it is still unclear why this Instagram user would have a private Instagram conversation with Stefano Gabbana and whether or not they are acquainted.

The statements went viral on Chinese social media, where they led to waves of criticism and anger, with people defending China and calling for a boycott of D&G.

Amid the allegations, the designer on Wednesday said that his Instagram account had been hacked and posted an image with the words “NOT ME” written across one of Tranova’s screenshots. The company similarly claimed to have been hacked in a statement posted on its official Instagram page. “We have nothing but respect for China and the people of China,” the statement read.

 
WEDNESDAY, NOVEMBER 21

“DG BIG SHOW CANCELED” #DG大秀取消#

820 MILLION VIEWS – Later on Wednesday, the D&G issue hit the topic trending lists on Weibo, when it was announced that the big Shanghai fashion show was called off.

According to Jing Daily, it was China’s Cultural and Tourism Department that ordered Dolce & Gabbana to cancel the event, just a few hours before it was scheduled to take place and amid reports that Chinese celebrities were canceling their attendance at the show for the fact that the brand was “insulting to China” (辱华).

Photos of an empty D&G fashion show scene were posted on Weibo.

The official D&G account did not mention the reason for the cancelation, nor who ordered it, but just wrote on Weibo: “The fashion show that was planned on November 21st at 20.00 has been rescheduled due to circumstances, we deeply regret any inconvenience caused.”

By now, the online anger about D&G insulting China through its ad and Gabbana’s statements had grown so big, that most people simply wished for the Italian fashion house to “get lost.”

 
FRIDAY, NOVEMBER 23

“DG USES CHINESE TO APOLOGIZE” #DG用中文道歉#

360 MILLION VIEWS – On Friday afternoon, China time, Dolce and Gabbana released an apology video on its official Weibo account. The video shows Domenico Dolce and Stefano Gabbana sitting at a table with grave expressions on their face (see embedded Tweet below).

The two speak in Italian as they say that they “feel very grieved” over what their “statements and actions” have brought about “for Chinese people and their country” over the past few days, and that they hope they can be forgiven for their “misunderstanding of [Chinese] culture.”

They end the video by apologizing in Chinese, saying “duibuqi“.

Before midnight, the video had received more than 166,000 comments and more than half a million shares. Over 100,000 people ‘liked’ the post.

Among the most popular comments, there were those inquiring if Gabbana’s Instagram had been hacked or not, since the video does not mention it. “Were you hacked or not, because if you weren’t, then I won’t accept your apology,” one of the most popular comments said.

 
FRIDAY, NOVEMBER 23

“Requesting D&G Money Back” #DG柜姐回应退预存金#

160 MILLION VIEWS – Meanwhile, a screenshot of a WeChat conversation between a customer seeking a refund and a representative from Dolce & Gabbana Hangzhou also has gone viral on Chinese social media, ending up in the top ten charts of the day.

The screenshots show that the woman demands back a deposit she paid D&G of 2400 yuan ($346), saying she no longer wants to wear the brand for fear people would “throw sh*t at her.”

D&G Hangzhou then responded to the issue, saying that they would not refund money because of this “temporary crisis.”

“A temporary storm can also turn into a permanent one,” some commenters said.

Whether or not this “temporary” storm will indeed turn into a serious long-term China marketing crisis for D&G is yet to be seen. In the past, Daimler China also found itself at the center of a social media storm in China after using a Dalai Lama quote in its advertisement in March of this year (listen to this BBC news fragment here), which seemingly had little consequences for the brand, as it is still expanding in China.

The Lotte group also faced serious backlash in China in light of the THAAD crisis. The Lotte boycott of 2017 in the end turned out to be critical for the brand’s presence in China, with the group losing $46 million every quarter due to the China situation.

By Manya Koetse, with contributions from Miranda Barnes

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

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China Celebs

“Living a Nightmare” – Chinese Beauty Guru Yuya Mika Shares Shocking Story of Domestic Abuse

Famous makeup artist Yuya Mika shared her story in a video that has since gone viral on Weibo.

Manya Koetse

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Chinese famous makeup vlogger Yuya Mika has come out and shared her experience of being physically abused by her former boyfriend. Yuya’s story – told in a documentary-style video that is now going viral – does not just raise online awareness about the problem of domestic violence, it also shows the raw realness behind the glamorous facade of China’s KOLs’ social media life.

Fashion and makeup blogger He Yuyong, better knowns as Yuya (宇芽) or Yuya Mika (@宇芽YUYAMIKA), has gone viral on China’s social media platform Weibo for sharing her personal story of suffering domestic abuse at the hands of her ex-partner.

On Monday afternoon, November 25 – which is the International Day for the Elimination of Violence against Women – Yuya, a KOL (Key Opinion Leaders/online influencer) who has over 800,000 followers on her Weibo account, wrote: “I’m a victim of domestic violence. The past six months, I feel like I’ve been living a nightmare. I need to speak up about domestic violence here!”

With her post, Yuya shared a 12-minute documentary-style video in which she tells how she has been abused by her partner of one year, with whom she has now separated.

The short doc does not just tell Yuya’s story, it also features the experiences of her former partner’s ex-wives, who allegedly also suffered domestic violence at his hands.

Besides the shocking accounts of the women, the video contains also footage of Yuya’s ex-boyfriend trying to violently drag her out of an elevator – a moment that was caught on security cameras in August of this year.

Yuya identifies her former boyfriend and abuser as the 44-year-old artist and Weibo blogger ‘Toto River’ (@沱沱的风魔教), who was married three times before starting a relationship with the famous beauty blogger.

The two met each other through social media, and Yuya initially fell for his talent and kindness. But, as she says, his perfect social media image soon turned out to be nothing but a fake facade, and the nightmare began.

The beauty blogger explains that the domestic violence went hand in hand with mental abuse, with Yuya being brainwashed into believing she was lucky to be with a man such as her boyfriend.

As the abuse became a regular occurrence, Yuya tearfully explains how she sometimes could not work for a week because her face was too bruised for shooting videos.

Yuya also writes on Weibo that she shares her story so that the experiences she and her ex-boyfriend’s former wives suffered will not happen to other women, and to warn others from ending up in a similar situation.

Meanwhile, the Weibo account of Yuya’s former boyfriend has been closed for comments.

Yuya Mika is not just popular on Weibo and video ap Tiktok. The beauty guru – famous for doing imitation makeup of celebrities and famous icons such as Mona Lisa – also has over 750k fans on her Instagram account and thousands of subscribers on her YouTube Channel, where she posts makeup tutorials.

Yuya Mika as Mona Lisa.

Yuya is part of the company of Papi Jiang (aka Papi Chan), a Chinese vlogger and comedian who became an internet celebrity in 2016. On Tuesday, the Papi Jiang company also responded to Yuya’s video, saying they fully support the makeup artist in coming forward with her story.

At time of writing, Yuya’s story has been shared over 425,000 times, with a staggering thread of more than 280,000 comments on Weibo.

Many commenters respond in shock that the tearful woman in the video is actually Yuya, as the makeup artist is usually always smiling and shining in front of the camera. Other Weibo users express their hopes that Yuya’s ex-boyfriend will be punished for what he did.

With over 160 million views, the hashtag “Yuya Suffers Domestic Abuse” (#宇芽被家暴#) is now in the top five of most-discussed topics on Weibo.

Over the past few years, the issue of domestic violence has received more attention on Chinese social media, especially since China’s first national law against domestic violence came into effect on March 1, 2016. More women have come forward on Chinese social media to share their personal experiences with domestic abuse.

According to Chinese media reports of Tuesday afternoon, local authorities are currently investigating Yuya’s story.

By Manya Koetse, with contributions from Miranda Barnes
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China Fashion & Beauty

Turning Drinks into Fashion – Chinese Designer Yang Yang Personifies Popular Beverages

Personified beverage fashion – trending because it’s cool.

Manya Koetse

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Every now and then there are posts on Weibo that just seem to keep on making their rounds. The ‘beverage fashion’ drawings collection by Yang Yang (杨杨) is one of these posts, first popping up on Chinese social media in June of this year.

Yang Yang is a 28-year-old designer from Anhui, who started drawing when she was 13 years old. She has been active in the fashion business for eight years now and has become popular on Kuaishou, China’s popular short video and live-streaming app.

If Coca Cola were a fashionista, what would she look like? In the eyes of Yang Yang, this would be her:

Drawing by Yang Yang (画师杨杨).

Wahaha (哇哈哈) purified water, produced by the largest beverage company in China, is personified here:

Drawing by Yang Yang (画师杨杨).

Energy drink brand Red Bull China, a Sino-foreign joint venture company, uses different colors than cans in the US or Europe.

Drawing by Yang Yang (画师杨杨).

One particularly striking illustration by Yang Yang is that of Nongfu icea tea drink Cha π (茶兀).

Nongfu Spring, one of the most common brands of bottled water in China, suddenly seems very trendy now.

This is the fashion version of Sea Crystal Lemon, known for its bright blue and yellow.

Following the various Weibo posts that are making their rounds with the illustrations by Yang Yang, more drawings seem to have been added later via other channels, including that of Pepsi, Wong Lo Kat, and Snow Beer.

Drawing by Yang Yang (画师杨杨).

Drawing by Yang Yang (画师杨杨).

Drawing by Yang Yang (画师杨杨).

Although Yang Yang’s designs have gone viral this year, it is not known if they will have a chance to be turned into wearable fashion. As for Yang, she says she was just “playing around” to keep a creative mind.

Also read: From Stay-at-Home Dad to Fashion Designer – ‘Super Dad’ Rises to Fame

By Manya Koetse

Sources:
https://k.sina.com.cn/article_1872762823_p6fa017c702700xosj.html
https://new.qq.com/rain/a/20190619A0POST

Spotted a mistake or want to add something? Please let us know in comments below or email us. First time commenters, please be patient – we will have to manually approve your comment before it appears.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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