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American Randy’s Illegal Changzhou Food Booth Sparks Discussion over “Double Standards for Foreigners”

Some accuse city authorities of double standards for allowing Randy to run his hamburger stall.

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When Chinese local authorities reacted leniently to the improvised breakfast food stall of ‘grandpa’ Randy in Changzhou, debates erupted on Weibo about double standards for foreigners in China.

A hot topic that has been included among Weibo’s top posts this week involves the American ‘Randy’, nicknamed ‘grandpa,’ who has set up an improvised and unlicensed breakfast food stall in the city of Changzou, Jiangsu province.

The post was shared by popular Weibo account Meishi Shijie (@美食视界, ‘Food Horizons’), which has 2.25 million followers. Within 72 hours, the post was liked more than 8000 times, shared over a 1000 times and received 2600 comments.

The topic was also widely discussed elsewhere on Weibo.

The post said:

American grandpa Randy recently opened a breakfast stall on a street in Changzhou, Jiangsu, selling hamburgers, hot-dogs, and mineral water. Because the food is so delicious and the stall so hygienic, his business has become very popular. This has come to the attention of city law enforcement, but they’ve not bothered him at all. In fact, they simply shook hands with him as they talked about matters regarding his license.”

Photo placed with the post.

According to People’s Daily, Randy is a 62-year-old American who has been living in Changzhou for seven years. He reportedly received permission from the local market to set up his stall there. He sells his hamburgers for 15 RMB (±$2).

The apparent lenient reaction of the city authorities towards Randy’s illicit food stall did not go down too well with some Chinese netizens. Many expressed that they felt the treatment was unfair, arguing that the leniency shown was based on the fact that the man is a white foreigner.

“What if the old man was Chinese? Surely the outcome would be different …” read the most popular comment, which was liked 4500 times.

“Wouldn’t they (the authorities) have confiscated the stall if he were Chinese?”, others wondered.

Many cities across China have seen crackdowns on unlicensed food stalls over the past year.

In the city center of Beijing, for example, many street food stalls have disappeared over the last years due to “civilized Beijing” campaign; street food is often seen as an indication of underdevelopment, but pollution caused by street barbecues and food safety issues are also said to be reasons for crackdowns.

Double standard for foreigners?

In the case of Randy, some netizens point out that had the street vendor been Chinese, authorities may have even resorted to violence to close down the food stall.

Confrontations between local officers and street vendors have turned into physical altercations before.

One popular comment, with more than 2000 likes, read: “Foreigners are
‘friendly’, but you wouldn’t hesitate to hit your own people..”

It is not the first time Chinese netizens complain about state authorities putting foreigners’ rights ahead of their own. Earlier this year, a video that showed the differences in dorms across China between foreign students and Chinese went viral. Many Chinese netizens felt outraged that the living conditions for foreigners were better than those of Chinese students.

In this case, there were also those netizens who came to the defense of the city authorities, saying they are generally good people and had been lenient with the American ‘grandpa’ because of their good will.

“Our city authorities here in Changzhou can be very helpful to the street merchants. Once, I saw with my own eyes as they helped some merchants move their watermelons back into their houses … do all people really think that they are monsters?,” said one commenter, gathering over 1700 likes.

Randy’s food stall is popular in Changzhou.

“There are many examples of local officers helping old grandpas and grandmas sell their vegetables. But you wouldn’t mention those, would you? To put it bluntly, you are being narrow-minded. How sad.”

But there are also those commenters who apparently only have one thing in mind: Randy’s hamburgers. They write: “I just want to go to Grandpa’s food stall..”

If they’re lucky, they’ll have a chance to taste Randy’s hamburgers soon; according to business media account @Avirex, Randy has now started to apply for an official license to run his hamburger stall, and is planning to open up his own fast food shop in the near future.

Note: It has come to our attention that Randy’s food stall generated media attention in 2014. The state media article referred to in this article also is from 2014. Nevertheless, this topic (again) became trending this week, along with the aforementioned discussions. All comments quoted in this article are from this week. If you have any updates as to how Randy is doing now and if he in fact has started up his restaurant, we’d like to know for a follow-up!

By Luka de Boni

This article has been edited and modified for clarity

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2018 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Luka de Boni is an MA student in Chinese Studies at the University of Duisburg-Essen with a degree in (Chinese&Indian) History from the University of SOAS. De Boni has a strong interest in Chinese political culture and the role of Confucianism in modern-day China.

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China Digital

Exclusive QR Code-Based Service Under Fire: The 3 Major Downsides to Contactless Ordering

Self-service ordering is the norm in many restaurants across China, but its benefits do not always outweigh the downsides.

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QR code-based ordering is the new normal in Chinese restaurants, but contactless ordering also comes with major downsides. In a recent People’s Daily article, consumers’ rights expert Chen Yinjiang argues that contactless ordering can’t be the sole service option offered by businesses.

Along with China’s rapid digitalization, QR code-based ordering has become the norm for many restaurants across the country. Although many see QR code-based self-service – from waiting in line to ordering and paying – as a convenience that also saves the restaurant costs on staff, there are also downsides to these digital developments.

Contactless ordering is not just the new normal in many restaurants, it often also is the only way in which customers can order.

In a recent article published by Chinese state media outlet People’s Daily, the deputy secretary-general of China Consumer Protection Law Society, Chen Yinjiang (陈音江), argues that business owners in China should offer customers the choice, saying: “Consumers have the right to choose whether they want to order by scanning a code or order through a waiter. Businesses can’t just consider the costs without considering the customer experience – especially when they neglect the requirements of elderly consumers.”

Image via http://www.hnntv.cn/

On Chinese social media, the criticism of exclusive QR code-based service in restaurants has become a hot topic of discussion. The hashtag “People’s Daily Discusses QR Code-Based Ordering” (#人民日报谈扫码点餐#) received 280 million views on Weibo on Monday.

Both the People’s Daily article and the online discussions mention the following three major downsides to QR code-based ordering.

 
1. Missing the Communication with the Waiter

One downside to contactless ordering is that customers miss out on the experience of communicating their order directly with the restaurant staff.

One reason why people would prefer to place their order directly with the waiter is that it gives them an opportunity to inquire about the menu, get advice on the best choice to make, and to communicate any special dietary wishes and preferences.

But another reason is simply that talking to restaurant staff is part of the dining out experience, with self-service ordering being a rather bleak substitute for those people who would actually like to have some more human interaction when they go out for food.

“If a restaurant only lets people order through smartphone and don’t offer a menu, the entire sense of ritual [of eating out] is gone,” one person comments, with others agreeing: “Ordering food is part of the dining culture.”

 
2. Leaving the Non-Tech-Savvy Customers Behind

Contactless ordering is also a nuisance to the elderly and non-tech-savvy customers who struggle to scan a QR code and place an order. For them, the process of online ordering is not convenient or fast but actually makes their restaurant experience all the more difficult and complicated.

“We live in an aging society. We really need to have other ways of handling this for the future,” one popular comment on Weibo said.

Other commenters also indicate that even for people who are used to ordering online, the process can be a nuisance. When changing their mind about their order, or accidentally ordering a wrong item, the entire order is gone and the customer needs to start from scratch again. This makes the process far less convenient than ordering with a staff member.

 
3. Privacy and Spam Concerns

There are also those who find that QR-based ordering is an invasion of their privacy. Many restaurants require customers to register or to ‘follow’ them on WeChat or elsewhere before allowing contactless ordering.

This means that customers do not only give away some personal information stored in their app profile, it also means that it is easy for companies to keep on sending promotions and other information to their customers long after they have left their restaurants.

While this might be an efficient marketing strategy for businesses, many people see this as a major disadvantage to QR-based ordering, and this complaint is one of the most-discussed ones on Weibo.

“Contactless ordering is actually a good thing, it is the fact that you need to register or follow the company before you can place an order that’s the problem,” multiple commenters say.

“I just want to order food – why would you need my phone number for that? Why would I need to follow your account for that?”

Many commenters on Weibo indicate that if restaurants only offer QR code-based ordering, they would rather not eat there at all.

Despite the criticism on self-service ordering, it is also praised by many. The general consensus on Weibo seems to be that virtual ordering is great, but should not be the only way to order and that smartphones and tablets should never replace ‘old-fashioned’ menus and waiters.

By Manya Koetse

Featured image via http://dc.wio2o.com/new/diancan.php

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©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Food & Drinks

Viral Video Exposes Wuhan Canteen Kitchen Food Malpractices

Boots in the food bowl, meat from the floor: this Wuhan college canteen is making a food safety mess.

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A video that exposes the poor food hygiene inside the kitchen of a Wuhan college canteen has been making its rounds on Chinese social media these days.

The video shows how a kitchen staff member picks up meat from the floor to put back in the tray, and how another kitchen worker uses rain boots to ‘wash’ vegetables in a big bowl on the ground, while another person is smoking.

The video was reportedly shot by someone visiting the canteen of the Wuhan Donghu University (武汉东湖学院) and was posted on social media on November 7.

According to various news sources, including Toutiao News, the school has confirmed that the video was filmed in their canteen, stating that those responsible for the improper food handling practices have now been fired.

The Wuhan Donghu University also posted a statement on their Weibo account on November 8, saying it will strengthen the supervision of its canteen food handling practices.

“The students at this school will probably vomit once they see this footage,” some commenters on Weibo wrote.

Wuhan Donghu University is an undergraduate private higher education institution established in 2000. The school has approximately 16,000 full-time undergraduate students.

“I’m afraid that this is just the tip of the iceberg,” one popular comment said, receiving over 25,000 likes.

Students from other universities also expressed concerns over the food handling practices in their own canteens, while some said they felt nauseous for having had lunch at the Wuhan canteen in question.

By Manya Koetse

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©2020 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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