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Shouqi Ride-Hailing Incident: Hangzhou Female Passenger Jumps from Moving Car

‘Delusional’ or ‘vigilant’? Weibo discussions over the woman who jumped from a moving vehicle when her Shouqi driver deviated from the route.

Manya Koetse

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After the Didi murders and the Huolala case, the ‘Shouqi incident’ is now making headlines in China, showing that there is still a lot of distrust in car-hailing services among Chinese female passengers.

The story of a female passenger jumping from a moving taxi she had arranged via ride-hailing app Shouqi (首汽约车) has gone viral on Chinese social media.

The passenger, Ms. Gao, jumped from the moving vehicle in the late afternoon of June 12 because she feared for her personal safety after the driver had allegedly deviated from the intended route.

Ms. Gao was traveling from Hangzhou to Fuyang when the incident occurred. The woman states that once she got in the taxi, the driver attempted to make a pass at her and changed the route twice.

Gao eventually decided to jump from the moving car, resulting in a fractured left arm and extensive bruising.

Ms. Gao in hospital, photo via Sohu.com.

Shouqi is a state-backed online ride-hailing platform founded in 2015 that focuses on luxury & high-quality services.

Shouqi Responds

On June 19, Shouqi officially responded to the matter after carrying out an investigation.

According to the Shouqi report, their driver, Zhang, deviated from the navigation route because he opted to take a faster road that had been newly opened and was not recognized by the navigation app yet. Since he had taken this alternative route, the voice navigation kept reminding him that he was taking the wrong route. The female passenger jumped out of the car shortly afterward.

Part of Shouqi’s statement.

Shouqi states that according to protocol, there is an audio recording of the journey. Although the recording did capture the voice navigation indicating the car was deviating from the original route, there was no sign of an altercation or discussion between the driver and the passenger before she jumped out. The company also said it would release the recording to the media if Ms. Gao would give them permission to do so.

After Gao had jumped from the vehicle, driver Zhang allegedly pulled over to check on her and immediately called the emergency number for medical help. Meanwhile, Gao tried to alert other cars that were passing by to get help. Afterward, Zhang drove to the local police station to cooperate with the investigation.

The company’s statement further says that local authorities claim the incident was caused by a “misunderstanding” between the passenger and the driver.

In the statement, the car-hailing company does apologize for the incident. They also claim their driver has been reprimanded for not properly communicating with his passenger. Shouqi furthermore says they will cover the passenger’s medical expenses.

“Fabricated Facts”

On June 20, Ms. Gao wrote up a response to Shouqi’s statement, which she published on social media (@步步登高_乐). According to Gao, Shouqi’s statement contains many falsehoods and “fabricated facts.”

Ms. Gao talking to Chinese media about what really happened during the incident.

Gao says that the driver never told her anything about taking an alternative route. She also denies that Zhang called the emergency number after she had jumped out, and emphasizes that the local authorities have never issued any official statement nor made any conclusions about the matter. Shouqi has also never paid for her medical expenses, and have not released any recordings of the incident to Gao.

By Monday afternoon local time, Gao’s response was shared on Weibo over 23,000 times, receiving over 32,000 comments. The topic also reached the top trending topics on the social media platform.

The safety of female passengers making use of online car-hailing apps is a recurring topic of discussion in China, where several incidents involving Uber-like services triggered outrage among web users over the past few years.

The biggest case was the murder of a Chinese stewardess by a driver of the Didi Chuxing car-hailing app in 2018, which became one of the most discussed topics of that year. Shortly before going missing, the 21-year-old woman from Zhengzhou had texted her friend that the driver of the ride she had arranged was “acting strange.” Her body was found the next day. The driver’s body was retrieved from a river nearby.

The horrific case was followed by a second Didi murder of a 20-year-old woman in Wenzhou. The victim was on her way to a birthday party when she contacted a friend via text asking for help. She was later found to have been raped and killed in a mountainous area nearby. The 27-year-old driver was arrested. These two cases, which also brought other cases to light in which female passengers were abused by their drivers, sparked major public concerns about the safety of these online platforms.

In February of 2021, the Huolala case also made headlines in China: a 23-year-old woman named Che Shasha jumped out of the window of a moving van she rented via the ride-hailing firm Huolala when the driver, a man by the name of Zhou, had deviated from the intended route. Che, who was uncomfortable and scared, asked Zhou about the different routes multiple times, but he remained silent. When Che exited the vehicle via the passenger window, the driver reportedly did not do anything to stop her. The young woman died four days after the incident due to severe brain injury due to her fall.

These previous cases have heightened public awareness on the safety of female passengers, but some commenters also think it might have led to women being too scared when using ride-hailing apps.

Although most commenters support Ms. Gao and say that Shouqi should release the recordings to make the truth come out, there are also web users who say Gao is “delusional” and that her fears were ungrounded.

“If she really would’ve been murdered, people would say she wasn’t vigilant enough. Now, she was vigilant and people say she was being delusional. You just don’t have the empathy to understand the fear of female passengers,” one commenter writes.

Without any released recordings and no official police report, web users are still waiting for further developments in this case. If it would be up to Ms. Gao, it will soon be publicly revealed that she indeed was in danger. For now, she is seeking more media exposure so that “the bad guys will be punished for the injuries she suffered,” she told Chinese media reporters from her hospital bed.

We will update this story once more information comes out.

By Manya Koetse (@manyapan)

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya Koetse is the founder and editor-in-chief of whatsonweibo.com. She is a writer, public speaker, and researcher (Sinologist, MPhil) on social trends, digital developments, and new media in an ever-changing China, with a focus on Chinese society, pop culture, and gender issues. She shares her love for hotpot on hotpotambassador.com. Contact at manya@whatsonweibo.com, or follow on Twitter.

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China and Covid19

Residents in Locked Down Lhasa Say Local Epidemic Situation is a “Giant Mess”

Manya Koetse

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They’ve been in lockdown for 42 days already, but according to some Lhasa-based bloggers, there have been no improvements in the local epidemic situation. They say there is a stark difference between what officials are reporting and the daily reality they are dealing with in Tibet.

“The epidemic situation is bad in Lhasa, please pay attention,” one netizen wrote on Weibo on September 15, pointing to many new posts surfacing on Chinese social media about the difficulties people are facing in Lhasa city in Tibet.

Over the past week, many Tibet-based bloggers have posted on social media about the local circumstances, and hundreds of Chinese social media posts talk about similar problems in the region. Despite the ongoing lockdown, they say, there are still a growing number of positive cases within Lhasa communities; buses are allegedly going back and forth to bring people to quarantine sites where those testing positive and negative are mixed; they claim that there is an absolute lack of management and control; and many locals suggest that the official reports do not reflect the actual number of Covid cases at all.

According to the official numbers, Tibet saw its peak in Covid cases on August 17 and has since reported fewer new cases, reporting a total of 118 new cases on Thursday.

“I am a bit shocked!” one local social media user wrote: “What I saw was a total of 28 buses lined up outside Lhasa Nagqu No. 2 Senior High School, and then still more [buses] were coming. One bus can fit around 50 people, so there must have been around 1400 positive cases. There was a blind man, there were elderly people in wheelchairs, there were swaddled-up babies, from getting on the bus at 9.30 pm up to now, we’ve been waiting for 5 hours and we’re still waiting now. It’s just pure chaos at the school entrance, there is no order. I won’t sleep tonight.”

On the 14th of September, another netizen wrote:

“In order to welcome central government leaders to Lhasa and to demonstrate the “excellent” epidemic prevention capabilities of the local government & the “outstanding” results of the fight against the epidemic to them, they moved citizens to the rural areas and let them all stay crowded together in unfinished concrete buildings, with all kinds of viruses having free reign.”

On a Lhasa community message board, one Weibo user wrote: “Lhasa has already been in lockdown for over a month, yet our little community has so many infected people that I’m wondering how effective a lockdown actually is? Has Tibet been forgotten? When other places in China have a few positive cases it becomes a hot topic. But what about Tibet? And what about Lhasa?”

Another anonymous poster writes: “Regarding the Lhasa epidemic situation, the numbers were already a bit fake before, but I can understand it was also to take the public sentiment into consideration. I personally don’t care how you report the data, as long as the epidemic prevention and control work is properly managed, then the lockdown can be lifted soon and nobody will say anything about it. But a month has passed already, and in a town with some hundred thousands of people, the epidemic work is increasingly getting worse. Many people around me have never even left the house and inexplicably turned out to test positive. Meanwhile those who tested positive are quarantined together with people who still tested negative, it’s a giant mess.”

 

“Lhasa hasn’t had a Covid outbreak for the past three years, the city doesn’t have enough experience in controlling the epidemic.”

 

“It’s the 42nd day of lockdown,” another person wrote on Friday: “People are lining up to go to centralized isolation, Lhasa has been in lockdown longer than Chengdu, but it doesn’t make it to the hot topic lists. People who tested negative again and again suddenly turn out to be positive. Lhasa hasn’t had a Covid outbreak for the past three years, the city doesn’t have enough experience in controlling the epidemic. It’s going to be hard to restore tourism here before the end of the year. Before, big crowds would come to visit.

Over the past few days, following a heightened focus on the situation in Xinjiang, there has also been more attention for the epidemic situation in Tibet.

“Please pay more attention to the topic of the Lhasa epidemic,” one person wrote, repeating a similar message sent out by many others: “Lhasa doesn’t need your prayers, we need exposure.”

On Friday, one popular gamer with more than a million followers wrote on Weibo:

“Many have been reaching out to me via private messages, saying that the epidemic situation in Tibet’s Lhasa is very serious. If it’s really like this, I hope matters can be settled as soon as possible. I don’t know if this post can stay up or not, but I want to try my best to speak up and generate more attention to this epidemic trend. I experienced two months of lockdown in Shanghai myself and understand what it feels like. I have faith in our nation, and I believe the country will definitely take action. Everyone in Tibet, jiayou [come on].”

Many of the comments and posts coming from Lhasa are similar to those we saw last week, coming from Yining in Xinjiang. Social media users based in these places complain that many of their posts have been deleted and that it is very difficult for local residents to make their voices heard.

This is different from the previous lockdown situations in, for example, Xi’an, Shanghai, or Chengdu, where people posted videos, photos, and shared their lockdown experiences, either from home, from the Covid testing lines, or from the makeshift hospitals.

On the one hand, the reason why people in places such as Lhasa or Yining have more difficulties in making their stories heard in China’s hectic social media environment relates to the fact that these places have a relatively small population size – while Yining and Lhasa have approximately 542,00 and 465,000 inhabitants respectively, there are 21 million people in Chengdu and some 26 million in Shanghai.

But a bigger barrier to posting about their circumstances is formed by the social media censorship that is extra strict when it comes to Xinjiang and Tibet as these places are considered sensitive political subjects, which is why topics related to these regions see far more aggressive online censorship – even for seemingly innocuous posts.

One Weibo user with over 600,000 followers wrote: “In such a sensitive place as Tibet, I really needn’t worry about whether they’re gonna see my post or not. I posted to vent my anger and scolded the leadership for a bit and within 24 hours the police came to my hotel and asked me to delete my posts. Now that everyone is asking for help like this, they will definitely see it, but they are determined to do this and do so on purpose, it’s clear they don’t care about people’s lives.”

Meanwhile, Chinese official media reporting on the epidemic situation in Tibet stress the collective effort to fight the virus in Lhasa. On September 15, People’s Daily reported how 18 sister provinces and cities across China sent their best teams to Tibet to help with local anti-epidemic work and to bring supplies.

The Tibet-based military blogger ZhufengZhengrong (@珠峰峥嵘) writes: “It’s been over a month and my comrade-in-arms are still fighting on the front line (..). I just hope the epidemic will end soon, and that I will be able to meet my family and hold my children and weep.”

By Manya Koetse 

 

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China Brands & Marketing

Chinese Actor and State Security Ambassador Li Yifeng Detained for Soliciting Prostitutes

Li Yifeng is not exactly living up to his role as spokesperson for the Ministry of State Security.

Manya Koetse

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Chinese actor and singer Li Yifeng (李易峰) went top trending on Chinese social media today. The actor, who previously starred as brand ambassador for the Ministry of State Security and played Mao Zedong in The Pioneer, has been detained for visiting prostitutes.

On January 10 of 2021, China celebrated its very first National Police Day to give full recognition to the police and national security staff for their efforts. For this special day, the Ministry of State Security launched a promo video starring Chinese actor Li Yifeng as the National Police Ambassador (#李易峰国安形象传片#). But today, it turned out that Li might not have been the best man for the job.

Chinese official media reported on September 11 that the 35-year-old actor has been detained for soliciting prostitutes. The hashtag “Li Yifeng Detained for Visiting Prostitutes” (#李易峰多次嫖娼被行政拘留#) received nearly two billion views on Weibo on Sunday; the hashtag “Beijing Police Informs that Li Yifeng Solicited Prostitutes” (#北京警方通报李易峰多次嫖娼#) received a staggering three billion views.

Shortly after the news was announced, various brands for which Li served as a brand ambassador announced that they were no longer working with the actor. Lukfook Jewellery, Mengniu Dairy, Honma Golf, Panerai, Prada, Sensodyne, King To Nin Jiom, and other brands declared that they had terminated their contract with Li (#多个品牌终止与李易峰合作#).

Li rose to fame in 2007 when he participated in the Chinese My Hero talent show. He later debuted as a singer and became a successful actor, starring in various Chinese TV dramas and films. Li became especially popular after starring in Swords of Legends and won an award for his role in the 2015 Chinese crime film Mr. Six (老炮儿). He would go on to win many more awards. One of his biggest roles was starring as Mao Zedong in the 2021 blockbuster The Pioneer (革命者).

According to Global Times, Li was previously announced as one of the celebrities attending the Mid-Autumn Festival Gala on CCTV on Saturday night, but his name was later deleted from the program.

“I had never expected my idol to collapse like this,” some disappointed fans wrote on Weibo.

In a ‘super topic’ community dedicated to the star, some fans would not give up on their idol yet: “Where is the proof? Besides the Beijing police statement, where is the actual proof?”

On Li Yifeng’s Weibo page, where the actor has over 60 million fans, nothing has been posted since September 5.

The Huading Awards, a famous entertainment award in China, announced that they cancelled Li Yifeng’s title of “Best Actor in China” (#华鼎奖取消李易峰中国最佳男主角等称号#).

“He lost all he had overnight,” some commenters wrote. “Celebrities generally get cancelled for two things: one is evading taxes, the other is sleeping around,” one popular comment said: “So in a nutshell, pay your taxes and don’t sleep around.*”

“Why do you even need to see a prostitute when you’re so good-looking?” others wondered.

One Weibo user (@大漠叔叔) wrote: “Have a good head on your shoulders and just remember one thing. It does not matter how good your reputation is, or how many titles you have, how much the audience loves you, how much the fans embrace you, how many awards you get, it won’t protect you. Stay clear-headed, merit does not outweigh faults! You can’t cross the moral bottomline nor cross the boundaries of the law. You can be canceled just like that.”

By Manya Koetse 

* This comment is loosely translated here, but the Chinese is quite funny because the words ‘taxes’ and ‘sleeping’ sound similar. “明星塌房的两个主要原因:一个睡,一个税。 简而言之:该税的税,不该睡的别睡.”

 

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©2022 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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