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Huawei Phone with Built-In Muslim Prayer Function Stirs Controversy

Huawei’s response to criticism over its Mate 10 Pro’s special alarm function for Muslim prayers has spiraled into a ‘PR crisis.’

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The built-in Muslim prayer reminder function on one of Huawei’s latest smartphone models has stirred controversy online. But Huawei’s response to the issue has now become a bigger controversy than the function itself.

A commercial for Huawei’s popular smartphone model the ‘Mate 10 Pro’ has been met with harsh criticism earlier this week.

Chinese English-language media outlet Sixth Tone reports on Friday that controversy around the Huawei phone started when a Chinese poster for the new model showed the Mate 10 Pro’s prayer reminder for Muslims alongside a function to locate nearby mosques. Author Lin Qiqing notes that “Chinese Islamophobes take issue with Huawei’s new smartphone” and that its prayer alarm feature “irks the irreligious and intolerant.” (The article has since been removed from the Sixth Tone website.)

Huawei, however, believed that netizens’ “vicious attack” on the company was the result of a targeted campaign by people who deliberately “distorted the facts.” They described the angry commenters as an “Internet water army” (shuijun 水军): a group of online ghostwriters paid to post comments to manipulate a company’s public relations. They also threatened to take legal actions against these commenters.

The company issued the statement on November 16, saying that the model with the alarm function would not be available on the Chinese market and that the alarm function is specifically designed for customers in overseas regions. They later removed the commercial from their website and from all other online platforms.

 

“Don’t discredit netizens by labeling us as a ‘water army.'”

 

Online commenters denied the criticism on Huawei was part of a larger conspiracy against the brand. “Don’t discredit netizens by labeling us as a ‘water army,'” one popular comment on Weibo by microblogger @Zhuzhou (@煮肘) says. The netizen, who received much backing, also writes that “companies should not contribute to spreading religion.”

Huawei is one of China’s most popular smartphone brands. Its model Huawei Mate 10, the follow-up to last year’s Mate 9 along with the Huawei Mate 10 Pro, became a trending topic on Weibo in October, with the hashtag #华为Mate10# receiving over 480 million views in some days time.

On Weibo, many commenters say that they feel that brands such as Huawei should maintain a neutral image.

One blogger wrote: “That Huawei has added a smartphone function to remind Muslims to pray is actually a small thing, causing a big wave [of controversy] online. Technology companies should indeed take a neutral position in their design, and should not build in this kind of special religious (..) functions. It is really easy to design an app for prayer reminder; Huawei is doing more than it should.”

 

“A recurring keyword in these online discussions is ‘halalification.'”

 

The latest Huawei controversy follows consecutive online controversies in China over the past years concerning companies or institutions adapting to the diet or lifestyle of Muslim communities.

Earlier this year, delivery app Meituan sparked online anger when it introduced separate boxes for its halal food deliveries. Many netizens said the measure discriminated against non-Muslims, or said that if there are special boxes for food for Muslims, there should also be special boxes for food for Buddhists, Daoists, atheists, etc.

In September last year, the introduction of special “Muslim-only” shower cabins at a Chinese university also provoked anger about alleged “Muslim privilege.”

A recurring keyword in these kinds of online discussions is “qīngzhēn fànhuà” (清真泛化). It basically means ‘halal-ification’ or ‘halal generalization,’ but because qīngzhēn also means ‘Islamic,’ it can also imply ‘Islamization.’

Those who oppose the spread of halal food or special services for Muslims in the PRC connect the normalization of Islamic dietary laws and lifestyle to an alleged greater societal shift towards Islam.

In response to heated discussions and growing online anti-Islamic sentiment, Chinese authorities blocked various online words that are considered demeaning to Muslims in September of this year for “undermining ethnic unity.”

 

“I do not understand why a customized service for Saudi Arabia would appear on the official Chinese Huawei website.”

 

On Weibo, the ‘Huawei incident’ or ‘Mate 10 Incident’ (mate10事件) has become a much-discussed topic, especially after Huawei issued its statement that the phone with the built-in prayer and mosque locator function was designed for overseas usage.

Many netizens are angry about Huawei’s response to the issue, not just because they took the criticism as an organized attempt to smear the brand’s image, but also because they did not explain why a function meant for overseas markets would be advertised within China.

“5:26: morning prayers.”

Netizen @GoogleMuqin (@google木沁) writes:

This is my attitude about the mate10 incident:
1. I do understand that Huawei releases customized products for Muslim countries such as Saudi Arabia, and I support that.
2. I do not understand why a customized service for Saudi Arabia would appear on the official Chinese Huawei website.
3. And I loathe the patronizing attitude of Huawei in responding to this issue
.”

The ‘alarm clock incident’ is triggering so much criticism online, that many people consider it a ‘PR crisis’ for Huawei.

“I think that people are not so much upset about whether or not the phone has this function or not, but they are more upset about Huawei’s reaction to this issue,” one commenter says: “If this function is not available in China, why did Huawei advertise it on so many platforms in China, is this not misleading conduct?”

There are also people who do not understand what all the fuss is about in the first place: “As a Huawei user, I am not offended at all by this function. I have many Muslim friends, and they respect my preferences and I respect their religion.”

It’s all just business, many also say: “There are 1.6 to 2.1 billion Muslims in this world. China also has some twenty million. As a commercial company, it is understandable that Huawei does this.”

One netizen (@夜光边) writes: “This is not a sign of Huawei’s friendly relations with Muslims (..), it is just a sign that they are targeting Muslims as their customers. If you’re not Muslim, then just don’t use this function. It won’t affect you at all.”

By Manya Koetse
@manyapan

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2017 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

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3 Comments

3 Comments

  1. Avatar

    Sarfaraz

    November 24, 2017 at 11:04 am

    Good day!
    Basically, Muslims have time bounded pray within 24 hours a day. example:
    1. Morning: After Dawn till before sun rise
    2. Noon: When the sun on peak time
    3. Afternoon: Almost the shade of the person 2 times of his height
    4. Evening: After Sunset till before darkness.
    5. Night: The darkness of the night till before Dawn.
    So, we have offer pray within stipulated time. I think there is no religion who binds their follower to follow the pray within given time.
    I personally appreciate Huawei app, which is ease to perform the pray and none of any Muslim criticize to non-Muslim about their pray.

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China Digital

In China’s “Kua Kua” Chat Groups, People Pay to Be Praised [Updated]

Money can’t buy you love, but in these ‘kua kua’ groups, they can buy you praise.

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Image via hexun.com.

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Social media is often called a battlefield, but in these Chinese WeChat ‘Kua kua’ groups (夸夸群), people will praise you no matter what you do or say.

A new phenomenon has become a hot topic on Chinese social media these days. ‘Kua kua’ groups (夸夸群) are chat groups where people share some things about themselves – even if they are negative things – and where other people will always tell them how great they are, no matter what.

Kua kua groups (夸 ‘kuā‘ literally means ‘praise’) have become all the rage in China. People seem to love them for the mere fact that it makes them feel good about themselves.

The format is clear. Person A tells about something that is on their minds, and asks people for positive feedback. Person B, C, and D will then come forward and tell them how good or pretty they are, sometimes based on their profile photo.

One could say: “Hi everyone, I’ve just turned down a job offer, but now my future is full of uncertainty, please compliment me.” Then people in the chat group will respond and say things such as: “You look like the type of person who knows exactly what they want.”

The Kua kua praise group phenomenon allegedly began within the online community of Xi’an Jiaotong University – although some claim it was Shanghai’s Fudan University – when one person asked others in a chat group to compliment them. The idea started to compliment and praise others, and so a trend was born; first, in university (BBS) chat groups, and now on WeChat and beyond the realm of universities.

The phenomenon has been around for at least six years, but only recently started gaining widespread attention on Chinese social media. According to China’s Toutiao News, virtually every college now has its own ‘praise group.’

But the praise does not always come for free. Although many (college-based) chat groups are free to join, people who want to be complimented and are not yet a member of an existing group can join Kua kua groups when they pay for it. On Chinese e-commerce platform Taobao, there are various online shops that sell a ‘Praise group’ membership starting from 50 yuan ($7,5) per person, going up to 188 yuan ($28).

The time of praise is limited to five minutes unless you pay more. The quality of the compliments you’ll be getting also depends on how much you pay. Some groups allegedly consist of “students of great talent,” and the number of people complimenting one person could reach up to 500 people.

The contents of the praise could literally be anything. A simple “I want to be praised” comment could get a variety of reactions from “your hat looks nice” to “the fact that you’re so honest and straightforward about what you want is something that is hard to come across in this day and age,” to “you used a period mark [at the end of your sentence], you must be someone who is very persistent in reaching your goals.”

The fact that the “Kua kua” phenomenon is such a success in China might relate to its culture, where humility and modesty are considered ideal in day-to-day communications. When given a compliment, it is common in China to deny it or to suggest that the person giving the compliment is much better than they are (also see Cheng 2003, 30).

These chat groups, however, break away from the dominant cultural interactions: people don’t have to be polite in responding to the compliments and can wallow in the praise they paid for.

Although not as big as the “Kua Kua” group phenomenon, these kinds of groups also exist in the English-language social media sphere. On Reddit’s “Toast Me” page, for example, there are some 92,000 subscribers participating in asking and giving positive feedback to others, albeit unpaid.

The people giving compliments in the Chinese Kua kua groups are random people, some students, some staff of Taobao stores, who get hongbao, red envelopes with digital money gifts, for contributing to the group. According to some reports, some ‘customers’ end up staying the group and become a part of the team themselves.

We will follow up on this later: we booked a ‘five-minute praise session’ ourselves, but are still awaiting admission to the group…

 

Update: Our Kua Kua Experience

 

So what is the Kua kua experience like? We decided to try out for ourselves and purchased a 5-minute praise session through Taobao for 50 yuan ($7,5) from a seller that had a good rating.

After the purchase is completed, the seller will contact you with details asking for your WeChat ID. After adding, they will ask you what your ‘problem’ or issue is, and you will be put in a virtual queue until your turn comes up to be praised.

You’ll then be added to a WeChat group that has your name in the headline (ours was something like “Manya you can do it”) and that has around 200 participants.

The message posted by us was:

Hello, I’m Manya (Dutch). I’ve been studying Chinese for more than ten years. In fact, I’m afraid to say it may even be more than 13 years, but I still often don’t understand what Beijing taxi drivers are saying. Even studying every day won’t help. I’ve been learning for so many years, yet I often still don’t understand what the old people in Beijing are saying. It’s a bit embarrassing. I think my Chinese is still not good enough. I can’t understand the ‘crosstalk’ [comedy sketches] during the Spring Festival Gala at all. It makes me feel a little dispirited.

Within a matter of seconds, the screen then just fills up with positive feedback and emoji. There are dozens of comments, and they almost go too fast to read them all.

Some of the responses:

You’re great, and even I don’t understand Beijing taxi drivers.

Stay confident in yourself!

You’re so cool.”

You can type so many Chinese characters, who’d say your Chinese is not good enough?!

Manya, you’re so fantastic.”

None of us understand what old people in Beijing are saying.

Chinese is just not easy to study, the fact that you’ve been doing it for so long already shows how great you are.”

It’s incredible that you’ve already come this far.”

A woman who is so motivated about studying really moves me, you’re my role model, you make me want to study more English.”

During the praise session, the group leader will occasionally post a hongbao [envelope with money] for the participants to receive in return for their compliments.

After five minutes, the session ends, and the people will send out some last words of encouragement. The group leader will personally thank you for being part of the group, and later, you’ll be removed from the group as the people will move on to the next person who is waiting in line to be praised.

How does it feel to be praised by some 200 people, receiving hundreds of compliments? It’s overwhelming, and even though you know it’s all just an online mechanism, and that it doesn’t matter who you are or what you say, it still makes you glow a little bit inside.

Although some experts quoted by Chinese state media warn people not to rely on these praise groups too much, there does not seem to be much harm in allowing yourself to be complimented for some minutes from time to time.

Other people reviewing the same Kua kua group apparently feel the same: “I’m super satisfied, the result is amazing.”

By Manya Koetse  and Miranda Barnes

Featured image via hexun.com.

References

Cheng, Winnie. 2003. Intercultural Communication. Amsterdam, John Benjamins Publishing.

Spotted a mistake or want to add something? Please email us.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Digital

China Youth Federation: Ban Minors from Live Streaming Platforms

If implemented, this would mean a big blow to China’s live streaming market.

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More than 45% of Chinese live stream users are minors. A new proposal by the China Youth Federation wants to ban those under the age of 18 from broadcasting in China’s booming live streaming environment.

Chinese minors will no longer be able to do live streaming if it is up to the All-China Youth Federation (ACYF, 中国青联). The China Youth Federation submitted the proposal during the Two Sessions (Lianghui), China’s largest annual legislative meetings.

The China Youth Federation is an organization to represent China’s youth groups founded in 1949, that has the Communist Youth League of China as its core.

China’s live streaming market is booming. Sina News reports that some 425 million netizens used live streaming platforms in 2018. According to the Online Information Center of the Communist Youth League, Chinese minors are particularly active live streamers: 6.4% of live stream users are primary school students, 18.3% of them are junior high school students and 20.3% are senior high schoolers.

There are dozens of live streaming platforms in China, with this list of apps, including the short video & live stream platforms Douyin and Kuaishou, being among the most popular ones. If the law would be implemented, China’s thriving live streaming market would certainly suffer a big blow.

Earlier this week, Sixth Tone already reported that “protecting minors online” would be among one of the important themes discussed by tech leaders at the Two Sessions.

On Saturday, March 9, the hashtag “Proposal to Ban Minors from Engaging in Livestreaming” (#建议禁止未成年人担任网络主播#) [basically meaning “prohibiting minors from being online hosts”] became top trending on Weibo, attracting more than 180 million views. Various Chinese state media sources state that the live streaming industry is in “a state of chaos” and needs stricter control to protect minors, who could easily come into contact with “vulgar” and “inappropriate” content through live streaming platforms.

The ban could be realized by implementing stricter controls on the registration process of China’s various live-streaming networks. This could suggest that the measures would go beyond minors just being banned from live streaming themselves.

“I support this proposal, live streaming platforms are not appropriate for minors,” a popular comment said, with many Weibo users agreeing: “Young people should focus on their schoolwork instead.”

But not everyone agrees with stricter controls on China’s online platforms. One commenter wrote: “Officials can have multiple wives, rich people have multiple women, yet if common people watch live streams where some vulgar language or sensitive content occasionally pops up, then it’s not allowed.”

“What should be banned is vulgar content, not minor users,” others write.

Earlier this week, Beijing News reported that Yan Xiaohong (阎晓宏), director of the Chinese Copyright Association, also submitted a proposal relating to minors using the internet. Yan’s proposal goes much further than that of the ACYF: he suggests that special online platforms should be developed for minors, and argues that it is not good for China’s youth to be able to access the same online content as adults.

By Manya Koetse 

Spotted a mistake or want to add something? Please email us.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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What’s on Weibo provides social, cultural & historical insights into an ever-changing China. What’s on Weibo sheds light on China’s digital media landscape and brings the story behind the hashtag. This independent news site is managed by sinologist Manya Koetse. Contact info@whatsonweibo.com. ©2014-2018

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