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Huawei Phone with Built-In Muslim Prayer Function Stirs Controversy

Huawei’s response to criticism over its Mate 10 Pro’s special alarm function for Muslim prayers has spiraled into a ‘PR crisis.’

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The built-in Muslim prayer reminder function on one of Huawei’s latest smartphone models has stirred controversy online. But Huawei’s response to the issue has now become a bigger controversy than the function itself.

A commercial for Huawei’s popular smartphone model the ‘Mate 10 Pro’ has been met with harsh criticism earlier this week.

Chinese English-language media outlet Sixth Tone reports on Friday that controversy around the Huawei phone started when a Chinese poster for the new model showed the Mate 10 Pro’s prayer reminder for Muslims alongside a function to locate nearby mosques. Author Lin Qiqing notes that “Chinese Islamophobes take issue with Huawei’s new smartphone” and that its prayer alarm feature “irks the irreligious and intolerant.” (The article has since been removed from the Sixth Tone website.)

Huawei, however, believed that netizens’ “vicious attack” on the company was the result of a targeted campaign by people who deliberately “distorted the facts.” They described the angry commenters as an “Internet water army” (shuijun 水军): a group of online ghostwriters paid to post comments to manipulate a company’s public relations. They also threatened to take legal actions against these commenters.

The company issued the statement on November 16, saying that the model with the alarm function would not be available on the Chinese market and that the alarm function is specifically designed for customers in overseas regions. They later removed the commercial from their website and from all other online platforms.

 

“Don’t discredit netizens by labeling us as a ‘water army.'”

 

Online commenters denied the criticism on Huawei was part of a larger conspiracy against the brand. “Don’t discredit netizens by labeling us as a ‘water army,'” one popular comment on Weibo by microblogger @Zhuzhou (@煮肘) says. The netizen, who received much backing, also writes that “companies should not contribute to spreading religion.”

Huawei is one of China’s most popular smartphone brands. Its model Huawei Mate 10, the follow-up to last year’s Mate 9 along with the Huawei Mate 10 Pro, became a trending topic on Weibo in October, with the hashtag #华为Mate10# receiving over 480 million views in some days time.

On Weibo, many commenters say that they feel that brands such as Huawei should maintain a neutral image.

One blogger wrote: “That Huawei has added a smartphone function to remind Muslims to pray is actually a small thing, causing a big wave [of controversy] online. Technology companies should indeed take a neutral position in their design, and should not build in this kind of special religious (..) functions. It is really easy to design an app for prayer reminder; Huawei is doing more than it should.”

 

“A recurring keyword in these online discussions is ‘halalification.'”

 

The latest Huawei controversy follows consecutive online controversies in China over the past years concerning companies or institutions adapting to the diet or lifestyle of Muslim communities.

Earlier this year, delivery app Meituan sparked online anger when it introduced separate boxes for its halal food deliveries. Many netizens said the measure discriminated against non-Muslims, or said that if there are special boxes for food for Muslims, there should also be special boxes for food for Buddhists, Daoists, atheists, etc.

In September last year, the introduction of special “Muslim-only” shower cabins at a Chinese university also provoked anger about alleged “Muslim privilege.”

A recurring keyword in these kinds of online discussions is “qīngzhēn fànhuà” (清真泛化). It basically means ‘halal-ification’ or ‘halal generalization,’ but because qīngzhēn also means ‘Islamic,’ it can also imply ‘Islamization.’

Those who oppose the spread of halal food or special services for Muslims in the PRC connect the normalization of Islamic dietary laws and lifestyle to an alleged greater societal shift towards Islam.

In response to heated discussions and growing online anti-Islamic sentiment, Chinese authorities blocked various online words that are considered demeaning to Muslims in September of this year for “undermining ethnic unity.”

 

“I do not understand why a customized service for Saudi Arabia would appear on the official Chinese Huawei website.”

 

On Weibo, the ‘Huawei incident’ or ‘Mate 10 Incident’ (mate10事件) has become a much-discussed topic, especially after Huawei issued its statement that the phone with the built-in prayer and mosque locator function was designed for overseas usage.

Many netizens are angry about Huawei’s response to the issue, not just because they took the criticism as an organized attempt to smear the brand’s image, but also because they did not explain why a function meant for overseas markets would be advertised within China.

“5:26: morning prayers.”

Netizen @GoogleMuqin (@google木沁) writes:

This is my attitude about the mate10 incident:
1. I do understand that Huawei releases customized products for Muslim countries such as Saudi Arabia, and I support that.
2. I do not understand why a customized service for Saudi Arabia would appear on the official Chinese Huawei website.
3. And I loathe the patronizing attitude of Huawei in responding to this issue
.”

The ‘alarm clock incident’ is triggering so much criticism online, that many people consider it a ‘PR crisis’ for Huawei.

“I think that people are not so much upset about whether or not the phone has this function or not, but they are more upset about Huawei’s reaction to this issue,” one commenter says: “If this function is not available in China, why did Huawei advertise it on so many platforms in China, is this not misleading conduct?”

There are also people who do not understand what all the fuss is about in the first place: “As a Huawei user, I am not offended at all by this function. I have many Muslim friends, and they respect my preferences and I respect their religion.”

It’s all just business, many also say: “There are 1.6 to 2.1 billion Muslims in this world. China also has some twenty million. As a commercial company, it is understandable that Huawei does this.”

One netizen (@夜光边) writes: “This is not a sign of Huawei’s friendly relations with Muslims (..), it is just a sign that they are targeting Muslims as their customers. If you’re not Muslim, then just don’t use this function. It won’t affect you at all.”

By Manya Koetse
@manyapan

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2017 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

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3 Comments

3 Comments

  1. Sarfaraz

    November 24, 2017 at 11:04 am

    Good day!
    Basically, Muslims have time bounded pray within 24 hours a day. example:
    1. Morning: After Dawn till before sun rise
    2. Noon: When the sun on peak time
    3. Afternoon: Almost the shade of the person 2 times of his height
    4. Evening: After Sunset till before darkness.
    5. Night: The darkness of the night till before Dawn.
    So, we have offer pray within stipulated time. I think there is no religion who binds their follower to follow the pray within given time.
    I personally appreciate Huawei app, which is ease to perform the pray and none of any Muslim criticize to non-Muslim about their pray.

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China Digital

Key Players, Digital Trends & Deep Dives: China Internet Report 2021

SCMP just launched its latest China Internet Report. (And What’s on Weibo readers can get a 30% discount on the Pro Edition!)

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As China’s tech sector has been facing an ongoing crackdown by Beijing regulations, a lot has been changing in the country’s digital environment over the past year. The new China Internet Report 2021 by SCMP gives an overview of the latest trends and developments.

When it comes to China’s online landscape, nothing ever stays the same. Over the past year, political, economic, and social developments and measures have once again changed the Chinese digital environment.

Giving a comprehensive overview of the key leaders and major trends dominating the Chinese online field, South China Morning Post (SCMP) issued its fourth annual China Internet Report.

China’s internet population has now risen to 989 million – last year’s report indicated an internet population of 904 million. By now, there are 853 million mobile payment users, which indicates that over 86% of the entire mobile internet population uses mobile as a way to pay.

As China’s internet population is still growing, and new online startups are still popping up every day, there have been tightening regulations on multiple fronts.

As laid out in SCMP’s report, regulations mainly focus on the four areas of antitrust, finance, cybersecurity, and data privacy. Regulatory actions targeting the monopolistic behaviours of China’s biggest internet companies are still ongoing, and the new Data Security Law came into effect on September 1st of this year.

While Chinese tech companies are seeing increased scrutiny at home, they have also been facing intensifying geopolitical tensions between China and other countries. Over the past year, the various probes and shutdowns into Chinese companies by countries such as the US and India have meant a serious blow to the market share of Chinese apps.

Meanwhile, the SCMP report highlights the trend of various older and newer Chinese (e-commerce) apps “downplaying” their Chinese origins when entering foreign markets. Shein is a good example of this development, but other players including Zaful, Urbanic, and Cider are also experiencing more success outside of China while not explicitly marketing themselves as Chinese e-commerce apps.

Another noteworthy trend explained in the new report is how China’s shifting demographics are creating new niche segments to compete over. The COVID-19 crisis is partially a reason why China has seen an increase in senior internet users, with an increasing number of online products and content catering to the elderly.

China’s Ministry of Industry and Information Technology (MIIT) even issued special guidelines earlier this year for web pages and mobile apps to carry out so-called “elderly friendliness modifications.” Since this user group is still expected to see significant growth, the “silver economy” is an area that will only become more important in the years to come.

To check out all the main trends for 2021, China’s latest internet statistics, its top tech competitors, internet companies, and more, here’s a link to the free report.

The free report is 55 pages long and gives an overview of China’s latest internet numbers and players, covers the top cross-sector trends for 2021, including the tightening regulations and the bumpy road ahead for China’s tech IPOs.

The Pro Edition of China’s Internet Report 2021, also launched by SCMP, is 138 pages long and provides a deep-dive into ten relevant sectors – featuring insightful and useful analysis, data, and case studies relating to China’s e-commerce market, content & media, gaming, blockchain, fintech, online education, healthtech, smart cars, 5G, and Artificial Intelligence.

The China Internet Report Pro Edition is priced at US$400, but the team at SCMP has kindly reached out and made it possible for us to offer a special 30% discount to What’s on Weibo readers.

You’ll get the discount by using the discount code: WHATSONWEIBO30, or by clicking this link that will automatically include your discount code.

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us. First-time commenters, please be patient – we will have to manually approve your comment before it appears.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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China Digital

How Social Media Is Speeding Up Zhengzhou Flooding Rescue Efforts

Chinese social media are speeding up local rescue efforts after Zhengzhou saw the heaviest rain in 1,000 years.

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Social media is utilized as a tool in the response to the floodings in Henan province. Once again, Weibo facilitates active public participation to provide immediate assistance to the people facing this natural disaster. 

On Tuesday, July 20, heavy rainfall caused major disruptions in the central province of Henan. The amount of rain over the last three days in Zhengzhou is reported to be the same as what it would usually receive in an entire year.

It is reported that Henan Province has initiated the highest-level emergency response to floods, and China’s State Flood Control and Drought Relief Bureau has dispatched a workgroup to Henan, initiating level III emergency response rescue work.

Since the evening of July 20, news and information streams on the heavy rains and floods have been dominating Chinese social media. In the midst of the disastrous events, Weibo has become an online space for people seeking help, those disseminating information on available resources, and for other related activities that help netizens engage in emergency management and accessing information.

The volume of such messages is huge, with thousands of netizens seeking ways to help speed up rescue work and actively contribute to the emergency relief efforts.

The organically improvised response protocol on social media includes the following guidelines:

  • Verify, summarize, highlight, and spread online help requests posted by people from different locations
  • Remind people to delete help-seeking posts once they have been rescued or have found assistance.
  • Disseminate relevant knowledge relating to emergency care and response, and public health information, such as how to deal with different disaster scenarios, warning people about the safety of drinking water during floods, etc.
  • Share information regarding mental health and psychosocial support during the different phases of the disaster.

 

When posts of people trapped by the heavy rain started to be published on Weibo, many online influencers, no matter what subject they usually focus on, participated in spreading help-request posts that were not getting a lot of online attention.

Erdi 耳帝, a music influencer with nearly 15 million fans on Weibo, has been retweeting the online posts of people asking for help since the night of July 20.

The social media influencer Erdi has been kept retweeting asking-for-help posts since the night of July 20.

An example of such an online emergency help request (求助贴) is the following post of July 21st, 17:15 local time:

Our entire neighborhood is cut off from water and electricity, the water level is rising to chest level, and we currently have no drinking water at the moment. Need help urgently.

Status: Verified, pending rescue.
Seeking help: Wu M**, phone 13*****27
Number of people to be rescued: five or six thousand
Location: Zhengzhou City, Henan Province, Zhengdong New District, Shangdu / Xuzhuang Street intersection, east courtyard of Shangdu Jiayuan Muzhuang district (we can’t exit the building, there is no water, no electricity, no supplies, and it’s been 24 hours)

Once people who have been trapped by the water are rescued, the user who published the post will delete the original post to make sure other emergency posts are also noticed and disseminated.

Some Weibo users engage in organizing scattered online information in one single post, e.g. posts regarding local electricity leakage, making this information more accessible and easier to understand.

One post that was among the top-shared ones this week, is a picture that includes contact information of rescue teams of both officials and civilians. When realizing that some people were unable to upload the picture due to poor internet connections caused by the heavy rain, an up-to-date and full-text version was quickly shared by netizens.

Some Weibo users listed various methods to get assistance for hearing-impaired and deaf-mute people affected by the floods, advising people to download various apps to help to communicate and translate.

Besides the more general practical advice and emergency action plans shared by Chinese social media users, there are also those who pay attention to the importance of personal hygiene during these times. Some are sending out information about menstrual hygiene needs during floods, reminding women to frequently change sanitary pads and try to keep the genital area clean and dry due to the risk of infection. A hashtag related to menstruation during the flooding momentarily ranked fifth in the top search lists (#河南暴雨 如果你出在经期<).

Information on mental health support is disseminated all across social media.

People also try to provide mental support in other ways. A student orchestra spontaneously performed at the Zhengzhou station, where dozens of passengers were left stranded in the night. The video clips of the performance went viral, with the young musicians playing two widely-known songs, “My People, My Country” (我和我的祖国) and “Ode to the Motherland” (歌唱祖国). Many social media users shared the clips and expressed how the performance moved them to tears.

Some video clips that show how ordinary people save ordinary people amid such a natural disaster have also been widely shared. One video shows citizens of Zhengzhou standing in a line and use a rope to pull people from an underground floor where they were trapped by the water flooded.

In all the aforementioned ways and many more, Weibo has become a public platform for Chinese people to respond to the Henan disaster, efficiently communicate and keep track of help requests, organize and disseminate related information, and provide access to timely knowledge and relevant advice.

With so many online influencers and ordinary netizens voluntarily joining in, the online information flows are quickly circulating, allowing for necessary public communication channels while other resources and communication methods are still overwhelmed or in the making. The last time Weibo was used as an efficient emergency communication tool was during the early days of the COVID19 outbreak in Wuhan.

“Please stand strong, Zhengzhou” and “Hang on, Henan,” many commenters write: “Help is underway!”

Also see our previous article on the situation in Zhengzhou here.

By Wendy Huang

Spotted a mistake or want to add something? Please let us know in comments below or email us. Please note that your comment below will need to be manually approved if you’re a first-time poster here.

©2021 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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