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Huawei Phone with Built-In Muslim Prayer Function Stirs Controversy

Huawei’s response to criticism over its Mate 10 Pro’s special alarm function for Muslim prayers has spiraled into a ‘PR crisis.’

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The built-in Muslim prayer reminder function on one of Huawei’s latest smartphone models has stirred controversy online. But Huawei’s response to the issue has now become a bigger controversy than the function itself.

A commercial for Huawei’s popular smartphone model the ‘Mate 10 Pro’ has been met with harsh criticism earlier this week.

Chinese English-language media outlet Sixth Tone reports on Friday that controversy around the Huawei phone started when a Chinese poster for the new model showed the Mate 10 Pro’s prayer reminder for Muslims alongside a function to locate nearby mosques. Author Lin Qiqing notes that “Chinese Islamophobes take issue with Huawei’s new smartphone” and that its prayer alarm feature “irks the irreligious and intolerant.” (The article has since been removed from the Sixth Tone website.)

Huawei, however, believed that netizens’ “vicious attack” on the company was the result of a targeted campaign by people who deliberately “distorted the facts.” They described the angry commenters as an “Internet water army” (shuijun 水军): a group of online ghostwriters paid to post comments to manipulate a company’s public relations. They also threatened to take legal actions against these commenters.

The company issued the statement on November 16, saying that the model with the alarm function would not be available on the Chinese market and that the alarm function is specifically designed for customers in overseas regions. They later removed the commercial from their website and from all other online platforms.

 

“Don’t discredit netizens by labeling us as a ‘water army.'”

 

Online commenters denied the criticism on Huawei was part of a larger conspiracy against the brand. “Don’t discredit netizens by labeling us as a ‘water army,'” one popular comment on Weibo by microblogger @Zhuzhou (@煮肘) says. The netizen, who received much backing, also writes that “companies should not contribute to spreading religion.”

Huawei is one of China’s most popular smartphone brands. Its model Huawei Mate 10, the follow-up to last year’s Mate 9 along with the Huawei Mate 10 Pro, became a trending topic on Weibo in October, with the hashtag #华为Mate10# receiving over 480 million views in some days time.

On Weibo, many commenters say that they feel that brands such as Huawei should maintain a neutral image.

One blogger wrote: “That Huawei has added a smartphone function to remind Muslims to pray is actually a small thing, causing a big wave [of controversy] online. Technology companies should indeed take a neutral position in their design, and should not build in this kind of special religious (..) functions. It is really easy to design an app for prayer reminder; Huawei is doing more than it should.”

 

“A recurring keyword in these online discussions is ‘halalification.'”

 

The latest Huawei controversy follows consecutive online controversies in China over the past years concerning companies or institutions adapting to the diet or lifestyle of Muslim communities.

Earlier this year, delivery app Meituan sparked online anger when it introduced separate boxes for its halal food deliveries. Many netizens said the measure discriminated against non-Muslims, or said that if there are special boxes for food for Muslims, there should also be special boxes for food for Buddhists, Daoists, atheists, etc.

In September last year, the introduction of special “Muslim-only” shower cabins at a Chinese university also provoked anger about alleged “Muslim privilege.”

A recurring keyword in these kinds of online discussions is “qīngzhēn fànhuà” (清真泛化). It basically means ‘halal-ification’ or ‘halal generalization,’ but because qīngzhēn also means ‘Islamic,’ it can also imply ‘Islamization.’

Those who oppose the spread of halal food or special services for Muslims in the PRC connect the normalization of Islamic dietary laws and lifestyle to an alleged greater societal shift towards Islam.

In response to heated discussions and growing online anti-Islamic sentiment, Chinese authorities blocked various online words that are considered demeaning to Muslims in September of this year for “undermining ethnic unity.”

 

“I do not understand why a customized service for Saudi Arabia would appear on the official Chinese Huawei website.”

 

On Weibo, the ‘Huawei incident’ or ‘Mate 10 Incident’ (mate10事件) has become a much-discussed topic, especially after Huawei issued its statement that the phone with the built-in prayer and mosque locator function was designed for overseas usage.

Many netizens are angry about Huawei’s response to the issue, not just because they took the criticism as an organized attempt to smear the brand’s image, but also because they did not explain why a function meant for overseas markets would be advertised within China.

“5:26: morning prayers.”

Netizen @GoogleMuqin (@google木沁) writes:

This is my attitude about the mate10 incident:
1. I do understand that Huawei releases customized products for Muslim countries such as Saudi Arabia, and I support that.
2. I do not understand why a customized service for Saudi Arabia would appear on the official Chinese Huawei website.
3. And I loathe the patronizing attitude of Huawei in responding to this issue
.”

The ‘alarm clock incident’ is triggering so much criticism online, that many people consider it a ‘PR crisis’ for Huawei.

“I think that people are not so much upset about whether or not the phone has this function or not, but they are more upset about Huawei’s reaction to this issue,” one commenter says: “If this function is not available in China, why did Huawei advertise it on so many platforms in China, is this not misleading conduct?”

There are also people who do not understand what all the fuss is about in the first place: “As a Huawei user, I am not offended at all by this function. I have many Muslim friends, and they respect my preferences and I respect their religion.”

It’s all just business, many also say: “There are 1.6 to 2.1 billion Muslims in this world. China also has some twenty million. As a commercial company, it is understandable that Huawei does this.”

One netizen (@夜光边) writes: “This is not a sign of Huawei’s friendly relations with Muslims (..), it is just a sign that they are targeting Muslims as their customers. If you’re not Muslim, then just don’t use this function. It won’t affect you at all.”

By Manya Koetse
@manyapan

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2017 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com.

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Manya Koetse is the editor-in-chief of www.whatsonweibo.com. She is a writer and consultant (Sinologist, MPhil) on social trends in China, with a focus on social media and digital developments, popular culture, and gender issues. Contact at manya@whatsonweibo.com, or follow on Twitter.

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3 Comments

3 Comments

  1. Sarfaraz

    November 24, 2017 at 11:04 am

    Good day!
    Basically, Muslims have time bounded pray within 24 hours a day. example:
    1. Morning: After Dawn till before sun rise
    2. Noon: When the sun on peak time
    3. Afternoon: Almost the shade of the person 2 times of his height
    4. Evening: After Sunset till before darkness.
    5. Night: The darkness of the night till before Dawn.
    So, we have offer pray within stipulated time. I think there is no religion who binds their follower to follow the pray within given time.
    I personally appreciate Huawei app, which is ease to perform the pray and none of any Muslim criticize to non-Muslim about their pray.

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China Digital

Are Douyin and TikTok the Same?

China’s popular “Douyin” app is known as “TikTok” in markets outside of China. But is it really one app?

Gabi Verberg

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TikTok, known as the international version of the Chinese successful short video app Douyin, is a global hit. Despite Bytedance’s efforts to present Douyin and TikTok as being the same product, they are actually two separate entities.

Douyin, (抖音, literally “shaking sound” in Chinese) is a short video media app owned by China’s young tech giant Bytedance (字节跳动). The app allows users to create, edit, and share short videos as well as livestreams, often featuring music in the background.

Douyin’s international name is TikTok, an app that looks the same as Douyin, while in fact, the two are not one and the same, despite Bytedance’s efforts to brand it as such.

This is not the first time a Chinese tech company presents one app as being the same everywhere, while it actually is not. Tencent’s super app Weixin (微信), also known as WeChat, runs two different systems for its Chinese and international version, as explained here.

When downloading either WeChat or Weixin, both being the same app, the app determines what features you can use and what information you can see based on the telephone number you register your account with.

In practice, this means that when you are a non-Chinese resident, you will be using the ‘international version,’ meaning you will have access to (international-specific) content that a user registered with a Chinese telephone number will not be able to see. The overseas version also does not have the same Wallet functions the Chinese version has.

 

Two apps, two systems

 

The difference between WeChat vs Weixin and TikTok vs Douyin, however, is not the same. Whereas the first is basically one app with two different modes, Douyin and TikTok are two completely separate entities.

Depending on the app store you use, you will either be able to download Douyin or TikTok. Users of Chinese app stores can only find Douyin, whereas users of the overseas Apple store or Google Play will only find TikTok available for download.

That the apps are actually separate systems becomes clear when running the same search words in both apps. As shown below, both apps provide different content for the same search words.

Left image: TikTok, Right image: Douyin.

For example, one of TikTok’s most popular channels of this moment is called ‘LisaandLena,’ a verified account by two German twins which has over 32 million fans. However, when you enter ‘LisaandLena’ in Douyin, the only result is an unverfied account which only has 102 fans and shows seven videos.

Results are the same the other way around. One of Douyin’s most popular accounts is that of Chinese actor Chen He (陈赫), who has over 52 million fans features 62 videos at this week. However, when running the same name search in TikTok, several unverified accounts come up, all showing some similar videos like those on Chen He’s Douyin account.

Top left picture: Douyin; top right and two bottom pictures: TikTok.

This suggests that, although Tiktok and Douyin have the same functions, layout, and logos, its users in China and overseas are kept completely separate and are not able to interact with eachother, something that a recent Chinese blog also discusses in detail.

 

The Rise of Douyin and TikTok

 

Ever since its launch in September 2016, Douyin has grown immensely popular. Just one year after its release, Douyin had more than 100 million users and became the second most downloaded app in the Chinese Apple store.

In September 2017, ByteDance took its app overseas; branding Douyin as TikTok for the international market, while keeping the app’s original name, Douyin, for its Chinese market.

Similar to Douyin, TikTok appeared to strike the right chord among internet users right away. In the first quarter of 2018 (note: within half a year after release), TikTok was the 6th most downloaded non-game app in the Apple app store and Google play store combined. In the Apple app store, it was even the most downloaded app. With its 45,8 downloads in the first quarter, TikTok beat apps such as Facebook, Youtube, or Instagram in the popularity rankings.

But that is not where TikTok’s short-video craze halted. In August 2018, TikTok merged with short video app Musical.ly (founded in 2014), that had over 100 million monthly active users at the time. In October last year, after receiving several investments, ByteDance Ltd. officially became the worlds most valuable private start-up, valued at 75 billion dollars.

By summer, ByteDance announced that TikTok, (meaning both apps combined) had more than 500 million monthly active users worldwide. About 300 million of these 500 million monthly active users are China’s domestic users.

 

Why does ByteDance separate Douyin and TikTok?

 

Why would Bytedance go through the effort to create two apps running on different systems? The answer partly lies in China’s strictly controlled online environment, where (social) media companies have to adhere to local policies on what is and what is not allowed to be published on their (user-generated) platforms.

In 2018, Bytedance was already criticized by authorities for hosting ‘inappropriate content’ on its news platform Jinri Toutiao. The joke app Neihan Duanzi, also run by Bytedance, was forced to shut down. Afterward, the company vowed to hire 4,000 additional censors, clearly not taking any risks in getting more warnings from authorities.

By separating Tiktok from Douyin, ByteDance can closely regulate the contents uploaded to Douyin, as they will be disseminated within China, while leaving overseas TikTok and its users relatively free to share whatever content they want to share (do note that the app also set up a team of 20 censors in Indonesia to monitor and ‘sanitize’ content from the platform there, after receiving complaints from Indonesian authorities).

 
New regulations for online video content
 

In light of tighter control on online video platforms, it seems that Bytedance’s monitoring team will have to work around the clock. On January 9, China’s Netcasting Services Association (中国网络视听节目服务协会), an association directly managed by the Ministry of Civil Affairs, issued new regulations that online short video platforms in China should adhere to. One of the new guidelines requires all online video service providers to carefully examine content before it is published.

Tech Sina reports that the new stipulations require that all online video content, from titles to comments and even the use of emoticons, has to be in accordance with regulations, which prohibit any content that is ‘vulgar,’ is offending to the Chinese political system, puts revolutionary leaders in a negative light, or undermines social stability in any way.

On Weibo, the newest regulations became a topic of discussion, with many netizens wondering how short video apps such as Douyin are going to comply, and how its users will be affected.

Although Douyin has not responded to how and if its platform will change in light of the latest regulations, we can expect that TikTok will not be affected – it will be marching to the beat of his own app.

By Gabi Verberg, with contributions by Manya Koetse

Interested to know more about Bytedance and TikTok? We recommend listening to this podcast by Techbuzz China.

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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China Digital

Alipay Changes Name to Hanbao (But for Users, Nothing Will Change)

Alipay, oh, Alipay, wherefore art thou Hanbao now?

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First published .

What’s in a name? That which we call Alipay, by any other name would do the trick. But although the title has changed, nothing will change for Alipay users.

On January 8, news that Alibaba’s online payment platform ‘Alipay’ (Zhifubao 支付宝) changed its official name to Hanbao (瀚宝), became a big topic of discussion on Chinese social media. The hashtag ‘Zhifubao Company Changes Name’ (#支付宝公司更名#) received millions of views on Tuesday, reaching over 30 million by Tuesday night.

Zhifubao (支付宝) is the Chinese name for the country’s leading mobile and online payment app. The brand ‘Zhifubao’ literally means ‘payment treasure.’ Outside of China, Zhifubao is known by its English name ‘Alipay.’

Alipay is operated by the Ant Financial Services Group (蚂蚁金服), an affiliate company of Alibaba.

The name change was reportedly registered for the ‘Zhifubao (China) Information Technology Company’ (支付宝[中国]信息技术有限公司), that changed into ‘Hanbao (Shanghai) Information Technology Company’ (瀚宝[上海]信息技术有限公司), just as ‘Alipay China Holding Limited’ has been changed to ‘Hanbao China Holding Limited.’

The name change was registered on December 18th of 2018. The legal ownership of the company has also been changed from Ma Yun (Jack Ma) to Ye Yuqing (叶郁青), who is the Ant Financial Chairman. Yicai Global already reported about a change to Alipay’s legal entity in the summer of 2018.

In October of 2018, the Financial Times reported that Jack Ma had quietly relinquished his ownership of the legal entities at the heart of Alibaba, after announcing he would retire as Alibaba’s chairman.

The Alipay company responded to the commotion, saying that the name change is just an “administrative matter” that will not affect consumers using the app in any way.

On Weibo, however, not everyone is happy with the change. “I owe Jack Ma some money, why do I now need to return it to Ye Yuqing?” one commenter wonders. Many others say similar things, jokingly saying they now no longer owe Jack Ma money. The Alipay platform allows users to buy items with credit through their ‘Huabei’ loan tool.

“Is Jack Ma no longer looking after us?!”, others say. “Being legal representative and being a shareholder are two different things,” one Weibo user replies.

The fact that the ‘Hanbao’ name is pronounced the same way as ‘Hamburger’ (汉堡) in Mandarin is also a reason some people are mocking the name change. Some netizens wonder if ‘Alipay’ will now change into ‘Hanbaopay.’

In 2017, there was also some online commotion when it was announced that McDonald’s China would change its name from Maidanglao to Jin Gongmen (‘Golden Arches’). At the time, McDonald’s China also responded to its name change, saying that it was for “official certification” only.

Time has shown that indeed nothing changed; just as the McDonald’s hamburgers are still the same, Alipay’s official hamburger-sounding new name is unlikely to affect its payment convenience.

Read more: Insights into Sesame Credit & Top 5 Ways to Use a High Sesame Score

By Manya Koetse

Spotted a mistake or want to add something? Please let us know in comments below or email us.

©2019 Whatsonweibo. All rights reserved. Do not reproduce our content without permission – you can contact us at info@whatsonweibo.com

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What’s on Weibo provides social, cultural & historical insights into an ever-changing China. What’s on Weibo sheds light on China’s digital media landscape and brings the story behind the hashtag. This independent news site is managed by sinologist Manya Koetse. Contact info@whatsonweibo.com. ©2014-2018

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